Experts Reviews · Company report
Mr Bug Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%75+5.3Momentum penalty64−3.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mr Bug Pest Control

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 247 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr Bug Pest Control is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr Bug Pest Control is better than 79% of wildlife removal services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr Bug Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr Bug Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr Bug Pest Control is better than 64% of wildlife removal services.B
64
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr Bug Pest Control is better than 75% of wildlife removal services.B
75

Reviews for your job

Customers hired Mr Bug Pest Control for 8 kinds of job.

Mr Bug Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#82 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Ant extermination” · showing 20

Adam13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had an ant issue on our kitchen countertop for a few days, and we tried temporary and longer-lasting sprays first. We then went deeper inside the cabinets and behind the stove to attack them but they returned. I looked up pest control services in our area and Mr. Chavez responded right away and was at our home in…

Paid $140–160Great priceGeneral pest inspectionAnt extermination
Kamron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Phenomenal service. Very professional and came to my house in 5 min for an emergency call. Won’t use anyone else!

Paid $140–160Great priceAnt extermination
ChristineLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a HORRIBLE ant problem. Ants were all over the outside and inside of my home no matter how clean we kept it. Me and my family members were constantly getting bit. I called Mr Bug and he answered on the first call. Within 2 days I was able to get an appointment for him to come out and to view the problem. Upon…

Paid $120–140Great priceAnt extermination
Yolanda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

George introduced himself and was very friendly. He addressed all my concerns and very professional! Would highly recommend him!

Great priceGeneral pest inspectionCockroach exterminationAnt extermination
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Scheduling was so easy and Mr Bug was prompt, professional, and thoroughly explained his process. George got every nook and cranny clearing all the spiderwebs and spraying all the anthills. I had the interior, exterior, and property perimeter treated. Great pricing!

Paid $160–180Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service! Was quick and reliable. Also, followed up a few days later to ensure the service was still working. Highly recommend!

Paid $120–140Great priceCockroach exterminationAnt extermination
Yanet6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service. Very professional, on time, and they solved the problem quickly. Friendly staff and fair pricing. Highly recommended

Paid $120–140Great priceAnt extermination
Annie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a serious ant problem in our home and after trying to get rid of them on our own, we finally contacted Mr. Bug. He came to our house same day and treated the inside and outside of our house. That was about 3 weeks ago and we have not seen any ants since!

Ant extermination
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service-they helped me last minute when I discovered ants in my house. They were thorough and professional.

Paid $120–140Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Stimulus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quick, professional and affordable. Jorge is friendly and works very hard, he will earn your business and keep it for years to come. Support your local pest control expert!

Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
AnthonyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super fast and professional, will definitely use them again

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
LianaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and efficient, Mr Bug Pest Control fit me into their schedule same day and took care of our ant problem.

Ant extermination+ Responsiveness+ Punctuality+ Quality
Carina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ants were starting to come into my home and I called for a quote. Jorge was able to come to my house the same afternoon. He was very professional and knowledgeable. The service and price were great. I have already been recommending his company to my family.

Ant extermination+ Responsiveness+ Punctuality+ Quality
BreannaLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our house was being overrun by ants - one call and Mr Chavez was to the rescue. He was quick, professional, and just in an hour all the ants are dying. Will definitely be calling for a return service when we need it!

Ant extermination+ Responsiveness+ Punctuality+ Quality
SharonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and showed up early which is always a plus. Pretty much exterminated anything as the house was a new build and I did not want any creepy crawlies roaming about. Showed me what he did inside and out along with his recommendation to keep house insect free. Price is also very reasonable, recommend to any first time home buyer!

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
MarissaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time , squeezed me in last minute , i was running late and he even waiting for me , it was super fast and easy and great pricing :) im greatful thank you

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Aldo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Have been using Mr. Raton for quite some time and the quality of their products is excellent. Since I started using them I stopped having pest problems. Highly recommended! Great value.

Ant exterminationBee exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Valerie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely satisfied with the service provided! Will recommend to everyone I know! Jorge came by yesterday and I already saw dead bugs outside today!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a terrible black widow situation take over on our front and back patio. When looking for services to help with this and ants in our yard, Mr Raton Pest Control was quick to respond. Not too long after completing the work did we notice how fast and great the poison worked! Now we can sit outside without the…

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Caitlyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick and easy!

Ant extermination+ Professionalism

Show more ant extermination reviews (7 more) →

Price

$132+25% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 46%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection49$63–$126
Bug & insect extermination33$71–$144
Ant extermination27$76–$246
Cockroach extermination22$79–$196
Spider extermination20$58–$136
Rodent extermination12$75–$323
Home inspection11$68–$161
Hornet & wasp extermination8$81–$246

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