Experts Reviews · Company report
Mr Bug Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%75+5.3Momentum penalty64−3.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mr Bug Pest Control

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 247 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr Bug Pest Control is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr Bug Pest Control is better than 79% of wildlife removal services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr Bug Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr Bug Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr Bug Pest Control is better than 64% of wildlife removal services.B
64
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr Bug Pest Control is better than 75% of wildlife removal services.B
75

Reviews for your job

Customers hired Mr Bug Pest Control for 8 kinds of job.

Mr Bug Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$144
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Bug & insect extermination” · showing 20

AnaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a great experience with Mr Bug services! Jorge sprayed both indoors and outdoors and was very mindful since we have pets—we felt completely comfortable. The technician was professional, knowledgeable about local pest issues as well as weed control, and took the time to explain everything. Highly recommend!

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service-they helped me last minute when I discovered ants in my house. They were thorough and professional.

Paid $120–140Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Stimulus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quick, professional and affordable. Jorge is friendly and works very hard, he will earn your business and keep it for years to come. Support your local pest control expert!

Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
AnthonyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super fast and professional, will definitely use them again

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were having a horrible time with mosquitoes on the farm. Now the inside of our home stays mosquito-free!!

Bug & insect exterminationMosquito extermination+ Quality
Briana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jorge was on time and professional. This is the 2nd time I use his service! I recommend!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
SharonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and showed up early which is always a plus. Pretty much exterminated anything as the house was a new build and I did not want any creepy crawlies roaming about. Showed me what he did inside and out along with his recommendation to keep house insect free. Price is also very reasonable, recommend to any first time home buyer!

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Joel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jorge was very responsive! He answered my message right away and called me to set up a time for the same day! Once he got to my home he went straight to work! Definitely recommend!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
RoxannLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Amazing service, arrived on time, actually 10 mins earlier which was awesome, very nice and I noticed he wanted to make sure he sprayed everywhere possible where spiders and bugs could be. It's only been a day and I walked out to see dead bug, I am very happy with his work and will be calling him again for sure next time! Thank you

Bug & insect extermination
Ever9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very fast ,efficient and reliable! 🖤

Bug & insect exterminationHome inspectionTermite inspection+ Responsiveness+ Punctuality+ Professionalism
chynna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

10/10 recommend for any extermination, very professional & attentive.

Bug & insect extermination+ Quality+ Professionalism
Eunice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great friendly service

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
NoelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jorge was so punctual, professional and efficient. Not to mention he’s very fair in his pricing. I’d suggest him to my family and friends. Thank you so much for your services!

Bug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
MarissaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time , squeezed me in last minute , i was running late and he even waiting for me , it was super fast and easy and great pricing :) im greatful thank you

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Deb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called them and they arrived 30 minutes later and took care of everything. They were quick and friendly. Definitely recommend!

Bug & insect extermination+ Responsiveness+ Punctuality
Moses5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contacted Mr. Bug Pest Control and he was extremely helpful and willing to even come that same day to inspect the area for rodents I suspected where in our back patio room.He came and did a thorough inspection and confirmed there were rodents. In addition to the back patio he also inspected other areas inside the…

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Rocio4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente servicio, puntual, eficaz y muy profesional. Muy recomendable, tanto para casa y comercial.

Bug & insect exterminationSpider extermination+ Responsiveness+ Professionalism+ Value
Aldo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Have been using Mr. Raton for quite some time and the quality of their products is excellent. Since I started using them I stopped having pest problems. Highly recommended! Great value.

Ant exterminationBee exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Miranda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called Mr. Raton pest control to spray for some roaches in a new construction and they came out same day. Jorge was super professional and kind, explained the process, and has followed up to make sure we’re happy with our service. Highly recommend!

Bug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Kami2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend!!

Bug & insect extermination+ Professionalism

Show more bug & insect extermination reviews (13 more) →

Price

$132+25% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 46%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection49$63–$126
Bug & insect extermination33$71–$144
Ant extermination27$76–$246
Cockroach extermination22$79–$196
Spider extermination20$58–$136
Rodent extermination12$75–$323
Home inspection11$68–$161
Hornet & wasp extermination8$81–$246

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