Experts Reviews · Company report
Mr Bug Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%75+5.3Momentum penalty64−3.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mr Bug Pest Control

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 247 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr Bug Pest Control is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr Bug Pest Control is better than 79% of wildlife removal services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr Bug Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr Bug Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr Bug Pest Control is better than 64% of wildlife removal services.B
64
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr Bug Pest Control is better than 75% of wildlife removal services.B
75

Reviews for your job

Customers hired Mr Bug Pest Control for 8 kinds of job.

Mr Bug Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#60 / 137
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Cockroach extermination” · showing 20

Yolanda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

George introduced himself and was very friendly. He addressed all my concerns and very professional! Would highly recommend him!

Great priceGeneral pest inspectionCockroach exterminationAnt extermination
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Scheduling was so easy and Mr Bug was prompt, professional, and thoroughly explained his process. George got every nook and cranny clearing all the spiderwebs and spraying all the anthills. I had the interior, exterior, and property perimeter treated. Great pricing!

Paid $160–180Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service! Was quick and reliable. Also, followed up a few days later to ensure the service was still working. Highly recommend!

Paid $120–140Great priceCockroach exterminationAnt extermination
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great and friendly service! Fast and good pricing! Highly recommend!

Paid $100–120Great priceCockroach extermination
AnthonyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super fast and professional, will definitely use them again

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
SharonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and showed up early which is always a plus. Pretty much exterminated anything as the house was a new build and I did not want any creepy crawlies roaming about. Showed me what he did inside and out along with his recommendation to keep house insect free. Price is also very reasonable, recommend to any first time home buyer!

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente trabajo, siempre conformes!

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
NoelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jorge was so punctual, professional and efficient. Not to mention he’s very fair in his pricing. I’d suggest him to my family and friends. Thank you so much for your services!

Bug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
MarissaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time , squeezed me in last minute , i was running late and he even waiting for me , it was super fast and easy and great pricing :) im greatful thank you

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Timothy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used them to spray the inside and outside of my house. Gentleman was on time and kind. I will be using them for future services and will be recommending them.

Cockroach exterminationHome inspectionGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Aldo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Have been using Mr. Raton for quite some time and the quality of their products is excellent. Since I started using them I stopped having pest problems. Highly recommended! Great value.

Ant exterminationBee exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found a roach in my home, called George, he responded immediately. Inspected my home and treated it for prevention. Gave instructions and education on further prevention and was absolutely a great asset. Thank you

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Miranda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called Mr. Raton pest control to spray for some roaches in a new construction and they came out same day. Jorge was super professional and kind, explained the process, and has followed up to make sure we’re happy with our service. Highly recommend!

Bug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Valerie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely satisfied with the service provided! Will recommend to everyone I know! Jorge came by yesterday and I already saw dead bugs outside today!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Blanfank14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick service and efficient. First treatment the cockroaches are already all gone!! We are completely satisfied with the job.

Cockroach extermination+ Punctuality+ Quality+ Professionalism
Martin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The only thing I wish we did was a walkthrough together to see the areas of focus which we needed handled but that was on me as well as I could have asked for this during this time.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Darlene14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional on time and very reasonable in price guarantee for 30 days but I made an appointment with them for 3 months down the line Definitely recommend this company

Cockroach exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Daniela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service. Called in the morning and had the appointment that same day by 1pm. Jorge was very helpful answering my questions and treated all my home inside and outside. Very affordable prices! Would definitely recommend using his services.

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

George was very professional and prompt the day of my appointment and was able to come out and fumigate the very same day I called him. His price was more than reasonable and I will definitely refer him to others.

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Eddie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationGeneral pest inspection

Show more cockroach extermination reviews (2 more) →

Price

$132+25% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 46%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection49$63–$126
Bug & insect extermination33$71–$144
Ant extermination27$76–$246
Cockroach extermination22$79–$196
Spider extermination20$58–$136
Rodent extermination12$75–$323
Home inspection11$68–$161
Hornet & wasp extermination8$81–$246

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