Experts Reviews · Company report
Mr Bug Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%75+5.3Momentum penalty64−3.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mr Bug Pest Control

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 247 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr Bug Pest Control is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr Bug Pest Control is better than 79% of wildlife removal services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr Bug Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr Bug Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr Bug Pest Control is better than 64% of wildlife removal services.B
64
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr Bug Pest Control is better than 75% of wildlife removal services.B
75

Reviews for your job

Customers hired Mr Bug Pest Control for 8 kinds of job.

Mr Bug Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 175
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “General pest inspection” · showing 20

Adam13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had an ant issue on our kitchen countertop for a few days, and we tried temporary and longer-lasting sprays first. We then went deeper inside the cabinets and behind the stove to attack them but they returned. I looked up pest control services in our area and Mr. Chavez responded right away and was at our home in…

Paid $140–160Great priceGeneral pest inspectionAnt extermination
DianaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jorge is very courteous and knowledgeable. They provided excellent service and I highly recommend them.

Paid $200+Reasonable priceGeneral pest inspection
CayjaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

BEST PEST CONTROL IN EL PASO!!!!!! Super professional! Quick!!! Friendly!!! & Pet friendly!! Took care of my problems instantly. Had the inside and outside of my house done in 15min! Highly recommended for efficient work!! Will be using quarterly

Customer photo from Cayja's reviewCustomer photo from Cayja's review
Paid $120–140Great priceSpider exterminationGeneral pest inspection
Rosario5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jorge answers inquiries in time and is very clear, very good communication. He complied with the agreed date and schedule. Excellent service!

Reasonable priceGeneral pest inspection
Yolanda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

George introduced himself and was very friendly. He addressed all my concerns and very professional! Would highly recommend him!

Great priceGeneral pest inspectionCockroach exterminationAnt extermination
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Scheduling was so easy and Mr Bug was prompt, professional, and thoroughly explained his process. George got every nook and cranny clearing all the spiderwebs and spraying all the anthills. I had the interior, exterior, and property perimeter treated. Great pricing!

Paid $160–180Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mr. Bug provided a great professional service. Communication was great. The service was completed in a quick timely manner. Will definitely continue to use Mr. Bug!

Paid $140–160Reasonable priceGeneral pest inspection
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Immediately started seeing the results of all the little critters dead. Bug X was on time, ensured to get every corner of my home inside and out. Fast, efficient, was careful with furniture.

Great priceGeneral pest inspection
Brittney12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Really good service! Booked same day and he came out super quick. Treated inside and outside and didn’t miss a spot. Super professional and easy to talk to. Pricing was great. Definitely recommend!

Paid $140–160Reasonable priceSpider exterminationGeneral pest inspection
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jorge was great! When I called him he thoroughly explained his services and was even able to come the same day. I can't express how satisfied I am with his service!

Great priceGeneral pest inspection
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jorge is a very nice guy. Came super fast to my house same day to service my home and will definitely look into having him back next time! Highly recommend 👍🏻

Paid $80–100Great priceGeneral pest inspectionService not listed
AnaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a great experience with Mr Bug services! Jorge sprayed both indoors and outdoors and was very mindful since we have pets—we felt completely comfortable. The technician was professional, knowledgeable about local pest issues as well as weed control, and took the time to explain everything. Highly recommend!

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
O8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They showed up quickly and did a thorough job of general pest control right before I moved into my new home. Super professional, friendly, and efficient. I’m so impressed that I’ve already signed up for recurring service. Highly recommend!

Reasonable priceGeneral pest inspection
Stimulus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quick, professional and affordable. Jorge is friendly and works very hard, he will earn your business and keep it for years to come. Support your local pest control expert!

Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
AnthonyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super fast and professional, will definitely use them again

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
KelleyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, great response time and follow up. Service was quick, thorough. Thank you, Jorge, for doing a great job!

General pest inspection+ Responsiveness+ Punctuality+ Quality
shabbaLocal Guide · 167 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They gave you value for your money 💰. I wasn't over charged 💯. I recommend them.

General pest inspection+ Punctuality+ Value
Emiliano7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Servicio rapido. Presupuesto por telefono. Contesto todas preguntas 👍

General pest inspection
Cesar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great reliable pest control! Called them because a mice got into my house, and we couldn’t find it anywhere even though we moved the house upside down. Called them and they installed some traps and poison, and right away they got rid of it.

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Priscilla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super easy to make an appointment, staff was very professional and went through all my concerns throughly. They made sure everything was sprayed even inside my restroom cabinets. I appreciate the fact that Jorge was quick to respond and worked with my schedule, even with a same day cancellation 🙏 would recommend…

General pest inspectionService not listed+ Responsiveness+ Quality+ Professionalism

Show more general pest inspection reviews (29 more) →

Price

$132+25% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 46%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection49$63–$126
Bug & insect extermination33$71–$144
Ant extermination27$76–$246
Cockroach extermination22$79–$196
Spider extermination20$58–$136
Rodent extermination12$75–$323
Home inspection11$68–$161
Hornet & wasp extermination8$81–$246

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