Experts Reviews · Company report
Mr Bug Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%75+5.3Momentum penalty64−3.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mr Bug Pest Control

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 247 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr Bug Pest Control is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr Bug Pest Control is better than 79% of wildlife removal services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr Bug Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr Bug Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr Bug Pest Control is better than 64% of wildlife removal services.B
64
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr Bug Pest Control is better than 75% of wildlife removal services.B
75

Reviews for your job

Customers hired Mr Bug Pest Control for 8 kinds of job.

Mr Bug Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#153 / 160
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 20 Google reviews tagged “Spider extermination”

CayjaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

BEST PEST CONTROL IN EL PASO!!!!!! Super professional! Quick!!! Friendly!!! & Pet friendly!! Took care of my problems instantly. Had the inside and outside of my house done in 15min! Highly recommended for efficient work!! Will be using quarterly

Customer photo from Cayja's reviewCustomer photo from Cayja's review
Paid $120–140Great priceSpider exterminationGeneral pest inspection
kylee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a black widow infestation and Jorge was able to get me in within hours. He was quick and nice!

Paid $120–140Great priceSpider extermination
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Scheduling was so easy and Mr Bug was prompt, professional, and thoroughly explained his process. George got every nook and cranny clearing all the spiderwebs and spraying all the anthills. I had the interior, exterior, and property perimeter treated. Great pricing!

Paid $160–180Great priceSpider exterminationGeneral pest inspectionCockroach extermination
SunniLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

I hired him to come to my house twice but both times he had to come again because the time frame he gave me for it to work well wasn’t true at all. I kept seeing spiders all over my house, inside and out. This recent time I had let him know there was still a lot of spiders that I could see all around different areas…

Paid $120–140OverpricedSpider extermination
Brittney12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Really good service! Booked same day and he came out super quick. Treated inside and outside and didn’t miss a spot. Super professional and easy to talk to. Pricing was great. Definitely recommend!

Paid $140–160Reasonable priceSpider exterminationGeneral pest inspection
Lizette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jorge was efficient and had availability that accommodated my schedule.

Paid $80–100Reasonable priceSpider extermination
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service-they helped me last minute when I discovered ants in my house. They were thorough and professional.

Paid $120–140Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
AnthonyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super fast and professional, will definitely use them again

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
SharonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and showed up early which is always a plus. Pretty much exterminated anything as the house was a new build and I did not want any creepy crawlies roaming about. Showed me what he did inside and out along with his recommendation to keep house insect free. Price is also very reasonable, recommend to any first time home buyer!

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
MarissaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time , squeezed me in last minute , i was running late and he even waiting for me , it was super fast and easy and great pricing :) im greatful thank you

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Rocio4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente servicio, puntual, eficaz y muy profesional. Muy recomendable, tanto para casa y comercial.

Bug & insect exterminationSpider extermination+ Responsiveness+ Professionalism+ Value
Aldo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Have been using Mr. Raton for quite some time and the quality of their products is excellent. Since I started using them I stopped having pest problems. Highly recommended! Great value.

Ant exterminationBee exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Valerie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely satisfied with the service provided! Will recommend to everyone I know! Jorge came by yesterday and I already saw dead bugs outside today!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a terrible black widow situation take over on our front and back patio. When looking for services to help with this and ants in our yard, Mr Raton Pest Control was quick to respond. Not too long after completing the work did we notice how fast and great the poison worked! Now we can sit outside without the…

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Martin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The only thing I wish we did was a walkthrough together to see the areas of focus which we needed handled but that was on me as well as I could have asked for this during this time.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Andie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Raton pest control offers excellent customer service and quality products. I love that their products are pet-friendly and eco-friendly.

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
KyleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was recommended by a neighbor and called this morning to set an appointment. Was able to get to my house today and take care of what I needed. Fast service and response, great quality and price, will recommend to others

Ant exterminationSpider extermination+ Responsiveness+ Professionalism+ Value
Eddie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationGeneral pest inspection
Jorge1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Price

$132+25% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 46%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection49$63–$126
Bug & insect extermination33$71–$144
Ant extermination27$76–$246
Cockroach extermination22$79–$196
Spider extermination20$58–$136
Rodent extermination12$75–$323
Home inspection11$68–$161
Hornet & wasp extermination8$81–$246

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