Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREMr. Handyman of Central - Eastern Norfolk County & S.Shore
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 38 handymen · 4.9★ from 553 Google reviews
Report card
Percentile vs other handymen (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 93% of handymen.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 97% of handymen.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 96% of handymen.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 100% of handymen.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 100% of handymen.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 100% of handymen.A
100
Reviews for your job
Customers hired Mr. Handyman of Central - Eastern Norfolk County & S.Shore for 8 kinds of job.
Mr. Handyman of Central - Eastern Norfolk County & S.Shore for drywall repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Drywall repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 12 Google reviews tagged “Drywall repair”
Jen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Wonderful experience - highly recommend! Robin in the office is prompt, organized, and lovely to speak with. Mr Handyman himself came out to assess the work and quote us, and he made some great value-add suggestions. And last but never least, Scott who did the work not only produced excellebt results but was also…
Reasonable priceTrim carpentry servicesPaintingHome maintenance & repairs
Darrell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I had water damage that needed to be put back together. Benny was great and gave me some options regarding matching the existing wainacoting and he was able to make it and matched perfectly to the existing. The job was great and will call again for other work.in the future.
Reasonable priceFinish carpentry servicesPaintingCustom carpentry services
Juan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Benny Dejesus was amazing! Did great work, did not waste time and was very accommodating to our requests
Reasonable priceDrywall repair
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Steve was polite. Respectful pleasant. Did a very nice job.
Home maintenance & repairsDrywall repair+ Responsiveness+ Punctuality+ Quality
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Steven did a great job. Showed up on time, listened to what we wanted, did the work very efficiently.
Cabinet repairHome maintenance & repairsDrywall installation
HarryLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great people with great quality, skills and pride.
General constructionElectrical workHome maintenance & repairs+ Responsiveness+ Punctuality+ Quality
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Great job by Ray and team.
General constructionGeneral repairsDrywall repair+ Responsiveness+ Punctuality+ Quality
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
General repairsDrywall repair+ Responsiveness+ Punctuality+ Quality
Blanca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Drywall installationPaintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Joanne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Paint indoorsDrywall repair+ Responsiveness+ Punctuality+ Quality
HankLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
PaintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Bennington7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
General constructionGeneral repairsDrywall installation+ Responsiveness+ Punctuality+ Quality
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 15%Reasonable 75%Overpriced 2%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs | 74 | — |
| Home maintenance & repairs | 43 | — |
| Trim carpentry services | 15 | — |
| General construction | 14 | — |
| Drywall repair | 12 | — |
| Gutter cleaning | 12 | — |
| Plumbing fixture installation | 10 | — |
| Painting | 9 | — |
