Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Mr. Handyman of Central - Eastern Norfolk County & S.Shore logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Mr. Handyman of Central - Eastern Norfolk County & S.Shore

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 38 handymen · 4.9★ from 553 Google reviews

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Report card

Percentile vs other handymen (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 93% of handymen.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 97% of handymen.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 96% of handymen.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 100% of handymen.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 100% of handymen.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Handyman of Central - Eastern Norfolk County & S.Shore is better than 100% of handymen.A
100

Reviews for your job

Customers hired Mr. Handyman of Central - Eastern Norfolk County & S.Shore for 8 kinds of job.

Mr. Handyman of Central - Eastern Norfolk County & S.Shore for trim carpentry services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Trim carpentry services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Trim carpentry services”

Jen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wonderful experience - highly recommend! Robin in the office is prompt, organized, and lovely to speak with. Mr Handyman himself came out to assess the work and quote us, and he made some great value-add suggestions. And last but never least, Scott who did the work not only produced excellebt results but was also…

Reasonable priceTrim carpentry servicesPaintingHome maintenance & repairs
Philip11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Scott Woodside was terrific. Our handrail going to the second floor had come out of the wall and it was very unsafe for my husband who depends on the railing. Scott fixed it and made it sturdier than it had ever been. This is the second time Scott has done work for us and we have been pleased by both outcomes.

Reasonable priceTrim carpentry services
Frank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Scott did a wonderful job fixing damage to the trim on our garage. He arrived when he said he wouldn’t and was very pleasant to deal.

Reasonable priceTrim carpentry services
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So glad I chose "Mr Handyman" for my project. They responded quickly and were very accommodating. My technician was knowledgeable and pleasant. Highly recommend!

Reasonable priceTrim carpentry services
Paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great work would highly recommend this company

Trim carpentry services+ Responsiveness+ Punctuality+ Quality
Al5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent flexible, professional finished carpentry…..

Trim carpentry services+ Quality+ Professionalism+ Value
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Al Gorham was great.

Trim carpentry services
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Arrived when they said he would. Meticulous work ethic. Very pleasant and explained everything that he did. Wouldn’t hesitate to hire them again

Trim carpentry services+ Responsiveness+ Punctuality+ Quality
Dipesh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They do excellent work. Very kind and friendly. However quite expensive rates

Home maintenance & repairsTrim carpentry services+ Responsiveness+ Punctuality+ Quality
Phe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceTrim carpentry servicesRough carpentry services
James11 months ago★★★★★

Rating only, no written review.

Reasonable priceTrim carpentry services
Lois2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Trim carpentry services+ Responsiveness+ Quality+ Professionalism
Virginia3 years ago★★★★★

Rating only, no written review.

Closet repairDrywall installationTrim carpentry services+ Responsiveness+ Punctuality+ Quality
Laurie3 years ago★★★★★

Rating only, no written review.

Tile work installationTrim carpentry services+ Responsiveness+ Punctuality+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Trim carpentry services+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 75%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General repairs74—
Home maintenance & repairs43—
Trim carpentry services15—
General construction14—
Drywall repair12—
Gutter cleaning12—
Plumbing fixture installation10—
Painting9—

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