Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%60+14.5Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty82−1.8Momentum penalty75−2.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCOREMr. Handyman of N Kansas City, Liberty and Gladstone
Kansas City, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 44 tile contractors · 4.8★ from 333 Google reviews
Report card
Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 74% of tile contractors.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 60% of tile contractors.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 82% of tile contractors.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 92% of tile contractors.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 75% of tile contractors.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 100% of tile contractors.A
100
Reviews for your job
Customers hired Mr. Handyman of N Kansas City, Liberty and Gladstone for 8 kinds of job.
Mr. Handyman of N Kansas City, Liberty and Gladstone for electrical work
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical work”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
All 4 Google reviews tagged “Electrical work”
Phillip6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Called Wednesday afternoon to have exterior lights installed. New lights were installed the next day. Quick and professional
Electrical work
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Derek did great. He showed up right at 8am, worked through our list of odd and end repairs and saved us having to call out multiple specialists for plumbing and electrical work. Very pleased with all of the installs, drywall repair/paint, fixing our plumbing and also our smart home light switches. Best part is we…
Electrical workGeneral repairsHome maintenance & repairs+ Responsiveness+ Punctuality+ Quality
Range8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Customer: Randy Dickerson Also re-attached corner piece of siding.
Electrical workPlumbing fixture installationService not listed+ Professionalism
Kathy3 years ago★★★★★
Rating only, no written review.
Electrical workRemodelingHome maintenance & repairs+ Quality+ Professionalism
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 33%Reasonable 56%Overpriced 8%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs | 33 | — |
| General construction | 31 | — |
| Home maintenance & repairs | 24 | — |
| Installation | 16 | — |
| Drywall repair | 16 | — |
| Remodeling | 11 | — |
| Painting | 9 | — |
| Light fixture installation | 9 | — |
