Mr. Handyman of N Kansas City, Liberty and Gladstone logo

Mr. Handyman of N Kansas City, Liberty and Gladstone

Handyman/Handywoman/Handyperson · Kansas City, MO · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%60+14.5Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty82−1.8Momentum penalty76−2.4Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 37 tile contractorsPosition by Experts Score among all companies we track in this category. · better than 3%
4.8 ★★★★★ 333 Google reviews · 23 photos
91%five-star reviews
4.63★last 12 monthsAverage stars on reviews from the last 12 months only.
7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

Mr. Handyman of N Kansas City, Liberty and Gladstone at a glance

Customers frequently praise the company for punctuality, professional communication, and the quality of repairs ranging from fence installation to cabinet fixes. While many note that pricing is reasonable for the work performed, lower-rated reviews highlight issues with unexpected final costs, lack of detailed estimates, and poor follow-up on scheduling or billing inquiries. The owner actively responds to the vast majority of these reviews.

  • Google rating: 4.8 out of 5 from 333 reviews (91% five-star).
  • Reviews on this page: 333 Google reviews (253 with written comments, 11 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Tile Contractor serving Kansas City, Missouri.

Data from Google, last updated October 26, 2026.

Score profile vs other tile contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

Satisfaction74Reliability60Craft & service82Value92Momentum76Replies to reviews100Satisfaction: 74 (median 93)Reliability: 60 (median 92)Craft & service: 82 (median 99)Value: 92 (median 100)Momentum: 76 (median 100)Replies to reviews: 100 (median 100)
This companyTile Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Handyman of N Kansas City, Liberty and Gladstone: 74/100 on this factor. Category median: 93.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Handyman of N Kansas City, Liberty and Gladstone: 60/100 on this factor. Category median: 92.B
60
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Handyman of N Kansas City, Liberty and Gladstone: 82/100 on this factor. Category median: 99.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Handyman of N Kansas City, Liberty and Gladstone: 92/100 on this factor. Category median: 100.A
92
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Handyman of N Kansas City, Liberty and Gladstone: 76/100 on this factor. Category median: 100.B
76
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Handyman of N Kansas City, Liberty and Gladstone: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

333 Google reviews we collected

  • 5 stars30491%
  • 4 stars93%
  • 3 stars31%
  • 2 stars41%
  • 1 star134%

Praise vs complaints

Phrases our text analysis found in 253 written reviews

  • Praise42296%
  • Complaints164%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1233%
  • Reasonable2056%
  • Overpriced38%
  • Not sure13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10724%
  • Quality & results10624%
  • Speed & response9221%
  • Would recommend4911%
  • Price & value4210%
  • Communication307%
  • Honesty & trust123%

What customers talk about

We read 253 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Kevin was very timely, personable and did an excellent job painting our shed and front door, highly recommend!”
  • “Dave did a fantastic job and was very versatile in his ability to fix numerous things in the house.”
    “I then asked for a discount to account for the damaged items and incomplete work, and Randy refused.”
  • “Jeremy was on time and quickly assessed my wood rot issues.”
    “1 star because I was told someone would be out to take a look at my project and they never showed up.”
  • “I'm sure they have other great guys working there but I would highly recommend them.”
    “Avoid this place.”
  • “They showed up on time and completed the project with good execution at a reasonable price.”
    “Good work, and a nice guy, just WAY TOO EXPENSIVE FOR WHAT IT IS.”
  • “It's hard to find someone who is not only skilled but also honest, helpful, and easy to work with.”
  • “I call these guys because I trust they know what they're doing and they pay attention to detail.”

People customers mention

  • Shane 14 reviews
  • Self 10 reviews
  • Josh 6 reviews
  • Kyle 4 reviews
  • Ray 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Mr. Handyman of N Kansas City, Liberty and Gladstone for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

RickLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

Kevin was very timely, personable and did an excellent job painting our shed and front door, highly recommend!

Reasonable priceTV mountingPainting
Kathie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Jeremy was on time and quickly assessed my wood rot issues. He immediately repaired my door frame the same day. The service was not inexpensive but I am very pleased the results and would call again, if needed

Not sureGeneral constructionHome maintenance & repairs
Virgil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Josh was personable, knowledgeable and finished the project in no time. The end result is great! He was very thorough.

General construction
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The fellow that helped was very professional. He did a great job. Give him a raise. Was a bit overpriced but great service

OverpricedToilet repairGeneral construction
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Double wall oven install. They showed up on time and completed the project with good execution at a reasonable price. I would definitely use them again.

Reasonable priceInstallation
Joe15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The booking process was easy and professional, and the work they did was even better. I’ll definitely be hiring them again!

Gutter cleaning

Photos

Customer reviews

4.8 ★★★★★ 333 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rick OsbournLocal Guide · 14 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kevin was very timely, personable and did an excellent job painting our shed and front door, highly recommend!

  • Price assessment: Reasonable price
  • Services: TV mounting, Painting
Kathie Mason5 reviewsTotal number of Google reviews Kathie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeremy was on time and quickly assessed my wood rot issues. He immediately repaired my door frame the same day. The service was not inexpensive but I am very pleased the results and would call again, if needed

  • Price assessment: Not sure
  • Services: General construction, Home maintenance & repairs
Kathy Adkins5 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Once again I had Travis come out. Once again he did an awesome job. I have a 9 year old fence. Part of it got blown down with an 80 mph wind. He came out the next day and secured the fence until the fence company could come out and rebuild that whole entire part of the fence. The middle pole had given out and 2 full panels had blown down. I didn't know what to do because I have dogs that go in and out all day when I'm at work. They were able to send Travis the next day and he had that fence so secure nothing was going to go down, I felt safe enough to go to work and leave my dogs alone for the two days before the fence company came on Sunday. I tell you when I hired Mr Handyman the first time I had no idea who they were and what they did. But they sent Travis and he basically rebuilt my whole composite deck that was never built right the first time and then when they sent him out for my fence I was like heck yeah. I'm sure they have other great guys working there but I would highly recommend them. And I am a very picky person. I'm a perfectionist. So believe me when I say this company is number one in my book when I need anything. And I'll say it again. Give Travis a raise!!!!!

  • Price assessment: Great price
  • Services: General construction
Response from the owner · 3 months ago

Thank you so much for sharing your experience and for your kind words about Travis. It’s wonderful to hear how pleased you are with the deck and that Travis made the project a positive one, even in challenging conditions. Your detailed feedback means a lot, and knowing that you would recommend Mr. Handyman—and Travis specifically—truly encourages our team. We appreciate your thoughtful comments about the pricing and your honesty regarding tipping; your review is a generous gesture in itself. Thank you for giving us the opportunity to help with your deck and for taking the time to write such a thorough review.

Nathan BlackLocal Guide · 13 reviewsTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

High quality and fast work rebuilding our fence!

  • Price assessment: Reasonable price
  • Services: General construction
Response from the owner · a week ago

Thank you for sharing your experience, Nathan. It’s wonderful to hear that you were pleased with the quality and efficiency of your fence rebuild. Your feedback means a lot and is greatly appreciated.

Virgil Netherton2 reviewsTotal number of Google reviews Virgil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh was personable, knowledgeable and finished the project in no time. The end result is great! He was very thorough.

  • Services: General construction
Response from the owner · 2 weeks ago

Thank you for sharing your experience, Virgil. It's wonderful to hear that Josh's personable approach, expertise, and attention to detail made a positive impression and resulted in a job well done. Your feedback is greatly appreciated.

Ben Conrardy3 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The fellow that helped was very professional. He did a great job. Give him a raise. Was a bit overpriced but great service

  • Price assessment: Overpriced
  • Services: Toilet repair, General construction
Response from the owner · 2 weeks ago

Thank you for sharing your feedback, Ben. It's wonderful to hear that you were pleased with the professionalism and quality of work provided. Your comments about pricing and service are appreciated and will be shared with the team.

Norma Holzem5 reviewsTotal number of Google reviews Norma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Installed glass shower doors (barn door style).

  • Price assessment: Reasonable price
  • Services: Installation
Response from the owner · 3 weeks ago

Thank you for sharing your feedback, Norma. It’s great to hear that you’re pleased with your new barn door style glass shower doors. We appreciate the opportunity to help with your project and hope you enjoy your updated space.

Matt Coultis3 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Double wall oven install. They showed up on time and completed the project with good execution at a reasonable price. I would definitely use them again.

  • Price assessment: Reasonable price
  • Services: Installation
Response from the owner · 3 weeks ago

Thank you for sharing your experience, Matt. It's wonderful to know the double wall oven installation met your expectations and that you found the service timely, well-executed, and reasonably priced. Your feedback is greatly appreciated.

Joe Wallington15 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The booking process was easy and professional, and the work they did was even better. I’ll definitely be hiring them again!

  • Services: Gutter cleaning
Response from the owner · a month ago

Thank you so much for sharing your experience, Joe. It’s wonderful to hear that the booking process met your expectations and that you were pleased with the quality of our work. Your feedback is greatly appreciated.

Van Hodge12 reviewsTotal number of Google reviews Van has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called in need of cabinet repair work. James was my technician and did an excellent job! He was very professional and it still felt like I was talking with my neighbor! He didn’t want to simply complete the repairs, he wanted it ti be perfect. He completed the job faster than expected and did so at a very reasonable price. I told him I would be. Calling again for additional projects around the house. I highly recommend this company!

  • Price assessment: Great price
  • Services: Home maintenance & repairs
Response from the owner · a month ago

Thank you so much for sharing your experience and for your kind words about James. It’s wonderful to hear that he provided professional service and made you feel at ease throughout the repair process. Your recommendation and feedback mean a lot, and it’s great to know you were pleased with both the quality and value of the work.

Mr. Handyman of N Kansas City, Liberty and Gladstone on Google Maps →

Business details