Analyzing 6,807,1396.8M ReviewsFor 19,27119.3K Experts

Experts Reviews · Company report
Mr. Handyman of N Kansas City, Liberty and Gladstone logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%60+14.5Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty82−1.8Momentum penalty76−2.4Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Mr. Handyman of N Kansas City, Liberty and Gladstone

Kansas City, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 37 tile contractors · 4.8★ from 333 Google reviews

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Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 74% of tile contractors.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 60% of tile contractors.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 82% of tile contractors.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 92% of tile contractors.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 76% of tile contractors.B
76
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Handyman of N Kansas City, Liberty and Gladstone is better than 100% of tile contractors.A
100

Reviews for your job

Customers hired Mr. Handyman of N Kansas City, Liberty and Gladstone for 8 kinds of job.

Mr. Handyman of N Kansas City, Liberty and Gladstone for light fixture installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Light fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Light fixture installation”

Lula9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mr Hilton was great with our projects and so patient with our questions. He's very efficient and his work is too drawer. Already making another list for April. The drop light and cup shelf are my favs.

Reasonable priceLight fixture installationHome maintenance & repairs
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did several little projects around our home, they were very quick in responding to my inquiry and were able to get to the projects 2 days early. The gentleman that came to do the work was very professional and courteous. We will have them back to do some other projects and look forward to dealing with them again.

Fan installationLight fixture installationTV mounting+ Responsiveness+ Punctuality+ Quality
Colleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh was very personable and did a wonderful job.

Home maintenance & repairsLight fixture installationTile work installation+ Responsiveness+ Punctuality+ Quality
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Derek did great. He showed up right at 8am, worked through our list of odd and end repairs and saved us having to call out multiple specialists for plumbing and electrical work. Very pleased with all of the installs, drywall repair/paint, fixing our plumbing and also our smart home light switches. Best part is we…

Electrical workGeneral repairsHome maintenance & repairs+ Responsiveness+ Punctuality+ Quality
RichardLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Used in past for a door repair. This time was a long list to get house ready for market. Josiah worked his magic on each project turning our old house into sometging we are proud of. We will for sure call again in our new house.

General constructionGeneral repairsHome maintenance & repairs+ Responsiveness+ Punctuality+ Quality
Debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josiah was very professional and courteous and polite. Installed 3 light fixtures, a privacy fence panel and mounted a picture within 2 hours. Referred to a neighbor same day. Thank you.

Light fixture installation
Marilynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am so satisfied with the work provided and the professionalism of the Handymen who came out. They had a scheduling conflict and notified me of when they would be there and when they were a bit late the owner of Mr Handyman came out and got the work started. It really impressed me. I would definitely recommend them.

Furniture assemblyFan installationLight fixture installation+ Responsiveness+ Quality+ Professionalism
Gretchen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceLight fixture installation
Rachel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

RemodelingFan installationLight fixture installation+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 56%Overpriced 8%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General repairs33—
General construction31—
Home maintenance & repairs24—
Installation16—
Drywall repair16—
Remodeling11—
Painting9—
Light fixture installation9—

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