Experts Reviews · Company report
Mr. Plumber by Metzler & Hallam logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Mr. Plumber by Metzler & Hallam

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,404 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Plumber by Metzler & Hallam is better than 87% of leak detection services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Plumber by Metzler & Hallam is better than 84% of leak detection services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Plumber by Metzler & Hallam is better than 96% of leak detection services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Plumber by Metzler & Hallam is better than 88% of leak detection services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Plumber by Metzler & Hallam is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Plumber by Metzler & Hallam is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Mr. Plumber by Metzler & Hallam for 8 kinds of job.

Mr. Plumber by Metzler & Hallam for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$166–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 27 Google reviews tagged “Faucet repair”

Pam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nice repairman --explained everything before he started working.

Paid $400–600Reasonable priceToilet repairPlumbing pipe repairFaucet repair
CraigLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The process went just as explained and Josh did a great job.

Paid $500–600Reasonable priceFaucet repair
Karren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was very pleased with the technician Bill Delaby,he was friendly, polite and very helpful. Walked us through the process and was very professional and knowledgeable. We definitely will be using your services and hopefully we can have the same technician return. Thank you for having good people for your employees! Karren Christianson

Paid $200–300Not sureFaucet repairPlumbing leak repair
Nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Bill is the best plumber in indianapolis hands down. He not only provides the highest quality of service but his expert mentorship has enabled me to make some repairs myself. I wholeheartedly trust Bill and Mr. Plumber for anything water related and plan on being a customer for the foreseeable future.

Paid $100–200Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Gavyn was excellent to work with. He explained everything and clearly takes pride in his work. We were very appreciative of his care, and attention to detail.

Faucet repairSump pump installation
judi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Seth was very thorough for my plumbing inspection He explained everything very well and is very handsome

Paid $500–600Great priceFaucet repair
Lindley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Mark went exceeded all expectations

Paid $200–300Reasonable priceFaucet repair
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jared Johnson did an outstanding job fixing the leaking shower/tub faucet. He kept trying and replaced the valve. The first valve was defective so he got another one off his truck and fixed the leak!He was very friendly and courteous and kept us informed throughout the process!!

Paid $300–400Reasonable priceFaucet repair
Gary16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The service work was completed efficiently. The tech was courteous and friendly and shared informative information with me.

Paid $1–100Great priceFaucet repairService not listed
RosalieLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

The service was easy to book even so close to Thanksgiving. Service has always been good. The issue is the quote. I needed a kitchen sink replacement, new faucet and wanted ISPRING water system (under counter) hooked up. The estimated was more than the quote for new granite counter top with sink & faucet installed.…

Paid $100–200OverpricedGarbage disposal installationFaucet repairGarbage disposal repair
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris was fabulous!!! Thank you

Faucet repair
MarkLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

2 sink faucets replace in MST Bedroom, excellent job. Arrived on time, friendly & quality work.

Customer photo from Mark's review
Faucet repair
Helen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris Herrell arrived on time and was very professional and polite. He is highly knowledgeable, identified the issue immediately, and replaced the shower cartridge in a short time. I am very satisfied with his professional service. All the staff at Mr. Plumber are kind and professional. I highly recommend them!

Paid $200–300Reasonable priceFaucet repair
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff Lacy and Clayton did a fabulous job. They were efficient and left the kitchen in perfect order. The parts of the kitchen faucet were so old that they were more or less sealed together! But slowly but surely they were able to loosen the parts and install the new!! My very attractive gold faucet was saved and good as new!! Thanks Jeff & Clayton!

Faucet repair+ Responsiveness+ Punctuality+ Quality
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

We had used this company to overhaul our softener, tankless water heater and furnace and I thought we had a relationship. A bit pricey but we also did very high efficiency units. I have a maintenance contract with them for HVAC and plumbing. This time, we had a hose bibb dripping at the stem when it was turned…

Faucet repair− Responsiveness− Quality
Susan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, on time and did a great job!

Faucet installationFaucet repair+ Punctuality+ Quality+ Professionalism
KeitaLocal Guide · 145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

An amazing team of people. Jen will use multiple teammates expertise and got to the root of my issues they don’t do bandaid work no need to monitor their work they do it right the first time . I beef through plenty of plumber near me scams but mr plumber fixed it for good. Thank you so much.

Faucet installationWater heater installationPlumbing leak repair+ Quality+ Professionalism
Troy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm very happy with there work

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was extremely quick. More importantly the person showing up was extremely transparent on the issues

Faucet repair+ Punctuality
Linda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My daughter's house had an outdoor faucet that started to leak before Christmas. Floyd came out, assessed the problem and had to return another day with the correct repair materials. We are very happy with the service we received.

Faucet repair+ Responsiveness+ Punctuality+ Quality
John4 months ago★★★★★

Rating only, no written review.

Paid $400–600Not sureFaucet repair
Janice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceWater heater installationDrain cleaningFaucet repair
Yvonne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $800–900Reasonable priceFaucet repairFaucet installation
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet repair+ Responsiveness+ Punctuality+ Quality
A.Local Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Faucet repair+ Punctuality+ Quality+ Professionalism
ShoneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
TimLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Toilet installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality

Price

$161-61% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 56%Overpriced 6%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning113$161–$493
Toilet repair71$176–$656
Plumbing pipe repair69$322–$1.1k
Water heater installation58$1.2k–$2.5k
Plumbing leak detection45$78–$630
Plumbing leak repair38$227–$807
Faucet repair27$166–$529
Sewer cleaning23$209–$709

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