How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMr. Plumber by Metzler & Hallam
Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,404 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Mr. Plumber by Metzler & Hallam for 8 kinds of job.
Mr. Plumber by Metzler & Hallam for plumbing pipe repair
Clear ✕All 69 Google reviews tagged “Plumbing pipe repair”
Jahsan was very nice and friendly and fixed our leaks in a quick and timely manner. Would recommend.
Nice repairman --explained everything before he started working.
In retrospect, I should have waited until normal hours, paid eat to much for the service done
Very pleased with the service Joshua Burton provided. Such a nice man and explained everything to me as he was doing it. What was supposed to be a simple project turned into a 5-6 hr service call. And Joshua took it all in stride…making sure everything was done right. Will definitely call on him if I’m in need of…
Bill is the best plumber in indianapolis hands down. He not only provides the highest quality of service but his expert mentorship has enabled me to make some repairs myself. I wholeheartedly trust Bill and Mr. Plumber for anything water related and plan on being a customer for the foreseeable future.
I'm giving a shout-out to Drew Hileman with Mr. Plumber for a great job locating and repairing a leak located between the ceiling of my downstairs and the floor of my upstairs. It was not an easy location to find and access! He was efficient and skillful in getting my hot water back on. Thank you Drew and Mr. Plumber!
Came in short notice and did an excellent job!
Bryce did a fantastic job. He was very knowledgeable and friendly. He quickly repaired my leaking pipe and helped explain how the problem occurred and how I could keep it from happening again in the future
Joshua Burton is fantastic! Got my repair done in a timely and professional manner! Would definitely recommend him to anyone needing any plumbing repairs!
Very professional and knowledgeable
Will Finney did an excellent job replacing old faucet line valves for our kitchen sink. The time, tools, and professional work to replace the valves was worth it. Highly recommend Will!
We had an emergency plumbing repair needed, and though they were booked that day, they came out by the end of the day as promised. The technician was professional and did a great job on the repair.
They were great! They were on time, thorough, cleaned up after themselves and efficient!
James initially came out to locate the source of a leak. He was very professional, informational, and prompt. He provided me with a reasonable estimate. Jonathan came out to complete the repair and was also great. He called and confirmed he was available sooner than scheduled (which was great) and arrived as stated.…
Plumber Josh was great. Super proffesional and explained everything. On time . Only reason not 5 stars was the cost factor, but I did not get estimates so its my fault I cant compare it to another company.
Mr. Plumber replaced my washing machine valve box and the water lines from the new valve box down the wall and through the crawl space. Then they connected the new lines to the water supply and hot water heater. They identified and fixed multiple leaks at connecting points in the crawl space. I was very pleased…
Prompt, professional, knowledgeable
Josh was excellent today. Very easy to talk with and communicated his knowledge to us in an easy to understand way.
As always the journeyman plumber was very thorough and professional
DJ, Luke, Mike and Chris were fantastic to work with starting from no water Thanksgiving weekend that DJ got us up and running to explaining the issue with high water pressure causing the water softener to fail. Chris and Mike implemented the fix fairly quickly without having to cut into the wall or floor to install…
Very prompt, professional and the customer service was /is awesome. They have called/texted a few times to check on the issue we had. They did not try just take our money. Very reasonable pricing..
We had a recurring wet spot on our family room ceiling under a double sink remodel in 2021. The spot would come and go, but got worse after we had guests using the sinks over Thanksgiving. Jeff from Mr. Plumber quickly concluded the sink drain inside my vanity wall was the likely source and cut a small hole to…
We have had Mr Plumber do several jobs at our house. They have put in a tankless water heater, replaced our sump pump and backup pump, and helped repair a shower leak. They also have come out to help us with a “sewer” smell in our basement. Jon always does a great job. He goes above and beyond. He is super friendly.…
I am very pleased with the services that i received from the guys that was sent out to take care of my plumbing situation. Mr.James especially because he was on vacation with his family and still answered my call and made sure that when he got back he would be right there. So if you guys out there have a plumbing…
Dayton came and performed a plumbing system evaluation, gave great advice, and provided estimates for services. We purchased one service and it was completed today. We will purchase others in the near future. His work and expertise were appreciated today.
Jeff was very friendly, polite, positive with a fun sense of humor. He was skilled at replacing the leaky pipe and cleaned up the mess. We hope he is who will do any work we might need in the future.
Bill Delaby replaced the valves and box supplying our washing machine. He could not have been kinder to our dog, gave me a complete explanation of my options, and did a perfect job of replacing the crusty old valves. In addition, when I mentioned a new washer/dryer were planned because the dryer was not functioning…
Chris was amazing! He diagnosed and fixed the issue quickly and professionally.
The technician was very helpful and informative about our options.
The experience with the Costco Mr Plumber program was seamless from the time I gathered information from Rich at Costco, through the estimate from James and finally the installation by Brian and Justin. This is how customer service and service in general is supposed to work
Great pricing, fantastic customer service. Easy to work with, with no pressure sales.
Brennan Fry called, showed up when he said he would, explained everything he was doing, gave some excellent no pressure suggestions for future repairs, left his card and number with me, and encouraged me to text or call with any questions or concerns. I would highly recommend Brennan to anyone with plumbing concerns or need for repairs!
Kent, very cool
Jake Reed was polite, professional, and knowledgeable. He provided options and gave good advice regarding our needed repairs. Highly recommend!
At this point issue not resolved very upset have paid 1700 with no results u tell me how u doing
Fast response and very helpful with clean up service.
The best of the best! We have needed help with plumbing repairs or replacements within this home on many occasions over the past few years. From installing water softener tanks, new toilets, garbage disposal, leak in pipes from tub on second floor, to most recent pipes backing up on second floor later in the…
Quality work with incredible customer service. Finding a trustworthy and capable plumber is every homeowners' challenge. Our challenge has been answered by Jeff at Mr Plumber.
Had some problems toward the end but overall they did a good job. We will use them again if the occasion arises. A special thanks to Rebecca Buckmaster who stayed on top of things for me. Great employee!
Very professional and explain what he was doing the whole time.
I’ve used this business for several years for all my plumbing needs. Most recently one of their drain techs came out (Chuck) and cleared my kitchen sink quickly and it’s still working great a few weeks later. Can’t say enough good things about this company.
Wow! Chuck was amazing and very professional! So glad we have a good plumber to call upon when we need one!
We called in early afternoon and he was here by late afternoon. Very professional, assessed the problem and repaired it quickly. Very pleased with our plumber!
Very polite and professional
Both of the guys were awesome!!!!
Fixed bathtub/shower drip
I'm very happy with there work
This is the first time I use Mr. Plumber for emergency situation in my house. Great experience! The company really is a complete solution for plumbing problems in my house. Thanks for professional and good care works. - Nguyet Nguyen
Seth Kelso and Frank Chaney did great work replacing leaking bathroom sink pipes and installing a new faucet/drain. The job entailed more than originally estimated and I did feel that the charge was a bit high priced (basically twice the original estimate). Even so, I have worked with this company in the past and I…
Floyd was very thorough and explained the problem, solution and potential problems very clearly.
Jeff was prompt, professional, and explained the leak, and described b ed the repair and the cost.
Zoe was nice, polite, and explained everything to detail. I definitely would recommend her to anyone needing repairs.
Had an emergency situation where we drilled into a pipe and had to turn off the water main around 5 pm. Called other plumbers and nobody was available until a couple days later which wasn’t going to work for us as we needed water in the home. We called Mr. Plumber and they were able to schedule us same day. DJ came…
Zane and Eric explained everything..very nice and accomodating
Want to send a big thanks to Zoe and Jenny! Zoe came out to investigate a noisy drain and went above and beyond to help diagnose it and noticed some larger issues that needed to be addressed asap. The next morning Jenny came out to diagnose the issues further, and explained what needed to be done and with what…
Dusty Beaman did an excellent job excellent job with the repairs and the way he communicated with me as a customer. Explained what he did in detail and did not make me feel uncomfortable or down grade me for not understanding the plumbing world.
Seth Kelso did an amazing job unclogging my kitchen sink. I highly recommend him. I feel he went above and beyond for the $93.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 113 | $161–$493 |
| Toilet repair | 71 | $176–$656 |
| Plumbing pipe repair | 69 | $322–$1.1k |
| Water heater installation | 58 | $1.2k–$2.5k |
| Plumbing leak detection | 45 | $78–$630 |
| Plumbing leak repair | 38 | $227–$807 |
| Faucet repair | 27 | $166–$529 |
| Sewer cleaning | 23 | $209–$709 |
