Experts Reviews · Company report
Mr. Plumber by Metzler & Hallam logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Mr. Plumber by Metzler & Hallam

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,404 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Plumber by Metzler & Hallam is better than 87% of leak detection services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Plumber by Metzler & Hallam is better than 84% of leak detection services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Plumber by Metzler & Hallam is better than 96% of leak detection services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Plumber by Metzler & Hallam is better than 88% of leak detection services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Plumber by Metzler & Hallam is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Plumber by Metzler & Hallam is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Mr. Plumber by Metzler & Hallam for 8 kinds of job.

Mr. Plumber by Metzler & Hallam for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$709
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Sewer cleaning” · showing 20

Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Devan was here in the time slot they said they would be.Did a great a job cleaned up after him self.And gave me advice on had to get my drain repaired so this doesn't keep happening. Thank you

Paid $1–200Great priceSewer cleaning
MarcieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Efficient and professional!

Paid $400–600Great priceSewer cleaning
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fast response and resolution to a blockage. Reasonable prices even for emergency service, and my tech was friendly and helpful providing me with suggestions and solutions for further improvement.

Paid $100–200Reasonable priceSewer cleaning
J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brian is fantastic. He called me before he came and was very patient with all my questions. Highly recommend!

Paid $100–200Reasonable priceSewer cleaning
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Blake was very professional and persistent in his attempt to clear roots which were obstructing our line to the municipal sewer main. That persistence lead to successfully clearing the line and re-establishing flow.

Paid $1–100Great priceSewer cleaning
Don11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Did it it took to solve the issue! 2nd time in a year - very good service!

Sewer cleaning
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Both gentlemen were very nice very polite and very informative and did a good job I was very pleased

Paid $1–100Reasonable priceSewer cleaning
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Matt did a fantastic job and was very courteous and professional.

Paid $1–100Reasonable priceToilet repairSewer cleaning
Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan Pieper was our tech. Very punctual, very knowledgeable, and very polite. Wasn’t able to clear out the drain, but did get it cleared out enough to be usable, he did call the company and reschedule to have someone come out and run a camera through the pipe. Will definitely use in the future.

Paid $100–200Not sureSewer cleaning
mwunger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan and his helper were great. had a backed up main sewer. they came out and cleared it. they were nice and did a great job. good price too.

Paid $1–100Reasonable priceSewer cleaning
Stan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Plumber Scott Lockwood was very knowledgeable and knew exactly what the issue was that was causing my basement toilet and sinks not drying properly. He was very professional and fixed the issue in a timely manner. I would highly recommend Mr. PLUMBER especially Scott Lockwood!

Great priceSewer cleaningSewer repair
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

At this point issue not resolved very upset have paid 1700 with no results u tell me how u doing

Plumbing leak repairPlumbing pipe repairSewer cleaning− Value
JohnLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast response and very helpful with clean up service.

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Quality+ Professionalism
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our first technician was Johnathan. He was so pleasant, and also had wonderful customer service skills. He was very knowledgeable and did a great job of explaining the potential issues. He was able to quickly assess the situation and clear the immediate problem we had. Realizing we had a major root issue, he was…

Sewer cleaning
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellence

Sewer cleaning+ Quality+ Professionalism+ Value
Amber13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnathon was friendly and very informative. Would highly recommend and will definitely be using in the future if the need arises. Thank you!!!

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
BruceLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jonathan did a great job, very professional, explained everything in detail from start to finish. Cleared the main sewer quickly.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
KeitaLocal Guide · 145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

An amazing team of people. Jen will use multiple teammates expertise and got to the root of my issues they don’t do bandaid work no need to monitor their work they do it right the first time . I beef through plenty of plumber near me scams but mr plumber fixed it for good. Thank you so much.

Faucet installationWater heater installationPlumbing leak repair+ Quality+ Professionalism
Samuel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician you sent out was very knowledgeable very very professional and polite and was an over over round great guy

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
CindyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, very informative, explained everything to us as things Seth was doing. Made sure our drain was working before he left. Very well spoken, kind, and down to earth.

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality

Show more sewer cleaning reviews (3 more) →

Price

$161-61% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 56%Overpriced 6%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning113$161–$493
Toilet repair71$176–$656
Plumbing pipe repair69$322–$1.1k
Water heater installation58$1.2k–$2.5k
Plumbing leak detection45$78–$630
Plumbing leak repair38$227–$807
Faucet repair27$166–$529
Sewer cleaning23$209–$709

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