BED BUG EXTERMINATORS · ORLANDO, FL
Mr Roland Pest Control, LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%78+11.7Craft & service 20%93+18.6Value 10%91+9.1Momentum 8%74+5.9Track record 7%47+3.3Accountability 5%86+4.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Mr Roland Pest Control, LLC

Better than 93% of bed bug exterminators · #2 of 29

5.0★192 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Mr Roland Pest Control, LLC for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$189
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Ant extermination” · showing 20

★★★★★ Mary · 5 months ago

What a wonderful company! They are so communicative about setting up services and are always there when needed. Great work by great people!

Great priceSpider exterminationGeneral pest inspectionAnt extermination
★★★★★ Lisa · 11 months ago

I called Mr. Roland Pest Control about a month ago in a panic as I found a dead bed bug. I requested an initial service and wanted a special bed bug inspection. This was a Friday and they came out the next morning on Saturday. The gentleman that came was 20 min early and was extremely kind, friendly, and…

Paid $80–100Reasonable priceGeneral pest inspectionBed bug exterminationAnt extermination
★★★★★ Tonya · 4 years ago

Very professional! Did an amazing job. I would highly recommend him for your pest control needs. He responded quickly to our issues. I will be using this company again.

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · 5 years ago

Mr. Roland is a professional, he came came to our house and took care of the the fire ants. He did a fantastic job, I would recommend him.

Ant extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Manuel · 5 years ago

El señor Roland muy puntual, excelente servicio y experiencia me respondio todas las preguntas que necesitaba saber, lo recomiendo para cualquier tipo de fumigacion

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ronnie · 5 years ago

The Best Service and Profecional

Ant exterminationCockroach exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Nelly · 5 years ago

Mr. Roland Pest Control helped us with an infestation of sugar ants or 'ghost ants' we had been dealing with at home for about a year and had been getting worse during rainy season. He was extremely thorough, and treated all areas of the house, inside and out. The ants were gone from the very fist visit! We are…

Ant extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Daisy · 5 years ago

. Puntual, eficiente y responsable. Identificó las áreas de mayor problema de plagas. Servicio completo y de calidad. Le recomiendo 100%. Gracias mil.

Ant exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Wanda · 5 years ago

We use Mr. Roland Pest Control at my office and he is excellent! He always arrives on time and goes above and beyond to get the job done!

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ J · 5 years ago

I love family owned businesses. Mr Roland is personable and flexible with his schedule. Will continue to use!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ callie · 5 years ago

Mr. ronald was very nice and super helpful! He fit me in the very next day after calling for him to come out.Very professional and friendly, took his time and got the job done. Also gave advice for future maintenance . Great experience and would recommend !

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Joaly · 5 years ago

You need to call Roland Pest Control! He is the most professional and knowledgeable. He will take care of all your needs with the best products in the market. I use his 3 month warranty services and he comes every time I have an emergency during the 3 month and takes care of me and my family :) Love that I count…

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism
★★★★★ S.M. · 5 years ago

We needed a pest control service quickly and Mr. Roland was able to provide us with same day service and he answered our call immediately. He did a very thorough job and was very professional and knowledgeable. We are very pleased with the service and results he provided and recommend him.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Demetrius · 6 years ago

Mr Roland is always on time and does a great job. He doesn't rush and was the only pest guy to get rid of our ant issue. Great service!!

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★ Zuleika · 6 years ago

The best in town ... with just a call away he helped us in our home , business and investment properties ... great service ... he helped us with rats problems as well in our investment property ... we were able to sell it without any issues ... highly recommended.. The Parraga Family

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ana · 6 years ago

Very professional, he is an expert, as soon as he saw the problem, he knew exactly what kind of pest we had and what to do to eliminate them, I'm very pleased with his service and I highly recommend his services

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Carlos · 6 years ago

Inherited a SUV that was full of roaches, hundreds of roaches...Called Mr Roland, he came and ONE shot was enough to completely eliminate every one of them. It’s been months and never seen another roach again. Highly recommended !!!!!!

Ant exterminationCockroach extermination+ Quality
★★★★★ Carmen · 6 years ago

Great very happy with the results. I recomend Mr Roland pest control.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Nivea · 6 years ago

I’m very happy with Mr Roland, he is doing a great job at my home, He is very educated person and responsible with his duties. I highly recommend his company for pest control service. Thank you Mr Roland.

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Beyond · 5 years ago

Rating only, no written review.

Ant extermination+ Quality

Show more ant extermination reviews (2 more) →

vs category

Blue = Mr, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 5.00★ (6 reviews)2024-Q1: 5.00★ (4 reviews)2024-Q2: 5.00★ (10 reviews)2024-Q3: 4.00★ (3 reviews)2025-Q1: 5.00★ (4 reviews)2025-Q2: 5.00★ (2 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q2: 5.00★ (9 reviews)2026-Q3: 5.00★ (4 reviews)2026-Q4: 5.00★ (1 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$106+10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%78+11.7Craft & service 20%93+18.6Value 10%91+9.1Momentum 8%74+5.9Track record 7%47+3.3Accountability 5%86+4.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
71
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
78
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
93
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
91
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
74
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
47
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+104 / −0
Professionalism
+104 / −0
Responsiveness
+98 / −1
Punctuality
+98 / −1
Value
+97 / −0

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