Analyzing 5,451,1415.5M ReviewsFor 14,66714.7K Experts

Experts Reviews · Company report
Mr Roland Pest Control, LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%78+11.7Craft & service 20%93+18.6Value 10%91+9.1Momentum 8%74+5.9Track record 7%47+3.3Accountability 5%86+4.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Mr Roland Pest Control, LLC

Orlando, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 5.0★ from 192 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Mr Roland Pest Control, LLC is better than 71% of bed bug exterminators.B
71
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Mr Roland Pest Control, LLC is better than 78% of bed bug exterminators.B
78
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Mr Roland Pest Control, LLC is better than 93% of bed bug exterminators.A
93
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Mr Roland Pest Control, LLC is better than 91% of bed bug exterminators.A
91
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Mr Roland Pest Control, LLC is better than 74% of bed bug exterminators.B
74
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Mr Roland Pest Control, LLC is better than 47% of bed bug exterminators.C
47
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Mr Roland Pest Control, LLC is better than 86% of bed bug exterminators.A
86

Reviews for your job

Customers hired Mr Roland Pest Control, LLC for 8 kinds of job.

Mr Roland Pest Control, LLC for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 24

All 8 Google reviews tagged “Hornet & wasp extermination”

María9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

El Señor Roland es el mejor. Excelente servicio, muy puntual, respetuoso. Le recomiendo que lo llame, tiene muy buena experiencia en su área.

Cockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Ronnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Best Service and Profecional

Ant exterminationCockroach exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used Mr Roland Pest Control on Several occcasions, the last time they came out and succcessfully removed /killed an undergound nest of thousands of hornets which had stung several people. The best way I can describe these people is by quoting Tina Turner who would say that they are "THE BEST, SIMPLY THE…

Hornet & wasp extermination+ Punctuality+ Professionalism
J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I love family owned businesses. Mr Roland is personable and flexible with his schedule. Will continue to use!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
TereLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Recomendamos a Mr. Ronald 100% Excelente profesional y persona. Resoponsablilidad y puntualidad. El servicio excelente y sobretodo el trimestral fue la mejor decisión. We recommended Mr. Ronald 100% Excelent Professional and Human being. Responsible and punctual. Excellent services and the Quarterly was the best decision we have made.

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Joaly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

You need to call Roland Pest Control! He is the most professional and knowledgeable. He will take care of all your needs with the best products in the market. I use his 3 month warranty services and he comes every time I have an emergency during the 3 month and takes care of me and my family :) Love that I count with the BEST pest control in Orlando!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism
S.M.Local Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We needed a pest control service quickly and Mr. Roland was able to provide us with same day service and he answered our call immediately. He did a very thorough job and was very professional and knowledgeable. We are very pleased with the service and results he provided and recommend him.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sherrie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Bed bug exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

Price

$106+10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination71$58–$188
Ant extermination22$48–$189
General pest inspection16$63–$119
Spider extermination11$85–$152
Hornet & wasp extermination8$71–$214
Rodent extermination3$60–$323
Termite inspection3$128–$371
General wildlife removal3—

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