Analyzing 5,355,1875.4M Reviews For 14,25314.3K Experts

Experts Reviews · Company report
Mr Roland Pest Control, LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%78+11.7Craft & service 20%93+18.6Value 10%91+9.1Momentum 8%74+5.9Track record 7%47+3.3Accountability 5%86+4.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Mr Roland Pest Control, LLC

Orlando, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 5.0★ from 192 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Mr Roland Pest Control, LLC is better than 71% of bed bug exterminators.B
71
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Mr Roland Pest Control, LLC is better than 78% of bed bug exterminators.B
78
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Mr Roland Pest Control, LLC is better than 93% of bed bug exterminators.A
93
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Mr Roland Pest Control, LLC is better than 91% of bed bug exterminators.A
91
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Mr Roland Pest Control, LLC is better than 74% of bed bug exterminators.B
74
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Mr Roland Pest Control, LLC is better than 47% of bed bug exterminators.C
47
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Mr Roland Pest Control, LLC is better than 86% of bed bug exterminators.A
86

Reviews for your job

Customers hired Mr Roland Pest Control, LLC for 8 kinds of job.

Mr Roland Pest Control, LLC for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 21

All 3 Google reviews tagged “Termite inspection”

justin15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have been using Mr. Roland pears control for a few years now and all the staff members are all so helpful and always accommodating the service is always exceptional and they treat all kinds of issues relating to pest control for us and it’s not a easy task over 50 units and all the residents are so Happy I would…

Great priceRodent exterminationTermite inspectionGeneral pest inspection
Manuel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

El señor Roland muy puntual, excelente servicio y experiencia me respondio todas las preguntas que necesitaba saber, lo recomiendo para cualquier tipo de fumigacion

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Ronnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Best Service and Profecional

Ant exterminationCockroach exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism

Price

$106+10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination71$58–$188
Ant extermination22$48–$189
General pest inspection16$63–$119
Spider extermination11$85–$152
Hornet & wasp extermination8$71–$214
Rodent extermination3$60–$323
Termite inspection3$128–$371
General wildlife removal3—

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