Experts Reviews · Company report
Mr. Rooter Plumbing of Detroit logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%75+10.6Replies to reviews 7%74+5.2Craft & service penalty93−0.7Momentum penalty99−0.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Mr. Rooter Plumbing of Detroit

Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,473 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Detroit is better than 81% of garbage disposal repair.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Detroit is better than 93% of garbage disposal repair.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Detroit is better than 99% of garbage disposal repair.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 74% of garbage disposal repair.B
74

Reviews for your job

Customers hired Mr. Rooter Plumbing of Detroit for 8 kinds of job.

Mr. Rooter Plumbing of Detroit for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.323
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 323 Google reviews tagged “Drain cleaning” · showing 40

Harold5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I never have issues with Mr. Rooter! They are an A one company!

Paid $1–200Reasonable priceDrain cleaning
ArthurLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

#1 On time #2 went to work and was mindful of home . #3. Was very professional about his work. #4 would recommend him to the subdivision contactor list.

Reasonable priceDrain cleaning
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great!

Paid $700–800Reasonable priceDrain cleaningPlumbing leak repair
Star2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a pretty good experience with Mr Rooter. The technician was knowledgeable and professional. I look forward to utilizing this company as primary source for plumbing issues. Granted they continue the same customer service. I would recommend them, prices were within reasonable range.

Drain cleaningSewer cleaning
Charlie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jason was excellent. He gave us options, made his recommendation, and let us decide. Then he did a great job, cleaned up after himself, and left us with a really good experience and good information for the future.

Great pricePlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
DDLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Greg was the gentleman that came by the house today to help us! He was wonderful professional very kind. We were able to get our issue resolved, thankfully.

Drain cleaning
JohnLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Called in the morning and they had Mike out within the hour. Cleared my line out quickly.

Paid $200–300Reasonable priceDrain cleaning
Maddie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

May 28, 2026 - Bathroom is like new, thanks to Austin G's SUPERB service, again I am extremely satisfied 💜✌️ Fast and efficient service from Mike U (son too). I needed hot water tank service. I called on Monday morning, here within the hour, done within the next couple. User friendly explanation of problem too. Thanks for being available when needed.

Great priceDrain cleaningPlumbing pipe repairFaucet repair
JoeLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Greg came out and took care of everything to do with my backup problem. Even given the situation we were laughing by the end of it.

Paid $200–300Reasonable priceDrain cleaning
Kris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Andrew E did a great job and very professional. I would highly recommend him to anyone.

Paid $200–300Reasonable priceDrain cleaning
Jayme7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have been having issues with flow for about a month, after all our efforts we called Mr. Rooter. They were quick to get a service call answered. Jeremy was professional, helpful and understanding. The office girls were friendly and efficient. While we hope we don’t have to use your services again, we are very pleased with the resolution.

Paid $200–300Reasonable priceDrain cleaningSewer cleaning
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We just had SHANE M. Come out for an evaluation, on a lot of problems. He was courteous and professional. He took his time to show me and explain everything that needed to be done to fix the problems. He will be back on Tuesday for the job.

Paid $1,000+Great priceToilet repairDrain cleaningPlumbing leak detection
Robin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

This is what you look for in a plumbing service: on time, professional, efficient, and reasonably priced. Highly recommended. Another great thing is that they always text you a photo of your tech so you can be certain that the person who shows up is the real deal. P.S. - Jimmy was great!

Paid $300–400Great priceToilet repairDrain cleaningPlumbing pipe repair
Heike-Bianca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called at 8am and service was here at 10am. Evan was very nice and professional. What a lifesaver! Thank you!

Drain cleaning
AlisonLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Got things moving again. Very pleased.

Paid $200–300Reasonable priceToilet repairDrain cleaning
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

James and Ryan were professional and courteous. They did a fantastic job. Also Diego did a great job on the wall crack.

Customer photo from Dave's reviewCustomer photo from Dave's reviewCustomer photo from Dave's reviewCustomer photo from Dave's review
Paid $1,000+Not sureDrain cleaning
D14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I want to thank Tech Brad B. he's young but knowledgeable and respectful. He was my original tech that came out and gave me the diagnosis and quote and surely enough the 2nd time around nothing change. So, I truly appreciate a company who stays true to their words. I even got the warranty for future repairs which…

Paid $1,000+Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
Tyler12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

In addition to being EXTREMELY overpriced, they did an awful job. They didn’t even put back items that they moved around during service. I didn’t realize until after they left that their work caused sewage to back up out of our guest bathroom. The same backup issue is happening again. We were just away from home for…

Drain cleaning
NiyatLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The crew was knowledgeable, friendly and dose good job.

Paid $1,000+Reasonable priceDrain cleaning
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Austin came out to our house. He was very knowledgeable and explained exactly what he was doing. He arrived quickly and answered all of our questions. He was very patient and respectful. I will absolutely call Mr. Rooter for any future services.

Paid $100–200Reasonable priceDrain cleaning
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jason A., Mr Rooter Plumbing, came to the rescue for us today! Jason was respectful, highly knowledgeable, answered all of our questions, repaired our drains & cleaned up amazingly! Only Jason A. from now on. What a delight of a professional plumber! Thank you again Jason!!

Paid $300–400Great priceDrain cleaning
AriannaLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience and communication! Sabrina and Jimmy were excellent to work with. 👍👍

Paid $300–400Reasonable priceDrain cleaning
Kristin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

The Plumbing technician was amazing and explained everything to me and sent me videos to show me what he did. He was very thorough and personable. I would definitely recommend him.

Paid $1,000+Not sureDrain cleaningPlumbing pipe repairPlumbing leak repair
Karen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

billy keehn repaired my shower. very knowledgeable. very professional.

Reasonable priceDrain cleaning
Delaney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had an estimate of where our clog was. Jason A was super helpful! Very experienced and knowledgeable

Reasonable priceDrain cleaningSewer cleaning
JulianneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bobby was great! He was kind, efficient, and fixed the issue quickly in an emergency. 5 stars:)

Toilet repairDrain cleaningPlumbing leak detection
Gayle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Explained the process, and was very kind during the process. Thank you!

Paid $300–400Reasonable priceDrain cleaning
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Scheduled service for Friday and it is now Sunday and I am still waiting for a tech. If I get another call from dispatch today with them being behind I'm going to have to cancel and try to find another company which is time consuming and I'm worried my basement appliances will get ruined 🙃

Drain cleaning
Kevin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Austin B was the tech sent out. Very competent and did an extremely good job. I was very pleased with the service provided.

Paid $300–400Reasonable priceDrain cleaningSewer cleaning
Tomika30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love all the Neighborly companies. I have used them multiple times for services at my home. Always professional, on time and in an emergency came on a Sunday to work on my plumbing no extra charge and no extra charge for having to go in the crawl space. This time I used Mr Rooter. Made my appointment and my problem…

Drain cleaning
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bobby was fantastic! He was polite, professional and explained everything well. He tried to use methods to keep me costs to a minimum. He took the time needed to make repairs correctly.

Drain cleaning
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rick was very knowledgeable and professional. Came,cleaned up their stuff and were gone.

Paid $1,000+OverpricedDrain cleaningSewer cleaning
Erick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a back up in my plumbing. Noah came out and snaked the pipe from the clean out to the tank. He was out there for almost 4 hours. Working the entire time. Freezing cold while snowing some of the time and he never gave up. Appears to be a great company with Noah being a great guy. I wouldn’t let this guy go!

Drain cleaning
Kristina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fast effective service

Drain cleaning
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Good service. Fair price.

Drain cleaning
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jason was the technician that serviced my home with the overflowing basement drain. Jason arrived within minutes of my phone call to Mr. Rooter. He assessed the situation and brought in his equipment to the basement. Jason was dressed clean as well as the machine was clean, and that is a plus. Jason got to the issue…

Paid $200–300Reasonable priceDrain cleaning
Leo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Shane is the plumber they sent out if you get him I guarantee an excellent service.. (drainage issues)

Great priceDrain cleaning
Z5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Thank you so much. SHANE came out was great, he was able to find the problem quickly and took care of it quickly. My pets even liked him. !:)

Paid $300–400Reasonable priceDrain cleaningPlumbing leak detection
Carolyn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Tommy and Billy were professional and knowledgeable. Billy worked magic to access a drain out and repair pipes in hard to reach places. I really appreciate the great work! Can’t even tell things were tore up - except now I can use my sink again!

Customer photo from Carolyn's review
Paid $1,000+Great priceDrain cleaningPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
MarjorieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

My mother is 89 years old and we have had this company out three times. One of the times they had left a mess that we have to clean up. One of the times a gentleman came out had brought his son who he supposedly was training, right away he was complaining about the fact that his camera was broke telling me he came…

Paid $400–500OverpricedDrain cleaning

Show more drain cleaning reviews (283 more) →

Price

$406+19% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 65%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning323$39–$295
Plumbing pipe repair116$248–$1.2k
Toilet repair102$166–$480
Sewer cleaning97$161–$493
Plumbing leak detection69$54–$520
Sewer repair63$239–$2.1k
Faucet repair38$148–$517
Plumbing leak repair37$216–$988

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