How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%75+10.6Replies to reviews 7%74+5.2Craft & service penalty93−0.7Momentum penalty99−0.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREMr. Rooter Plumbing of Detroit
Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,473 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Mr. Rooter Plumbing of Detroit for 8 kinds of job.
Mr. Rooter Plumbing of Detroit for drain cleaning
Clear ✕All 323 Google reviews tagged “Drain cleaning” · showing 40
I never have issues with Mr. Rooter! They are an A one company!
#1 On time #2 went to work and was mindful of home . #3. Was very professional about his work. #4 would recommend him to the subdivision contactor list.
Great!
I had a pretty good experience with Mr Rooter. The technician was knowledgeable and professional. I look forward to utilizing this company as primary source for plumbing issues. Granted they continue the same customer service. I would recommend them, prices were within reasonable range.
Jason was excellent. He gave us options, made his recommendation, and let us decide. Then he did a great job, cleaned up after himself, and left us with a really good experience and good information for the future.
Greg was the gentleman that came by the house today to help us! He was wonderful professional very kind. We were able to get our issue resolved, thankfully.
Called in the morning and they had Mike out within the hour. Cleared my line out quickly.
May 28, 2026 - Bathroom is like new, thanks to Austin G's SUPERB service, again I am extremely satisfied 💜✌️ Fast and efficient service from Mike U (son too). I needed hot water tank service. I called on Monday morning, here within the hour, done within the next couple. User friendly explanation of problem too. Thanks for being available when needed.
Greg came out and took care of everything to do with my backup problem. Even given the situation we were laughing by the end of it.
Andrew E did a great job and very professional. I would highly recommend him to anyone.
We have been having issues with flow for about a month, after all our efforts we called Mr. Rooter. They were quick to get a service call answered. Jeremy was professional, helpful and understanding. The office girls were friendly and efficient. While we hope we don’t have to use your services again, we are very pleased with the resolution.
We just had SHANE M. Come out for an evaluation, on a lot of problems. He was courteous and professional. He took his time to show me and explain everything that needed to be done to fix the problems. He will be back on Tuesday for the job.
This is what you look for in a plumbing service: on time, professional, efficient, and reasonably priced. Highly recommended. Another great thing is that they always text you a photo of your tech so you can be certain that the person who shows up is the real deal. P.S. - Jimmy was great!
I called at 8am and service was here at 10am. Evan was very nice and professional. What a lifesaver! Thank you!
Got things moving again. Very pleased.
James and Ryan were professional and courteous. They did a fantastic job. Also Diego did a great job on the wall crack.
I want to thank Tech Brad B. he's young but knowledgeable and respectful. He was my original tech that came out and gave me the diagnosis and quote and surely enough the 2nd time around nothing change. So, I truly appreciate a company who stays true to their words. I even got the warranty for future repairs which…
In addition to being EXTREMELY overpriced, they did an awful job. They didn’t even put back items that they moved around during service. I didn’t realize until after they left that their work caused sewage to back up out of our guest bathroom. The same backup issue is happening again. We were just away from home for…
The crew was knowledgeable, friendly and dose good job.
Austin came out to our house. He was very knowledgeable and explained exactly what he was doing. He arrived quickly and answered all of our questions. He was very patient and respectful. I will absolutely call Mr. Rooter for any future services.
Jason A., Mr Rooter Plumbing, came to the rescue for us today! Jason was respectful, highly knowledgeable, answered all of our questions, repaired our drains & cleaned up amazingly! Only Jason A. from now on. What a delight of a professional plumber! Thank you again Jason!!
Great experience and communication! Sabrina and Jimmy were excellent to work with. 👍👍
The Plumbing technician was amazing and explained everything to me and sent me videos to show me what he did. He was very thorough and personable. I would definitely recommend him.
billy keehn repaired my shower. very knowledgeable. very professional.
Had an estimate of where our clog was. Jason A was super helpful! Very experienced and knowledgeable
Bobby was great! He was kind, efficient, and fixed the issue quickly in an emergency. 5 stars:)
Explained the process, and was very kind during the process. Thank you!
Scheduled service for Friday and it is now Sunday and I am still waiting for a tech. If I get another call from dispatch today with them being behind I'm going to have to cancel and try to find another company which is time consuming and I'm worried my basement appliances will get ruined 🙃
Austin B was the tech sent out. Very competent and did an extremely good job. I was very pleased with the service provided.
Love all the Neighborly companies. I have used them multiple times for services at my home. Always professional, on time and in an emergency came on a Sunday to work on my plumbing no extra charge and no extra charge for having to go in the crawl space. This time I used Mr Rooter. Made my appointment and my problem…
Bobby was fantastic! He was polite, professional and explained everything well. He tried to use methods to keep me costs to a minimum. He took the time needed to make repairs correctly.
Rick was very knowledgeable and professional. Came,cleaned up their stuff and were gone.
I had a back up in my plumbing. Noah came out and snaked the pipe from the clean out to the tank. He was out there for almost 4 hours. Working the entire time. Freezing cold while snowing some of the time and he never gave up. Appears to be a great company with Noah being a great guy. I wouldn’t let this guy go!
Fast effective service
Good service. Fair price.
Jason was the technician that serviced my home with the overflowing basement drain. Jason arrived within minutes of my phone call to Mr. Rooter. He assessed the situation and brought in his equipment to the basement. Jason was dressed clean as well as the machine was clean, and that is a plus. Jason got to the issue…
Shane is the plumber they sent out if you get him I guarantee an excellent service.. (drainage issues)
Thank you so much. SHANE came out was great, he was able to find the problem quickly and took care of it quickly. My pets even liked him. !:)
Tommy and Billy were professional and knowledgeable. Billy worked magic to access a drain out and repair pipes in hard to reach places. I really appreciate the great work! Can’t even tell things were tore up - except now I can use my sink again!
My mother is 89 years old and we have had this company out three times. One of the times they had left a mess that we have to clean up. One of the times a gentleman came out had brought his son who he supposedly was training, right away he was complaining about the fact that his camera was broke telling me he came…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 323 | $39–$295 |
| Plumbing pipe repair | 116 | $248–$1.2k |
| Toilet repair | 102 | $166–$480 |
| Sewer cleaning | 97 | $161–$493 |
| Plumbing leak detection | 69 | $54–$520 |
| Sewer repair | 63 | $239–$2.1k |
| Faucet repair | 38 | $148–$517 |
| Plumbing leak repair | 37 | $216–$988 |




