How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%75+10.6Replies to reviews 7%74+5.2Craft & service penalty93−0.7Momentum penalty99−0.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREMr. Rooter Plumbing of Detroit
Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,473 Google reviews
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Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Mr. Rooter Plumbing of Detroit for 8 kinds of job.
Mr. Rooter Plumbing of Detroit for drain cleaning
Clear ✕All 323 Google reviews tagged “Drain cleaning” · showing 100
I never have issues with Mr. Rooter! They are an A one company!
#1 On time #2 went to work and was mindful of home . #3. Was very professional about his work. #4 would recommend him to the subdivision contactor list.
Great!
I had a pretty good experience with Mr Rooter. The technician was knowledgeable and professional. I look forward to utilizing this company as primary source for plumbing issues. Granted they continue the same customer service. I would recommend them, prices were within reasonable range.
Jason was excellent. He gave us options, made his recommendation, and let us decide. Then he did a great job, cleaned up after himself, and left us with a really good experience and good information for the future.
Greg was the gentleman that came by the house today to help us! He was wonderful professional very kind. We were able to get our issue resolved, thankfully.
Called in the morning and they had Mike out within the hour. Cleared my line out quickly.
May 28, 2026 - Bathroom is like new, thanks to Austin G's SUPERB service, again I am extremely satisfied 💜✌️ Fast and efficient service from Mike U (son too). I needed hot water tank service. I called on Monday morning, here within the hour, done within the next couple. User friendly explanation of problem too. Thanks for being available when needed.
Greg came out and took care of everything to do with my backup problem. Even given the situation we were laughing by the end of it.
Andrew E did a great job and very professional. I would highly recommend him to anyone.
We have been having issues with flow for about a month, after all our efforts we called Mr. Rooter. They were quick to get a service call answered. Jeremy was professional, helpful and understanding. The office girls were friendly and efficient. While we hope we don’t have to use your services again, we are very pleased with the resolution.
We just had SHANE M. Come out for an evaluation, on a lot of problems. He was courteous and professional. He took his time to show me and explain everything that needed to be done to fix the problems. He will be back on Tuesday for the job.
This is what you look for in a plumbing service: on time, professional, efficient, and reasonably priced. Highly recommended. Another great thing is that they always text you a photo of your tech so you can be certain that the person who shows up is the real deal. P.S. - Jimmy was great!
I called at 8am and service was here at 10am. Evan was very nice and professional. What a lifesaver! Thank you!
Got things moving again. Very pleased.
James and Ryan were professional and courteous. They did a fantastic job. Also Diego did a great job on the wall crack.
I want to thank Tech Brad B. he's young but knowledgeable and respectful. He was my original tech that came out and gave me the diagnosis and quote and surely enough the 2nd time around nothing change. So, I truly appreciate a company who stays true to their words. I even got the warranty for future repairs which…
In addition to being EXTREMELY overpriced, they did an awful job. They didn’t even put back items that they moved around during service. I didn’t realize until after they left that their work caused sewage to back up out of our guest bathroom. The same backup issue is happening again. We were just away from home for…
The crew was knowledgeable, friendly and dose good job.
Austin came out to our house. He was very knowledgeable and explained exactly what he was doing. He arrived quickly and answered all of our questions. He was very patient and respectful. I will absolutely call Mr. Rooter for any future services.
Jason A., Mr Rooter Plumbing, came to the rescue for us today! Jason was respectful, highly knowledgeable, answered all of our questions, repaired our drains & cleaned up amazingly! Only Jason A. from now on. What a delight of a professional plumber! Thank you again Jason!!
Great experience and communication! Sabrina and Jimmy were excellent to work with. 👍👍
The Plumbing technician was amazing and explained everything to me and sent me videos to show me what he did. He was very thorough and personable. I would definitely recommend him.
billy keehn repaired my shower. very knowledgeable. very professional.
Had an estimate of where our clog was. Jason A was super helpful! Very experienced and knowledgeable
Bobby was great! He was kind, efficient, and fixed the issue quickly in an emergency. 5 stars:)
Explained the process, and was very kind during the process. Thank you!
Scheduled service for Friday and it is now Sunday and I am still waiting for a tech. If I get another call from dispatch today with them being behind I'm going to have to cancel and try to find another company which is time consuming and I'm worried my basement appliances will get ruined 🙃
Austin B was the tech sent out. Very competent and did an extremely good job. I was very pleased with the service provided.
Love all the Neighborly companies. I have used them multiple times for services at my home. Always professional, on time and in an emergency came on a Sunday to work on my plumbing no extra charge and no extra charge for having to go in the crawl space. This time I used Mr Rooter. Made my appointment and my problem…
Bobby was fantastic! He was polite, professional and explained everything well. He tried to use methods to keep me costs to a minimum. He took the time needed to make repairs correctly.
Rick was very knowledgeable and professional. Came,cleaned up their stuff and were gone.
I had a back up in my plumbing. Noah came out and snaked the pipe from the clean out to the tank. He was out there for almost 4 hours. Working the entire time. Freezing cold while snowing some of the time and he never gave up. Appears to be a great company with Noah being a great guy. I wouldn’t let this guy go!
Fast effective service
Good service. Fair price.
Jason was the technician that serviced my home with the overflowing basement drain. Jason arrived within minutes of my phone call to Mr. Rooter. He assessed the situation and brought in his equipment to the basement. Jason was dressed clean as well as the machine was clean, and that is a plus. Jason got to the issue…
Shane is the plumber they sent out if you get him I guarantee an excellent service.. (drainage issues)
Thank you so much. SHANE came out was great, he was able to find the problem quickly and took care of it quickly. My pets even liked him. !:)
Tommy and Billy were professional and knowledgeable. Billy worked magic to access a drain out and repair pipes in hard to reach places. I really appreciate the great work! Can’t even tell things were tore up - except now I can use my sink again!
My mother is 89 years old and we have had this company out three times. One of the times they had left a mess that we have to clean up. One of the times a gentleman came out had brought his son who he supposedly was training, right away he was complaining about the fact that his camera was broke telling me he came…
Said they would call when technician was on the way an they did the technician was polite did a good job i would recommend them.
Wonderful quickness in the response to my situation. James, our assigned plumber was professional, kind and very helpful in explaining the problem and its correction. I’d have no hesitation in recommending Mr. Rooter to anyone!
Ronny w. was great to work with.
WOW!!! First thing I'm going to do is throw away any business cards or phone numbers I have for other plumbing companies! I called for an issue I had in my basement and they had someone come out less than 2 hours later. The gentleman Mike and his helper were very nice and professional. They also provided me with…
Great service
My tech was very knowledgeable about the work that needed to be done. My house is almost one hundred years old with an intricate system. He did an excellent job.
Tommy was super helpful! And very speedy! Thanks for the great service
My basement was backing up and needed my drains cleaned. I called and got a same day appointment. They are up front with prices and reasonable and friendly. From the office staff to the workers they did an awesome job! I appreciate receiving a call when the worker is on the way in addition to receiving a text…
Tommy was excellent and solved our problem quickly.
Came out quickly and cleared up a seriously backed up kitchen drain.
Absolutely amazing , if you need your drains cleaned , plumbed , or any plumbing work done .. MATT is amazing and I’m beyond happy with my experience in the port huron area !
Matthew U. was friendly, attentive, and made sure everything was taken care of quickly and professionally. I appreciated how quick, smooth and hassle-free the entire process was. I would highly recommended Mr Rooster’s to anyone in need of reliable and high-quality service.
We were very happy with how quickly Mr Rooter sent a tech out to clear our clogged kitchen drain. We were quoted $69.00 for the service call, which I thought was reasonable, however the final bill came out to $350.46. $271.46 to clear a standard kitchen drain seems extremely excessive. We will be using someone else next time.
Tommy was great and cleared the drain no problem.
James was our service person, and he was very professional and friendly. He went the extra mile to fix our drain problem. He was very knowledgeable and cleaned up the area he worked on. There wasn't a spot left dirty before he left. James assured us that if there were any issues within 30 days after, all we needed…
Mr. Rooter did a great job! They came out in just a few hours. Shane did a great job, very professional. I definitely recommend MR. Rooter!
Austin did a great job. He was professional, knowledgeable and polite. A job well done!!
Thanks jason..Great work
Excellent service. They came and fixed the drain immediately. They knew exactly what to do. I would definitely use Mr. Rooter again.
Tommy came to see us today at our business for a bad odor from the drains. He was very polite and professional. He found the problem that the previous technician missed. Thank you for your prompt service.
The job was quickly diagnosed and an estimate was provided. The work was done at high-quality and professionalism. All price estimates were met. Satisfied customer!
Got the text Shane was on his way & He did a great job Reasonable price as well Wish they add a feature so the technicians can accept card tips
Nice friendly people. Came out the same day, fixed thank you
Tommy was great. Very detailed when explaining the whole process.
We had a plugged kitchen drain. Jimmy came from far away to take care of this. He was professional and friendly and fixed the sink quickly.
Jimmy was friendly and professional and solved the problem quickly. We are grateful for his service today.
They were great the minute they walked into the house. Professional and listened. Accessed the problem, gave me a quote and went to work. Problem became bigger than we all thought, went above and beyond to find out how big of issue. Showed me through the camera and explained it in terms I understood. Gave me a new…
Matthew U from Mr rooter is a great asset to your company. He is very thorough and has great customer service. I appreciate his service today. He is a Blessing!! Thank you soo much Matthew
Austin came out and snaked my drain. He was friendly and courteous.
100+ sewer water jet to clear roots etc. Besides a bad smell, you wouldn't know they had been here working. Good job boys.
The technicians that came out were very knowledgeable and understanding of my issues. Highly recommend this company thank you.
Eric G. was here twice: once to create a clean out that went outside (instead of just inside the basement) plus hydrojet a blockage in a pipe and once to assist in lining the pipe to ensure that the issue didn't happen again. He is so knowledgable, kind, respectful, and truly a professional at what he does. Plumbing…
Fast service
Mike D was Awesome. He came to my home and was done with the job in 30 minutes. He explained the issue. Told me my options and gave me some great advice moving forward. I will definitely use Mr Rooter again!
The service tech was awesome. Would ask for him to come again if needed
Jason explained everything he was doing so we clearly understood what the procedure was to complete the job.
Ronny Willis came out for a slow drain. He tried snaking and hydro jetting to clear the line. It turned out that the townships sewage pump failed. He kindly stayed around until after the sewage pump was replaced to do a camera inspection of the drain line and clear out the remaining debris. He could have easily…
James B. did a GREAT job. He was professional, quick and very clear. He gave me my options and was really helpful.
Matt-U was awesome!! He found the problem, and fixed our plugged main drain in a timely manner!
removed all roots from gutter where it runs underground away from the house. The Rooter team did excellent work!!!
James was great in explaining the issue and how to prevent future clogs. Exceptional service in general!
Greg was on time and got the job done quick! Holiday weekend none the less he was kind and explained he was doing. The price was fair and he showed us everything working the way it should before he left.
Great customer service to clean out the grease from my kitchen. Did a thorough inspection and was pleased with service
I am so glad I called Mr. Rooter. Austin arrived within an hour of my call. He cleared my backed up bathroom sink and cleaned up everything before he left. I will call Mr. Rooter for any other plumbing needs.
Drain problems Mike did a great job
We recently had some plumbing work completed with Jimmy T. He was very kind and knowledgeable. We would definitely have him do work for us again.
Prompt service, great communication and trained professional completed our repair service. Excellent to work with, will call them again if needed.
James, your technician was courteous prompt. Did a great job knew what he was doing. Would request service through him again if we need it in the future. Thank you for doing the job you do
Shout out to Mike our Tech, he was quick to diagnose our issue and fix it. 3rd time in 3 years we called Mr Rooter, we wont call anybody else Mr Rooter rocks. Definitely recommend them, these guys are total professionals, they are on time, courteous, knowledgeable, I had 2 plumbing issues at my house resolved. I…
Mike D was kind, courteous and informative with our service today. Thank you so much!
AMAZING 🤩 Ronnie came out here today and literally saved the day. God bless him! He deserves ten million star review. Will recommend to family and friends and will absolutely be calling them for services in the future. For the work that was done it was worth the money spent because it would have cost more elsewhere. They also cleaned up when done.
I had an account with Mr. Rooter for several years while I was the Director of Facilities at Baker College. Everything about the company was always top-notch then. Today was the first time I used them for my residence and everything about the experience was great. They had a technician, Jason, out within an hour.…
Matt was great! Came out and diagnosed several different issues that I had going on and set my mind at ease that there wasn't an even bigger problem. He was pleasant to work with, and while I hope I don't need to see him again I won't hesitate to call again if I do.
Greg Lovia was very professional and did an excellent job!
Mike D was straight forward and clearly explained everything. Much appreciated.
I'd us them again
Very friendly and professional guys came by and got the job done quickly. Good overall experience.
Amazing service!!! I went online (around 10pm) and made the first available appt: 2 days out, but got a call the next morning from Marissa (who was very helpful & kept me up to date during the entire process). She scheduled Ronny out to my house 2 hours later, where he cleared my clogged pipe & noticed I have a…
the tech arrived and went right to work, very friendly, explained everything he did.
I appreciate the good work and coming out so quickly to take care of the problem.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 323 | $39–$295 |
| Plumbing pipe repair | 116 | $248–$1.2k |
| Toilet repair | 102 | $166–$480 |
| Sewer cleaning | 97 | $161–$493 |
| Plumbing leak detection | 69 | $54–$520 |
| Sewer repair | 63 | $239–$2.1k |
| Faucet repair | 38 | $148–$517 |
| Plumbing leak repair | 37 | $216–$988 |




