Experts Reviews · Company report
Mr. Rooter Plumbing of Detroit logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%75+10.6Replies to reviews 7%74+5.2Craft & service penalty93−0.7Momentum penalty99−0.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Mr. Rooter Plumbing of Detroit

Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,473 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Detroit is better than 81% of garbage disposal repair.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Detroit is better than 93% of garbage disposal repair.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Detroit is better than 99% of garbage disposal repair.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 74% of garbage disposal repair.B
74

Reviews for your job

Customers hired Mr. Rooter Plumbing of Detroit for 8 kinds of job.

Mr. Rooter Plumbing of Detroit for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$340–$755
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Faucet installation”

Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

James B did a great job, very professional and friendly.

Paid $1,000–1,200Reasonable priceFaucet installation
Maddie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

May 28, 2026 - Bathroom is like new, thanks to Austin G's SUPERB service, again I am extremely satisfied 💜✌️ Fast and efficient service from Mike U (son too). I needed hot water tank service. I called on Monday morning, here within the hour, done within the next couple. User friendly explanation of problem too. Thanks for being available when needed.

Great priceDrain cleaningPlumbing pipe repairFaucet repair
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We just had SHANE M. Come out for an evaluation, on a lot of problems. He was courteous and professional. He took his time to show me and explain everything that needed to be done to fix the problems. He will be back on Tuesday for the job.

Paid $1,000+Great priceToilet repairDrain cleaningPlumbing leak detection
Derek6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My pro Jimmy T. did an excellent job and was very knowledgeable about my repairs,thanks!!! 👍🏽😎

Paid $500–600Reasonable pricePlumbing pipe repairFaucet installation
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Quick response, courteous staff and reasonable

Paid $400–500Reasonable priceFaucet installation
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The Plummer was courteous and very professional.

Paid $400–500Reasonable priceFaucet installation
DanielLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very satisfied with Shane from Mr Rooter. He is excellent at his craft. He has done several jobs for ne and will be using him again in the future shortly for my backup sump pump replacement. Cost is reasonable also.

Reasonable priceToilet repairFaucet installation
andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Yesterday we've had Greg installed our new water softener and faucet replaced. He was punctual ,very professional. Definitely will use this company again and ask for Greg

Paid $800–900Reasonable priceWater tank installationFaucet installationPlumbing leak repair
RogerLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Shout out to Mike our Tech, he was quick to diagnose our issue and fix it. 3rd time in 3 years we called Mr Rooter, we wont call anybody else Mr Rooter rocks. Definitely recommend them, these guys are total professionals, they are on time, courteous, knowledgeable, I had 2 plumbing issues at my house resolved. I…

Faucet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The work was completed on a very workmanlike manner.

Not sureOutdoor plumbing system repairFaucet installation
joe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our plumber was skilled, knowledgeable, cleaned up after himself, and friendly. Whenever we have a plumbing problem we call Mr. Rooter.

Drain cleaningOutdoor plumbing system repairFaucet installation+ Responsiveness+ Punctuality+ Quality
Monique5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you Mr. Rooter for responding to my emergency on 01/05/23. Thank you Mr. John Freleigh (technician) for installing the best single handle with pull-out spray faucet. You were very professional. Plus, you helped calm my nerves, because the other faucet had rusted, and busted open.

Faucet installationDrain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic work by George! He performed several services for us all all were handled with excellence!

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris Most was a respectful, hard-working, very reasonable and helpful. 5 stars all around

Faucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Deirdre1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you so much my kitchen sink looks great. CHRIS Most!!!

Faucet installationPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I initially called because there was what I thought to be a water pressure problem in my kitchen. Isaiah was the technician to come to my home. He was very efficient, professional and knowledgeable about his craft. He found that it was not the pressure but the type of apparatus ( faucet unit)used that was the…

Plumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
PatriciaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very polite and professional. The technician that has done my repairs is Keith Hamilton and he does excellent work. I will continue to call them when I need anything repaired.

Faucet installationGarbage disposal installationFaucet repair+ Quality+ Professionalism
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A reliable and professional plumbing company. Always on time, clear prices, great service.

Faucet installationFaucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
JP3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Keith and Scotty both did a super job in restoring our basement plumbing after the flood of June 25-26, 2021. New water heater and new laundry tub with new faucet are working great!

Faucet installationWater heater installationPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
R3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Rooter sent out Keith Hamilton to remove and replace a bathroom faucet and install shutoff valves. It was a difficult job, but Keith worked at it steadily and professionally, and we are very happy with the final result. I'm sure it's tough to work in tiny cabinets with power tools while wearing a mask (for Covid…

Faucet installation+ Quality+ Professionalism
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon was fantastic, very professional. Will use again.

Faucet installationGarbage disposal installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Keith did a really nice job replacing a faucet and drain that seemed like an impossible task. He was nice and worked quickly and we are really happy he was able to get it done. Highly recommend! Great experience.

Faucet installation+ Responsiveness+ Punctuality+ Quality
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $900–1,000Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Phyllis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $500–600Reasonable priceFaucet repairFaucet installationPlumbing leak repair
Joyce10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet installation+ Quality+ Professionalism+ Value
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality

Price

$406+19% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 65%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning323$39–$295
Plumbing pipe repair116$248–$1.2k
Toilet repair102$166–$480
Sewer cleaning97$161–$493
Plumbing leak detection69$54–$520
Sewer repair63$239–$2.1k
Faucet repair38$148–$517
Plumbing leak repair37$216–$988

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