Experts Reviews · Company report
Mr. Rooter Plumbing of Detroit logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%75+10.6Replies to reviews 7%74+5.2Craft & service penalty93−0.7Momentum penalty99−0.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Mr. Rooter Plumbing of Detroit

Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,473 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Detroit is better than 81% of garbage disposal repair.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Detroit is better than 93% of garbage disposal repair.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Detroit is better than 99% of garbage disposal repair.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 74% of garbage disposal repair.B
74

Reviews for your job

Customers hired Mr. Rooter Plumbing of Detroit for 8 kinds of job.

Mr. Rooter Plumbing of Detroit for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Outdoor plumbing system repair”

Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James and Ryan were very helpful and polite. They both did a great job! Definitely would recommend Mr. Rooter plumbing

Paid $1,000+Reasonable priceOutdoor plumbing system repair
Derrian14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Absolutely amazing , if you need your drains cleaned , plumbed , or any plumbing work done .. MATT is amazing and I’m beyond happy with my experience in the port huron area !

Drain cleaningPlumbing leak detectionWater tank installation
Lynsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our job: replaced 70 ft of pipe from house to septic tank and repaired a pipe that came apart and caused water damage. Mr. Rooter, James B., and his crew were amazing!! Their quote was lower than the others we received and they stuck to the estimate they gave us at the start of the job. James and his crew were on…

Outdoor plumbing system repairPlumbing leak repair
AndrewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

James from Mr Rooter was outstanding! Explaining our plumbing issues and options for repair. He worked late into the evening so that we would be able to shower and flush! Great man, great service. Highly recommend.

Customer photo from Andrew's review
Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve had Mr. Rooter out three times since we moved in 5 years ago, for various reasons. They’ve always been quick to get here, extremely knowledgeable and very professional. They’ve been conscious of trying to solve our problems while really working to keep costs down for us. I highly recommend their service.

Paid $100–200Reasonable priceFaucet repairOutdoor plumbing system repair
Connor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James Britt came out and fixed everything very efficiently. Took the time to explain the problem and the solution. He did a great job and I would recommend him to others

Paid $1,000+Reasonable priceOutdoor plumbing system repairPlumbing leak repair
carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The work was completed on a very workmanlike manner.

Not sureOutdoor plumbing system repairFaucet installation
Dennis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'd us them again

Drain cleaningOutdoor plumbing system repair
joe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our plumber was skilled, knowledgeable, cleaned up after himself, and friendly. Whenever we have a plumbing problem we call Mr. Rooter.

Drain cleaningOutdoor plumbing system repairFaucet installation+ Responsiveness+ Punctuality+ Quality
Dennis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

James was extremely professional and easy to work with. We couldn’t have asked for better service. He did an excellent job and it was a very involved plumbing project. We are very happy with the results of his hard work.

Toilet repairDrain cleaningPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
LarryLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are working at fixing my plumbing system. Huge tree the problem.

Plumbing leak detectionOutdoor plumbing system repairSewer repair+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

George did an excellent job installing the outdoor hose bibs.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic work by George! He performed several services for us all all were handled with excellence!

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Chad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It's nice ! The guys showed up on time. Told me about the process and solution. I felt confident in their skill level.

Outdoor plumbing system repairDrain cleaning+ Professionalism
Lauryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Billy Keehn and everyone that worked with him were very professional and got the job done. Billy followed through and made sure to be here to complete the job, after all of the visits and estimates. Thank you for everything.

Outdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
JamiiLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had small flooding issues in our basement. Mr Rooter came the next day and found cracks in our pipe. Very speedy service once we got in contact with our insurance company. Mr Rooter came with a quickness and repaired our pipes. Very friendly, very knowledgeable, very professional. Wonderful service!!

Outdoor plumbing system repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a major root issue that was causing havoc in my basement. They dug up the main sewer line, added a clean out and hydro jetted the line free of roots. They were professional, quick, and I would definitely recommend them!

Outdoor plumbing system repair
JanetLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a water pipe under the house leaking. My tech that fixed this was Billy Keehn. He was thorough, professional and very much a real people person who was a pleasure to be around. All questions were answered and the job was quickly done. Did not like the situation, but I appreciated the help very much and was grateful for the outcome. Thank you.

Outdoor plumbing system repair+ Quality+ Professionalism
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jimmy was professional and friendly. Performed very thorough work and took the time to insure everything was draining properly. I’m happy with his dedication to completing the work and insuring that all my questions were answered. Great guy and great service! Thank you!

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best plumbers in Michigan! We have a well and Mr. Rigs came in and fixed everything right up for us! He was so efficient and best guy all around! Thank you Mr. Rooter and Mr. Rigs for everything!

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had Mr Rooter come out to access problem with the outside drainage system. My tech, Steve, was very knowledgeable about the problem. He suggested the hydro power flush. It took care of the problem. Happy with the outcome.

Outdoor plumbing system repair+ Punctuality+ Professionalism
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceDrain cleaningOutdoor plumbing system repairService not listed
Gloria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Rating only, no written review.

Paid $1,000+Not surePlumbing pipe repairSewer cleaningOutdoor plumbing system repair
George6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Quality+ Professionalism
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repairSump pump repair+ Quality
SunilLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Rating only, no written review.

Outdoor plumbing system repair− Value
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Professionalism

Price

$406+19% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 65%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning323$39–$295
Plumbing pipe repair116$248–$1.2k
Toilet repair102$166–$480
Sewer cleaning97$161–$493
Plumbing leak detection69$54–$520
Sewer repair63$239–$2.1k
Faucet repair38$148–$517
Plumbing leak repair37$216–$988

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