Experts Reviews · Company report
Mr. Rooter Plumbing of Detroit logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%75+10.6Replies to reviews 7%74+5.2Craft & service penalty93−0.7Momentum penalty99−0.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Mr. Rooter Plumbing of Detroit

Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,473 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Detroit is better than 81% of garbage disposal repair.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Detroit is better than 93% of garbage disposal repair.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Detroit is better than 99% of garbage disposal repair.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 74% of garbage disposal repair.B
74

Reviews for your job

Customers hired Mr. Rooter Plumbing of Detroit for 8 kinds of job.

Mr. Rooter Plumbing of Detroit for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$520
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 69 Google reviews tagged “Plumbing leak detection” · showing 40

NicoleLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shane M came out quickly and was able to repair my leak and get my water restored.

Paid $200–400Great pricePlumbing leak detectionPlumbing pipe repair
Rich10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ronnie was very professional and upfront with what the expectation of the job. I live when he comes to the house

Paid $1,000+Not surePlumbing leak detectionSewer cleaning
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We just had SHANE M. Come out for an evaluation, on a lot of problems. He was courteous and professional. He took his time to show me and explain everything that needed to be done to fix the problems. He will be back on Tuesday for the job.

Paid $1,000+Great priceToilet repairDrain cleaningPlumbing leak detection
JohnLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Austin G. was timely, efficient, and friendly while locating and preparing a leak in the ceiling above our kitchen. Highly recommend Mr. Rooter of Detroit.

Plumbing leak detectionPlumbing pipe repair
Christine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hard working worker and very knowledgeable.

Paid $1,000+Reasonable pricePlumbing leak detectionShower repairService not listed
RobertLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jimmy was great, professional, prices was reasonable and understandable

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing leak repair
JulianneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bobby was great! He was kind, efficient, and fixed the issue quickly in an emergency. 5 stars:)

Toilet repairDrain cleaningPlumbing leak detection
Z5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Thank you so much. SHANE came out was great, he was able to find the problem quickly and took care of it quickly. My pets even liked him. !:)

Paid $300–400Reasonable priceDrain cleaningPlumbing leak detection
Joyce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The technician was knowledgeable, kind, patient, professional and thorough while accessing my situation.

Paid $200–300Reasonable pricePlumbing leak detection
Timothy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mr. Rooter did an excellent job fixing plumbing issues in my home. Erlind was knowledgeable, respectful, and friendly. He did a great job communicating issues and the necessary steps needed to complete the work. This is the second time I have used Mr. Rooter and the service was great both times. I highly recommend using them!

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
NicoleLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They always are so helpful! I've used them multiple times.

Reasonable pricePlumbing leak detectionSewer repair
GaryLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Austin helped us out with a couple plumbing issues at once and quickly diagnosed and fixed them. He was super professional and helped explain what he was doing and how I could fix/monitor it in the future. Highly recommend.

Paid $800–900Reasonable pricePlumbing leak detectionFaucet repair
Derrian14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Absolutely amazing , if you need your drains cleaned , plumbed , or any plumbing work done .. MATT is amazing and I’m beyond happy with my experience in the port huron area !

Drain cleaningPlumbing leak detectionWater tank installation
NidraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They were so friendly and so professional, they were able to get to me within the hour and we're willing to work with me to solve my problem. If it wasn't for them. I would have been without hot water for a week

Great pricePlumbing leak detectionFaucet repair
AndrewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

James from Mr Rooter was outstanding! Explaining our plumbing issues and options for repair. He worked late into the evening so that we would be able to shower and flush! Great man, great service. Highly recommend.

Customer photo from Andrew's review
Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
ValariaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan came out today to fix a leak under the kitchen counter. Did a great job, nice guy. Very happy with Mr Rooters service.

Paid $900–1,000Reasonable pricePlumbing leak detection
subrato1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called and they were very prompt to schedule the service for a leaking faucet. Greg was the technician who came by and provided me with a very detailed and reasonable estimate to fix the problem. He was very professional about the whole thing and fixed the issue right away. Highly recommend their services to anyone. Thank you Greg!!

Paid $100–200Reasonable pricePlumbing leak detectionPlumbing pipe repair
Glenda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

I like that someone actually answered the phone on a Sunday evening and ensured me they would have a technician out as soon as possible. It put me more at ease.

Paid $1–100Not surePlumbing leak detection
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our technician, Shane M, was amazing and very professional. Great company to work with. Would definitely recommend.

Plumbing leak detectionPlumbing pipe repairSewer repair
Darrell10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jimmy was very helpful and fix my problem very quick and he did a great job.

Plumbing leak detection
Kena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kirklen H. was amazingly patient and professional.

Plumbing leak detectionPlumbing pipe repair
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very informative. James was great.

Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer cleaning
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James was kind, efficient and did an excellent job.

Reasonable pricePlumbing leak detectionFaucet repairPlumbing leak repair
Vickie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It was great getting the same technical support person all my jobs. Shane was allsome.

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Professionalism
SusanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used them a few times and they are always great. It’s refreshing to be able to call them up and always count on them do an exceptional job. They are friendly and reasonable. Would highly recommend them.

Plumbing leak detectionPlumbing pipe repairService not listed+ Responsiveness+ Professionalism+ Value
Nickolas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When my basement drain was backing up, I called mr rooter and they came first thing the following morning. Matt was my tech who, not only solved my issue, but taught me about proper maintenance to prevent future issues. Matt is personable, knowledgeable, and professional. I’d recommend Mr Rooter and Matt to anyone seeking great plumbing professionals!

Plumbing leak detectionSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick C came out on holiday and he was like an Angel for us as we were stumped. He was professional educational patient and very personable. He cut down drywall and he left the area spotless. He taught my husband and I how to monitor the drains for hair etc. We will use Nick again for services. He was on time and…

Plumbing leak detectionToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
BillLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The repair man was very fast and thorough. Very professional and courteous.

Plumbing leak detectionPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
LarryLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are working at fixing my plumbing system. Huge tree the problem.

Plumbing leak detectionOutdoor plumbing system repairSewer repair+ Responsiveness+ Punctuality+ Quality
Veronica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Last Saturday afternoon noticed water backing up in my basement. After calling several companies Mr. Rooter Plumbing was the only company to answer and respond. The plumber was at my home within a couple hours, Mike D. was professional and very helpful in determining the corrective action. Mike D. explained what…

Plumbing leak detectionDrain cleaning+ Responsiveness
Lynne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

George was great.

Plumbing leak detectionSewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Brenda’s5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott came out within an hour of my call! He was amazing as was his helper. They jet cleaned my pipes, unclogged blockage, ran a camera down pipes to check for leaks and broken pipes! Huge relief having them out

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Quality
ArnoldLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I couldn't figure out how to get call-back thru the web site, once I called and talked to the dispatcher, within 30 minutes they called back with an almost immediate appointment time. Once the plumber arrived, he corrected the clogged toilet and insufferably slow sink in well under an hour. Coincidentally, a…

Plumbing leak detectionFaucet repairToilet repair+ Professionalism
PCEE6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very timely on coming out and very efficient in fixing our leak. Caught a second, unforseen leak and fixed it on the spot the same day. Pricing was very open and fair, and the company was very easy to get ahold of. Cannot recommend enough.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Shelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I chose Mr. Rooter because Jason is knowledgeable & personable. The problem was repaired within 24 hours of the estimate. I feel confident & will use them again when needed.

Plumbing leak detection+ Responsiveness+ Quality+ Professionalism
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I initially called because there was what I thought to be a water pressure problem in my kitchen. Isaiah was the technician to come to my home. He was very efficient, professional and knowledgeable about his craft. He found that it was not the pressure but the type of apparatus ( faucet unit)used that was the…

Plumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Isaiah did an excellent job. He was very friendly, very professional and got here promptly. I would highly recommend Isaiah and Mr. Rooter .

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
MykulLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Keith did a great job. Was quick and fixed the issue. Will call him back anytime we need something.

Plumbing leak detectionGarbage disposal repair+ Quality+ Professionalism+ Value
Meng9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast and responsive, Scotty was very informative and did a excellent job. Definitely will use Mr. Rooter again.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Isaiah was awesome. Very knowledgeable, polite and professional.

Plumbing leak detectionToilet repair+ Professionalism

Show more plumbing leak detection reviews (29 more) →

Price

$406+19% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 65%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning323$39–$295
Plumbing pipe repair116$248–$1.2k
Toilet repair102$166–$480
Sewer cleaning97$161–$493
Plumbing leak detection69$54–$520
Sewer repair63$239–$2.1k
Faucet repair38$148–$517
Plumbing leak repair37$216–$988

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