Experts Reviews · Company report
Mr. Rooter Plumbing of Detroit logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%75+10.6Replies to reviews 7%74+5.2Craft & service penalty93−0.7Momentum penalty99−0.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Mr. Rooter Plumbing of Detroit

Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,473 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Detroit is better than 81% of garbage disposal repair.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Detroit is better than 93% of garbage disposal repair.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Detroit is better than 99% of garbage disposal repair.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 74% of garbage disposal repair.B
74

Reviews for your job

Customers hired Mr. Rooter Plumbing of Detroit for 8 kinds of job.

Mr. Rooter Plumbing of Detroit for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$988
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Plumbing leak repair”

Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great!

Paid $700–800Reasonable priceDrain cleaningPlumbing leak repair
Lewis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

James B was a huge help and had great timing. He did quick work and made sure everything was working properly without any leaks. I was very impressed with both the speed and quality of his work.

Paid $600–800Reasonable pricePlumbing pipe repairPlumbing leak repair
Maddie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

May 28, 2026 - Bathroom is like new, thanks to Austin G's SUPERB service, again I am extremely satisfied 💜✌️ Fast and efficient service from Mike U (son too). I needed hot water tank service. I called on Monday morning, here within the hour, done within the next couple. User friendly explanation of problem too. Thanks for being available when needed.

Great priceDrain cleaningPlumbing pipe repairFaucet repair
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

From start to finish they did a great job Greg was there in an hour of initial phone call and diagnosed problem communicated the entire time and fixed our flooded basement within a few hours for a very reasonable price. I will definitely use them again 😊

Paid $1,000+Reasonable priceSump pump repairPlumbing leak repair
Sandi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bobby R. was extraordinary in his service to our water softener problem. He was very quick, thorough and cleaned up any mess that was made. I would highly recommend this company and would certainly ask for Bobby R again...THANK YOU!!!

Great pricePlumbing pipe repairPlumbing leak repair
JeffLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jason did a great job finding the source of out leak and effecting a repair.

Paid $1,000+Great pricePlumbing pipe repairPlumbing leak repair
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We just had SHANE M. Come out for an evaluation, on a lot of problems. He was courteous and professional. He took his time to show me and explain everything that needed to be done to fix the problems. He will be back on Tuesday for the job.

Paid $1,000+Great priceToilet repairDrain cleaningPlumbing leak detection
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Erlind V service tech knew the problem solved it . Thank you so much I am grateful for your help and the work you did no more leaks I appreciate it 10 stars any problems I will ask for him .

Paid $1,000+Reasonable priceFaucet repairPlumbing leak repair
Kristin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

The Plumbing technician was amazing and explained everything to me and sent me videos to show me what he did. He was very thorough and personable. I would definitely recommend him.

Paid $1,000+Not sureDrain cleaningPlumbing pipe repairPlumbing leak repair
RobertLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jimmy was great, professional, prices was reasonable and understandable

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing leak repair
Audie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Tommy was a life saver the day after thanksgiving. He got my kitchen sink working fast and efficiently. Great personality for a crisis customer.

Paid $300–400Reasonable priceFaucet repairPlumbing leak repair
Brett5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Greg immediately knew how to mitigate our unexpected, pre-shutoff, water leak and jumped into action. Not only was the job done timely, he provided guidance and valuable insight into the cause of our problem. True professional, thanks!

Paid $300–400Great pricePlumbing leak repair
Timothy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mr. Rooter did an excellent job fixing plumbing issues in my home. Erlind was knowledgeable, respectful, and friendly. He did a great job communicating issues and the necessary steps needed to complete the work. This is the second time I have used Mr. Rooter and the service was great both times. I highly recommend using them!

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
Lynsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our job: replaced 70 ft of pipe from house to septic tank and repaired a pipe that came apart and caused water damage. Mr. Rooter, James B., and his crew were amazing!! Their quote was lower than the others we received and they stuck to the estimate they gave us at the start of the job. James and his crew were on…

Outdoor plumbing system repairPlumbing leak repair
AndrewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

James from Mr Rooter was outstanding! Explaining our plumbing issues and options for repair. He worked late into the evening so that we would be able to shower and flush! Great man, great service. Highly recommend.

Customer photo from Andrew's review
Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding Plumbing Work by James B. James B. did an exceptional job redoing the plumbing for my daughter’s bathroom sink. From start to finish, he was professional, punctual, and clearly takes great pride in his work. He explained every step of the process, made sure the materials were top-quality, and left…

Plumbing pipe repairPlumbing leak repair
Elena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jimmy T. was very fast and professional; he did a wonderful job fixing my pipes. Highly recommend.

Plumbing pipe repairPlumbing leak repair
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast service

Paid $200–300Reasonable priceDrain cleaningPlumbing leak repair
andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Yesterday we've had Greg installed our new water softener and faucet replaced. He was punctual ,very professional. Definitely will use this company again and ask for Greg

Paid $800–900Reasonable priceWater tank installationFaucet installationPlumbing leak repair
Connor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James Britt came out and fixed everything very efficiently. Took the time to explain the problem and the solution. He did a great job and I would recommend him to others

Paid $1,000+Reasonable priceOutdoor plumbing system repairPlumbing leak repair
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James was kind, efficient and did an excellent job.

Reasonable pricePlumbing leak detectionFaucet repairPlumbing leak repair
Roslyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very pleased with my service. The gentleman that came was very polite, informative and He explained to me what caused my problem and repaired my kitchen plumbing. I would definitely call again for any future plumbing needs

Reasonable pricePlumbing leak repair
SeanLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic work by George! He performed several services for us all all were handled with excellence!

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
JenniferLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were super responsive and showed up on a Saturday 30 minutes after my call.

Plumbing leak repair+ Responsiveness
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Doug was the gentlemen that came to help me out at my place of work. We had our drains the overflowed with fecal matter and it was really upsetting our clients and causing a terrible smell. I called Mr. Rooter and they sent Doug out to me within an hour and a half!! He was able to take care of the drainage issue for…

Plumbing leak repairSewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris Most was a respectful, hard-working, very reasonable and helpful. 5 stars all around

Faucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone was friendly, respectful and courteous. They also kept me up to date on the progression of the work being done.

Plumbing leak repairSewer repair
Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was very happy with my service and plumber was very professional and polite

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
PCEE6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very timely on coming out and very efficient in fixing our leak. Caught a second, unforseen leak and fixed it on the spot the same day. Pricing was very open and fair, and the company was very easy to get ahold of. Cannot recommend enough.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JessieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Our technician Zack was very informative and nice!

Plumbing leak repairPlumbing pipe repairShower repair+ Responsiveness+ Value
Abdullah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Faucet repairPlumbing leak repair
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $900–1,000Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Carter9 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceSewer cleaningPlumbing leak repair
Dean11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $500–600Reasonable pricePlumbing leak repair
Phyllis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $500–600Reasonable priceFaucet repairFaucet installationPlumbing leak repair
Shonta3 years ago★★★★★

Rating only, no written review.

Plumbing leak repairFaucet repair+ Professionalism
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism

Price

$406+19% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 65%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning323$39–$295
Plumbing pipe repair116$248–$1.2k
Toilet repair102$166–$480
Sewer cleaning97$161–$493
Plumbing leak detection69$54–$520
Sewer repair63$239–$2.1k
Faucet repair38$148–$517
Plumbing leak repair37$216–$988

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