Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Mr. Rooter Plumbing of Detroit logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%75+10.6Replies to reviews 7%74+5.2Craft & service penalty93−0.7Momentum penalty99−0.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Mr. Rooter Plumbing of Detroit

Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,473 Google reviews

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Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Detroit is better than 81% of garbage disposal repair.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Detroit is better than 93% of garbage disposal repair.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Detroit is better than 99% of garbage disposal repair.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 74% of garbage disposal repair.B
74

Reviews for your job

Customers hired Mr. Rooter Plumbing of Detroit for 8 kinds of job.

Mr. Rooter Plumbing of Detroit for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$545
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Shower repair”

Maddie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

May 28, 2026 - Bathroom is like new, thanks to Austin G's SUPERB service, again I am extremely satisfied 💜✌️ Fast and efficient service from Mike U (son too). I needed hot water tank service. I called on Monday morning, here within the hour, done within the next couple. User friendly explanation of problem too. Thanks for being available when needed.

Great priceDrain cleaningPlumbing pipe repairFaucet repair
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We just had SHANE M. Come out for an evaluation, on a lot of problems. He was courteous and professional. He took his time to show me and explain everything that needed to be done to fix the problems. He will be back on Tuesday for the job.

Paid $1,000+Great priceToilet repairDrain cleaningPlumbing leak detection
D14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I want to thank Tech Brad B. he's young but knowledgeable and respectful. He was my original tech that came out and gave me the diagnosis and quote and surely enough the 2nd time around nothing change. So, I truly appreciate a company who stays true to their words. I even got the warranty for future repairs which…

Paid $1,000+Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
Christine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hard working worker and very knowledgeable.

Paid $1,000+Reasonable pricePlumbing leak detectionShower repairService not listed
Nicholas11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Billy K. replaced our leaking shower diverter and was quick and courteous.

Paid $300–400Great priceShower repair
Patti7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jason A. is great! He explained why the shower wasn’t working and answered all my questions. Also, recommended a proactive update to prevent costly & time consuming repairs later. Thank you, Jason!

Paid $400–500Reasonable priceShower repair
Jill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Billy was great to work with, extremely knowledgeable! I would recommend him to anyone that needs help.

Reasonable priceShower repair
Marilynn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I HIGHLY recommend Mr. Rooter Plumbing. I had an issue with my shower, and without even requesting same day service, I had same day service. Everything was great - from the initial phone call, to the two men who serviced my shower issue. They could not have been more kind or thorough, and walked me through…

Not sureShower repair
Emma12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt uyek was extremely helpful, knowledgeable and quickly fixed the issues with our plumbing

Shower repairToilet repair+ Quality+ Professionalism
MartinLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service, on time, job ended up needing more work done but Billy K was able to get to the root of it and take care of everything, the job looks great I am so happy with the results. Thanks again Billy K. Highly Recommended.

Toilet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JessieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Our technician Zack was very informative and nice!

Plumbing leak repairPlumbing pipe repairShower repair+ Responsiveness+ Value
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had an amazing experience! They were fast and efficient. There staff was friends and even wore a mask and respected these current time. I would definitely recommend!!

Plumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Dennis5 years ago★★★★★

Rating only, no written review.

Shower repair+ Quality+ Professionalism

Price

$406+19% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 65%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning323$39–$295
Plumbing pipe repair116$248–$1.2k
Toilet repair102$166–$480
Sewer cleaning97$161–$493
Plumbing leak detection69$54–$520
Sewer repair63$239–$2.1k
Faucet repair38$148–$517
Plumbing leak repair37$216–$988

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