How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%75+10.6Replies to reviews 7%74+5.2Craft & service penalty93−0.7Momentum penalty99−0.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREMr. Rooter Plumbing of Detroit
Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,473 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Mr. Rooter Plumbing of Detroit for 8 kinds of job.
Mr. Rooter Plumbing of Detroit for toilet repair
Clear ✕All 102 Google reviews tagged “Toilet repair” · showing 80
Ronnie was very nice, professional and communicated well. He recognized the issue and fixed it quickly.
Fantastic job! Very professional.
They arrived sooner than I expected and were extremely efficient. 100% recommend.
Tommy was great - friendly thorough and fixed my toilet great!
The plumber was wonderful and kind . We would use Mr. Root again in the future.
Was easy to schedule a service call and had several days/times to choose from. From the pleasant personnel on the phone to the fix of the leaking toilet, my experience was super. Greg was my pro assigned, he was great to deal with, thoroughly diagnosed the issue and made the fix in no time. If possible, I would…
Excellent job on the the installation of hardware.
We just had SHANE M. Come out for an evaluation, on a lot of problems. He was courteous and professional. He took his time to show me and explain everything that needed to be done to fix the problems. He will be back on Tuesday for the job.
This is what you look for in a plumbing service: on time, professional, efficient, and reasonably priced. Highly recommended. Another great thing is that they always text you a photo of your tech so you can be certain that the person who shows up is the real deal. P.S. - Jimmy was great!
Tommy did a great job
Got things moving again. Very pleased.
I want to thank Tech Brad B. he's young but knowledgeable and respectful. He was my original tech that came out and gave me the diagnosis and quote and surely enough the 2nd time around nothing change. So, I truly appreciate a company who stays true to their words. I even got the warranty for future repairs which…
Our serviceman was Irland who was instantly pleasant, knowledgeable of my issues, efficient in service and held a compassionate demeanor given the circumstances of the repairs needed. Best of all it was affordable. THANKS IRLAND!!!
Bobby was great! He was kind, efficient, and fixed the issue quickly in an emergency. 5 stars:)
Tech was Awesome!
James B was professional and friendly, and fixed the issue quickly! Would definitely call again.
Plumber came same day. Very pricey though. Wanted to charge $750 to replace 2 toilet wax rings. Way too much money. May be a standard price for them, but not me. I will not be calling them for my future needs. I gave two stars because they came same day.
Bobby showed up on time. He was professional and explained what he was going to do to help me out with the replacement of the toilet. He went right to work and even cleaned up after himself. I look forward to seeing him again when I need more help with plumbing issues.
Good service
I called Mr. Rooter and got same-day service on a new toilet installation! Greg was very nice, professional, and efficient! He did a great job and I know it was done right!
Plumber was professional yet personable. Resolved both toilet problems with ease. Will ask for Jason if I ever need your services again.
Very nice service man. On time and fixed things quickly even though it was the day before Thanksgiving!
Tommy was super helpful! And very speedy! Thanks for the great service
Austin was very prompt and sweet. He fixed our issues and I would highly recommend him. Very fair pricing. I’m very pleased with the service we received. Thank you Austin! 😊
Excellent service with Jimmy T very cordial and knowledgeable.
Called on a Sunday they came out first thing Monday. Very reasonably cost. Ryan B communicated everything and professional.
Rayan B did a great job. He was very professional and nice.
Mr. Rooter did a great job. Very happy with the way they fixed my toilet!
Jason came out today to help us and he was fantastic. Very friendly, informative and professional. Thank you, Jason!
Fast ,friendly and show us everything step by step of what he did
I had an excellent experience with Mr. Rooter Plumbing. After being given the runaround by another company, Mr. Rooter was able to come out in less than an hour to repair my broken toilet. The technician was extremely professional, efficient, and provided top-quality service. I truly appreciated their quick response…
Fast service. Professional quality. Knowledgeable, courteous technician. Solved the problem. Would hire again.
I was SO pleased with my experience with Mr. Rooter Plumbing. I called Thursday evening, seeking help with a non-functioning toilet. I have two little ones and only one bathroom, so it was a pressing situation. We made an appointment for the following morning, which was their earliest availability. I got a call back…
The job was quickly diagnosed and an estimate was provided. The work was done at high-quality and professionalism. All price estimates were met. Satisfied customer!
Jason A. went well above and beyond to provide excellent service as well as detailed knowledge of the diagnosis. Technician was on time, friendly, and efficient is solving the issue as well as giving advice on preventing future maintenance.
I utilized the services of Mr Rooter multiple times. Each time, they were able to schedule me in with experts who resolved the situation in a short period of time. The plumbers were courteous, educated me on the issues, and provided upfront and clear costs. I didn’t have to tell them to cover their shoes before…
Mr.Rooter was quick & professional.. even sent a photo of the plumber that would be working on my home prior to his arrival..& because it was raining he wore shoe booties while working.. I will be a loyal customer for sure.
Had a hot water tank replaced, a toilet repaired a leaky faucet today. Austin G was amazing, fast, polite, and a great ambassador for your company. It's such a rare thing these days to find service people who like their job, and are pleasant.
The guy that you sent out his name was a Jason very very nice young man. I was very satisfied with The service that he provided.
Things were slow to drain in one area of the house. Some sort of sludge was found, removed and it’s now repaired.
Tommy clearly explained the cause and prevention steps. Very knowledgeable and thorough
I have had two experiences with Mr rooter, one good one and one horrendous one. in the good one I had a leaky washing machine hook up, they saw the problem and fixed it and what I thought was a reasonable price, then a year later I have another problem and I figure well, I needed them once and they responded quickly…
I had Matthew come out and he did a very good job and I'm very pleased very nice and very helpful I've had a problem with this for quite some time he's the only one that could figure it all out great experience and wouldn't think twice of calling him again and he gave me a warranty on it too for 30 days so I'm very…
Very satisfied with Shane from Mr Rooter. He is excellent at his craft. He has done several jobs for ne and will be using him again in the future shortly for my backup sump pump replacement. Cost is reasonable also.
Matt was extremely professional did an amazing job and took all of our problems that had to do with backing up. Thank you so much, greatly appreciate it.
Ronny W was top notch, explained everything up front and was friendly, quick and cleaned things up.
My technician was Matt U and he was awesome. He came over and fixed the issue within minutes. Very informative, professional, and a pleasure to work with. Highly recommend using him
Mike and Corey were very knowledgeable and gave me information for later use...
Very experienced and share so much detail about the problem and got my problem taking care of I would definitely recommend Mr rooter plumbing to my friend's relative and neighbors I am a happy customer and I don't usually do reviews but this one I couldn't refuse again thank you Mr rooter.
Anthony very personable, listened and explained everything very well.
Mike D was awesome , quick, honest and friendly
James was friendly and handled the repair quickly.
Matt was amazing and I highly recommend him to anyone very transparent and got the job done! Funny guy and great personality I definitely would want This guy every time!
Jason was very knowledgeable cleared out line between toilet flange and main , so far so good.
James was extremely professional and easy to work with. We couldn’t have asked for better service. He did an excellent job and it was a very involved plumbing project. We are very happy with the results of his hard work.
Very nice young man Robert. Gave me good advise to my situation. Thank u for your wonderful service.
Good job, price can always be better
Quick and fixed the problem for a decent price.
Nick C came out on holiday and he was like an Angel for us as we were stumped. He was professional educational patient and very personable. He cut down drywall and he left the area spotless. He taught my husband and I how to monitor the drains for hair etc. We will use Nick again for services. He was on time and…
Jeremy (371) did a great job. I would call him again!
Very professional, quick response, pleasure to deal with. Just a bit expensive.
I was happy to receive same day service, on time and efficient.
After calling 10+ plumbing companies for a clogged toilet/drain repair, I finally called Mr. Rooter plumbing. They answered the phone and scheduled me in for next day repair even though it was a weekend. Jeremy came out and fixed the issues right away. He was very helpful, efficient, and professional. Thank you so…
Fantastic work by George! He performed several services for us all all were handled with excellence!
Matt uyek was extremely helpful, knowledgeable and quickly fixed the issues with our plumbing
I couldn't figure out how to get call-back thru the web site, once I called and talked to the dispatcher, within 30 minutes they called back with an almost immediate appointment time. Once the plumber arrived, he corrected the clogged toilet and insufferably slow sink in well under an hour. Coincidentally, a…
Isaiah was the most professional and diligent plumber I have ever had! He was not afraid of the hard work, he saw the problem that others before him ran from, and didn't rest until he solved it! I am so grateful that this company has employees that are still committed to their craft and customers. Thank you Isaiah!!!
Isaiah was awesome. Very knowledgeable, polite and professional.
Their website claims upfront pricing, this is untrue. The technician could not fix or tell me a thing about my plumbing, and didn't even suggest using a camera to find the issue. Not knowledgeable. Also billed for things that were not even done. The tech showed up with what seemed to be a girlfriend in the van and…
Very professional and made it clear what it could be along with price Was done in a about 2 mins .
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 323 | $39–$295 |
| Plumbing pipe repair | 116 | $248–$1.2k |
| Toilet repair | 102 | $166–$480 |
| Sewer cleaning | 97 | $161–$493 |
| Plumbing leak detection | 69 | $54–$520 |
| Sewer repair | 63 | $239–$2.1k |
| Faucet repair | 38 | $148–$517 |
| Plumbing leak repair | 37 | $216–$988 |
