Experts Reviews · Company report
Mr. Rooter Plumbing of Detroit logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%75+10.6Replies to reviews 7%74+5.2Craft & service penalty93−0.7Momentum penalty99−0.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Mr. Rooter Plumbing of Detroit

Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,473 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Detroit is better than 81% of garbage disposal repair.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Detroit is better than 93% of garbage disposal repair.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 75% of garbage disposal repair.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Detroit is better than 99% of garbage disposal repair.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Detroit is better than 74% of garbage disposal repair.B
74

Reviews for your job

Customers hired Mr. Rooter Plumbing of Detroit for 8 kinds of job.

Mr. Rooter Plumbing of Detroit for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.82%

All 23 Google reviews tagged “Water heater installation” · showing 20

AngelaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James and Ryan were very professional and very courteous. Explained the payment plan if we needed it with no hesitation. Will definitely use Mr. Rooter again. We have some plumbing we need to redo in a couple years and they will be our go to for it.

Paid $1,000+Reasonable priceWater heater installation
Randall2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

James and Ryan were very helpful and professional. Got what I needed and a timely manner

Paid $1,000+Reasonable priceWater heater installation
Chieko3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

They are extremely helpful and professional.

Paid $200–300Great priceWater heater installationService not listed
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We've been very happy with Mr.Rooter twice now. First time was with Anthony last year who worked on our sewer line replacement, and this year Austin who replaced our water heater. Both times they were professional, upfront and efficient.

Water heater installationSewer cleaningSewer repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Called a couple of other companies and was told that they don't provide any of the services that I need. I made another call to Mr rooter got the job done and done Wright by professional installers.

Paid $1,000+Reasonable priceWater heater installation
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fast expert service. I was very impressed with all the staff. Their service was above and beyond my expectations. Would recommend Mr Rooter to everyone.

Paid $1,000+Great priceWater heater installationSump pump repair
Ikechukwu7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mike U was great. Explained everything and was very transparent about what water heater to pick.

Paid $1,000+Reasonable priceWater heater installation
BEVERLY6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Friendly, on time, worked fast.

Paid $200–300Reasonable priceWater heater installationSewer cleaning
Alicia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Extremely impressed by the great service I received! Called and they were out to my house within an hour. I had an appointment later that day so Greg came back after to finish the job, which was extremely accommodating. Had a whole new hot water tank installed within 2 hours. I'll definitely be using their services in the future.

Paid $1,000+Not sureWater heater installation
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a hot water tank replaced, a toilet repaired a leaky faucet today. Austin G was amazing, fast, polite, and a great ambassador for your company. It's such a rare thing these days to find service people who like their job, and are pleasant.

Paid $1,000+Reasonable priceToilet repairWater heater installationFaucet repair
Dee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr. Rooter sent Mike D. out and he was awesome at keeping me informed, and he did a great job replacing my hot water tank. Friendly, knowledgeable, and fast. If you use Mr. Rooter, definitely ask for this guy.

Not sureWater heater installation
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job. If I need anything else I will call you back for any repairs.

Water heater installation
william2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work

Reasonable priceWater heater installation
hailey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service. Well worth the extra $$ to have a reliable contractor tackle plumbing headaches. We have not had good experiences with plumbers in the past (felt like they were trying to take advantage or just unresponsive in emergency situations), so it was refreshing to have a company that made the process as…

OverpricedWater heater installationPlumbing pipe repairWater heater repair
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came diagnosed my issue , needed replacement to replace my tankless water heater , came back and replaced it quickly & professionally.

Water heater installation+ Professionalism
JP3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Keith and Scotty both did a super job in restoring our basement plumbing after the flood of June 25-26, 2021. New water heater and new laundry tub with new faucet are working great!

Faucet installationWater heater installationPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Nancie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were desperate because our hot water heater had completely broken and it too me 3 weeks to have the money to replace it. I called Mr Rooter on Tuesday and Brandon came on Wednesday morning. Gave me an estimate and came back Friday in the morning and put new pipes in and a new hot water heater. Very…

Water heater installationPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I talked to a couple of ladies on the phone and both were super polite and friendly. Steve, our technician, was awesome. Definitely will use this company in the future.

Water heater installationWater heater repairService not listed+ Responsiveness+ Punctuality+ Quality
Brian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ronnie our technician was OUTSTANDING!!!!!.. YOUR COMPANY CSME TO THE RESCUE WHEN OTHERS WOULD NOT.........thank you so much

Water heater installation+ Responsiveness+ Punctuality+ Quality
Mary5 months ago★★★

Rating only, no written review.

Paid $1,000+OverpricedWater heater installation

Show more water heater installation reviews (3 more) →

Price

$406+19% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 65%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning323$39–$295
Plumbing pipe repair116$248–$1.2k
Toilet repair102$166–$480
Sewer cleaning97$161–$493
Plumbing leak detection69$54–$520
Sewer repair63$239–$2.1k
Faucet repair38$148–$517
Plumbing leak repair37$216–$988

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