Experts Reviews · Company report
Mr. Rooter Plumbing of Erie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%61+8.6Replies to reviews 7%69+4.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Mr. Rooter Plumbing of Erie

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 387 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Erie is better than 84% of sink installation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 79% of sink installation services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 61% of sink installation services.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 69% of sink installation services.B
69

Reviews for your job

Customers hired Mr. Rooter Plumbing of Erie for 8 kinds of job.

Mr. Rooter Plumbing of Erie for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 45 Google reviews tagged “Drain cleaning” · showing 20

alejandroLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott Ferguson when he show up on my door. I was super happy. He was in knowledgeable, respectful, smart, hard-working, person, honest, he explained everything what details and he was 100% guarantee that he could get the job done. And I was so happy when everything Was Back to Normal. super super Happy Scott, Thank…

Reasonable priceDrain cleaningShower repair
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Huge thanks to Brandon and Mr Rooter. Had water not coming to my shower and a slow tub drain. Brandon was able to diagnose and fix everything quickly! Price was very reasonable. Great professional work! Definitely recommend!! Also got my water pressure and quality tested. Will be calling them again with any other issues!

Customer photo from Carrie's review
Paid $400–600Reasonable priceDrain cleaningFaucet installationShower repair
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had called many places. No one answered just voice message. I called Mr. Rooter. They picked up on the first call at 6:30 in the morning. Had Jason Ludwig out here within an hour and 15 minutes. The guy did an amazing job. Very professional. Super nice. Would highly recommend this company.

Customer photo from Jeremy's review
Paid $600–800Great priceDrain cleaning
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Did a good job. He was very professional. Arrived on time. Very knowledgeable.

Paid $500–600OverpricedToilet repairDrain cleaning
Russell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brandon did a great job. He explained the whole process Clearly and went above and beyond with the repair

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repair
john6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This place was just great. Travis got here about an hour after I called, and this was in a period of wretched weather that had to be working plumbers half to death when other perfectly professional plumbers were scheduling out a week ahead. Travis was friendly, knowledgeable, and found the problem quickly; something…

Paid $300–400Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
TiffanyLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon was amazing. He was very kind. Explained everything well and gave us many options to choose from. Would definitely recommend him. 👌

Paid $1,000+Reasonable priceDrain cleaning
Connie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Was quick to come out. He explained all options and was able to fix the problem quickly, even on a Sunday afternoon. Thank you!!

Paid $300–400Reasonable priceDrain cleaningSewer cleaning
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a clogged kitchen drain that we couldn’t unclog with our standard snake. Travis came on a Sunday and did exactly what was needed. He was professional, explained everything, gave us tips for preventative maintenance and took time to clean up the best he could. Would recommend and happy for Travis to do work for us again.

Paid $300–400Reasonable priceDrain cleaning
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Travis B did a great job. He was prompt arriving, professional, knowledgeable and friendly. Highly recommended!

Drain cleaning
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon was transparent, efficient, and thorough in his service and explanations.

Paid $300–400Reasonable priceDrain cleaning
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon was very professional, helpful and informative. The price was reasonable for the job that was done.

Drain cleaningSewer repair
KevinLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had a great experience with Mr. Rooter Plumbing today. Brandon H. came out right away and took care of our main sewer line issue quickly. He was incredibly professional, polite, and clearly very knowledgeable about his craft. It’s a relief to have everything flowing again—highly recommend asking for Brandon!

Paid $300–400Reasonable priceDrain cleaning
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is the best plumbing company I have ever used. Fast, efficient service. Definitely Reasonably priced. Brandon Higley was super nice, clean, polite and honest about the services and pricing before doing anything. I appreciate how much he explained and advised. He could not complete the service as it was a sewer…

Paid $300–400Great priceDrain cleaningSewer cleaning
Denis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon was great, very knowledgeable!! Got the job done and found a different issue we had now clue we had!!

Paid $200–300Reasonable priceDrain cleaning
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very fast and professional! Highly recommend for clogged drains and emergencies.

Paid $200–300Great priceDrain cleaning
Wesley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very quick and prompt service. Very polite and informative of what exactly he was doing, explained pricing upfront depending upon which way it could possibly go. Would call next time again for our business for sure!

Paid $200–300Reasonable priceToilet repairDrain cleaning
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Travis Brenot is amazing, did great work and very honest definitely recommend him to everyone and anyone.

Reasonable priceDrain cleaning
JimLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great Service, reasonable prices, very satisfied with service! Brandon was wonderful! Explained everything he was doing.Came right away & provided service requested quickly getting us back in business. Highly recommend this company for all your plumbing needs.

Paid $200–300Reasonable priceDrain cleaningPlumbing pipe repair
Joan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brandon did a wonderful job and was very professional. He provided good advice and estimates for improvements. We will have him back again !

Paid $300–400Reasonable priceDrain cleaning

Show more drain cleaning reviews (25 more) →

Price

$417+18% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 63%Overpriced 9%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning45$148–$353
Plumbing pipe repair30$227–$880
Sewer cleaning23$209–$352
Toilet repair21$209–$383
Sewer repair15$337–$2.1k
Plumbing leak repair14$73–$324
Plumbing leak detection13$114–$308
Water heater installation9$1.3k–$2.1k

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