Experts Reviews · Company report
Mr. Rooter Plumbing of Erie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%61+8.6Replies to reviews 7%69+4.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Mr. Rooter Plumbing of Erie

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 387 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Erie is better than 84% of sink installation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 79% of sink installation services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 61% of sink installation services.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 69% of sink installation services.B
69

Reviews for your job

Customers hired Mr. Rooter Plumbing of Erie for 8 kinds of job.

Mr. Rooter Plumbing of Erie for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 45 Google reviews tagged “Drain cleaning”

alejandroLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott Ferguson when he show up on my door. I was super happy. He was in knowledgeable, respectful, smart, hard-working, person, honest, he explained everything what details and he was 100% guarantee that he could get the job done. And I was so happy when everything Was Back to Normal. super super Happy Scott, Thank…

Reasonable priceDrain cleaningShower repair
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Huge thanks to Brandon and Mr Rooter. Had water not coming to my shower and a slow tub drain. Brandon was able to diagnose and fix everything quickly! Price was very reasonable. Great professional work! Definitely recommend!! Also got my water pressure and quality tested. Will be calling them again with any other issues!

Customer photo from Carrie's review
Paid $400–600Reasonable priceDrain cleaningFaucet installationShower repair
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had called many places. No one answered just voice message. I called Mr. Rooter. They picked up on the first call at 6:30 in the morning. Had Jason Ludwig out here within an hour and 15 minutes. The guy did an amazing job. Very professional. Super nice. Would highly recommend this company.

Customer photo from Jeremy's review
Paid $600–800Great priceDrain cleaning
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Did a good job. He was very professional. Arrived on time. Very knowledgeable.

Paid $500–600OverpricedToilet repairDrain cleaning
Russell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brandon did a great job. He explained the whole process Clearly and went above and beyond with the repair

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repair
john6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This place was just great. Travis got here about an hour after I called, and this was in a period of wretched weather that had to be working plumbers half to death when other perfectly professional plumbers were scheduling out a week ahead. Travis was friendly, knowledgeable, and found the problem quickly; something…

Paid $300–400Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
TiffanyLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon was amazing. He was very kind. Explained everything well and gave us many options to choose from. Would definitely recommend him. 👌

Paid $1,000+Reasonable priceDrain cleaning
Connie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Was quick to come out. He explained all options and was able to fix the problem quickly, even on a Sunday afternoon. Thank you!!

Paid $300–400Reasonable priceDrain cleaningSewer cleaning
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a clogged kitchen drain that we couldn’t unclog with our standard snake. Travis came on a Sunday and did exactly what was needed. He was professional, explained everything, gave us tips for preventative maintenance and took time to clean up the best he could. Would recommend and happy for Travis to do work for us again.

Paid $300–400Reasonable priceDrain cleaning
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Travis B did a great job. He was prompt arriving, professional, knowledgeable and friendly. Highly recommended!

Drain cleaning
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon was transparent, efficient, and thorough in his service and explanations.

Paid $300–400Reasonable priceDrain cleaning
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon was very professional, helpful and informative. The price was reasonable for the job that was done.

Drain cleaningSewer repair
KevinLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had a great experience with Mr. Rooter Plumbing today. Brandon H. came out right away and took care of our main sewer line issue quickly. He was incredibly professional, polite, and clearly very knowledgeable about his craft. It’s a relief to have everything flowing again—highly recommend asking for Brandon!

Paid $300–400Reasonable priceDrain cleaning
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is the best plumbing company I have ever used. Fast, efficient service. Definitely Reasonably priced. Brandon Higley was super nice, clean, polite and honest about the services and pricing before doing anything. I appreciate how much he explained and advised. He could not complete the service as it was a sewer…

Paid $300–400Great priceDrain cleaningSewer cleaning
Denis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon was great, very knowledgeable!! Got the job done and found a different issue we had now clue we had!!

Paid $200–300Reasonable priceDrain cleaning
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very fast and professional! Highly recommend for clogged drains and emergencies.

Paid $200–300Great priceDrain cleaning
Wesley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very quick and prompt service. Very polite and informative of what exactly he was doing, explained pricing upfront depending upon which way it could possibly go. Would call next time again for our business for sure!

Paid $200–300Reasonable priceToilet repairDrain cleaning
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Travis Brenot is amazing, did great work and very honest definitely recommend him to everyone and anyone.

Reasonable priceDrain cleaning
JimLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great Service, reasonable prices, very satisfied with service! Brandon was wonderful! Explained everything he was doing.Came right away & provided service requested quickly getting us back in business. Highly recommend this company for all your plumbing needs.

Paid $200–300Reasonable priceDrain cleaningPlumbing pipe repair
Joan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brandon did a wonderful job and was very professional. He provided good advice and estimates for improvements. We will have him back again !

Paid $300–400Reasonable priceDrain cleaning
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Travis did a great job fixing our plumbing problem! It was not an easy job, but he persevered and figured out what to do!

Paid $600–700Reasonable priceDrain cleaningPlumbing pipe repair
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Both Travis and Brandon are amazing. They let me hang around and ask questions and explain all options to me. We had complete sewage failure and back up and they have guided me through this and have done everything they can to help my family the DAY OF AND NEXT DAY. Good people. Good results. Highly recommend this company!

Paid $1,000+Reasonable priceDrain cleaningSewer cleaning
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Travis was on the ball, knowledgeable, and friendly.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairDrain cleaning+ Professionalism
Rup2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you are looking for plumber in erie area contact Travis Breton, he is the man. Well experienced and does amazing job. Thank you brother

Paid $200–300Great priceDrain cleaningSewer cleaning
Katt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brandon Higley was fantastic! He definitely made me a Mr. Rooter return customer as long as he is there! Highly recommend him and Mr Rooter. Edit: mr. rooter had to come back to my house a couple days after the first visit, forgot to request the plumber that came out the first time, we got Gabe Vasquez and his…

Drain cleaning
William11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a major problem with our kitchen sink and the drains leading from it. Ryan Ott arrived within an hour. He replaced all the pipes and fittings from the sink to the main drain in our basement. Many of the old pipes had to be cut off. Ryan was interested in doing all that needed to be done at the best price.…

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Travis did a wonderful job! He is friendly and very professional! Give this guy a raise!

Drain cleaning
Tyler7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had called Mr. Rooter for a service on scoping out a drain that I had backing up. Brandon was dispatched and showed up promptly and was very easy to work with and was very understanding. Brandon answered all my questions I had and had a solution for every one of them. Brandon is a great asset to the company and is very knowledgeable.

Paid $300–400Reasonable priceDrain cleaningSewer cleaning
Troy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon higley did amazing getting us taken care of within hour or less!

Great priceDrain cleaning
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service.

Paid $800–900Reasonable priceDrain cleaning
TeresaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm so glad I chose Mr. Rooter for my drain clog. Brandon H. was excellent. He explained what he was doing, was respectful of my home, and was very thorough. I can't say enough good things about him. You can tell he takes pride in his work. He spoke highly of his company, too, which was refreshing to hear.

Paid $200–300Reasonable priceDrain cleaning
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, honest and thoughtful.

Paid $300–400Reasonable priceDrain cleaning
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Travis was great! He was able to come and fix my plumbing issue the same day. Very friendly and knowledgeable.

Paid $200–300Reasonable priceDrain cleaning
GLENNLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Had water not draining in kitchen sinks.

Paid $200–300OverpricedDrain cleaning
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Last night the American Legion had a plumbing emergency we called Mr. Rooter, and they had a plumber there within the hour. Travis Brenot was amazing at not just fixing our plumbing problem but showing us what had gone wrong with our system. I would absolutely recommend them for your personal and commercial needs.…

Paid $200–300Great priceToilet repairDrain cleaning
charles10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon Higley is professional and proficient. He answered all my questions and went above and beyond to ensure I was satisfied. Great job Brandon! Mr Rooter - promote that man!

OverpricedDrain cleaning
Vinny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Travis did a great job. The service was quick and efficient.

Reasonable priceDrain cleaning
JUDITH2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Travis did an excellent job of analyzing our drain problems and then fixing them. He was courteous and professional

Reasonable priceDrain cleaning
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was a stand up guy who did a thorough job.

Reasonable priceDrain cleaning
Cory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was a complete professional. Highly recommend his workmanship. Great customer service skills with great personality. Found my Plummer for my household !!!

Reasonable priceDrain cleaning
Zac5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called multiple plumbers in the area today for a sewage backup that put 6in of water in our basement. When we called, they had Travis who thankfully was in the area come to our property. When he arrived he got right to work and helped us unclog the drain and scope out any and all problems. Thank you Travis for…

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Carl16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Mr. Rooter when I discovered a sewer backup in my basement. I got a call back in minutes and a technician named Travis was at my home within an hour. Travis was courteous, professional and knowledgeable. He reviewed his company's policies and procedures and carried through as promised. The work was…

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Christina13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Travis came out to work on our plumbing and was on time and very professional. Highly recommended

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Marissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve was very professional. He came in and was able to get the job done fast and efficiently. He was very personable and knowledgeable. Could not say enough good things about him or his service.

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Krista3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently had a drain cleaning done by them and we were very pleased with everything! The technician was very helpful and friendly! The job was thorough and done in a timely manner!

Drain cleaning+ Punctuality+ Quality+ Professionalism

Price

$417+18% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 63%Overpriced 9%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning45$148–$353
Plumbing pipe repair30$227–$880
Sewer cleaning23$209–$352
Toilet repair21$209–$383
Sewer repair15$337–$2.1k
Plumbing leak repair14$73–$324
Plumbing leak detection13$114–$308
Water heater installation9$1.3k–$2.1k

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