Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
Mr. Rooter Plumbing of Erie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%61+8.6Replies to reviews 7%69+4.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Mr. Rooter Plumbing of Erie

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 387 Google reviews

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Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Erie is better than 84% of sink installation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 79% of sink installation services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 61% of sink installation services.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 69% of sink installation services.B
69

Reviews for your job

Customers hired Mr. Rooter Plumbing of Erie for 8 kinds of job.

Mr. Rooter Plumbing of Erie for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Outdoor plumbing system repair”

Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Well pump and bladder tank replacement. Fast friendly service that was done well. Will be calling them with any future plumbing needs.

Paid $2,000+Reasonable priceOutdoor plumbing system repair
Lawrence4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brandon came to my home within an hour of my call to assess my drain back up in my garage after yesterday's storm. He showed me a video of the roots in my drain pipe which were responsible for my problems. He gave me several estimates for me to decide what course of action to take. He also informed me my water…

Paid $1,400–1,600Reasonable priceOutdoor plumbing system repair
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Travis, Brandon, and Ryan have all done work for me on separate occasions. Travis cleared a line that has caused significant flooding at my former home. He arrived quickly, even though it was after business hours, and was thorough, kind, and very knowledgeable. At the same house, Brandon replaced an exterior…

Reasonable priceWater heater installationPlumbing pipe repairSewer cleaning
Juliann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon helped us so much! He spent time researching our problem, then went above and beyond what we could have expected! We will DEFINITELY work with Mr Rooter again for any and all plumbing needs in the future! Seriously, their service is amazing!

Great priceOutdoor plumbing system repairService not listed
Jan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So far he has been great at explaining everything about what needs done. He is very respectful to me as well

Reasonable priceOutdoor plumbing system repair
Allen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon Higley our assigned plumber did an outstanding job for us. He was polite, easy to talk with, showed up on time, explained everything that needed to be done in detail, did all work as presented and went the extra mile to help fix our problem. Without a doubt I would recommend him for all of your plumbing…

Reasonable priceOutdoor plumbing system repair

Price

$417+18% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 63%Overpriced 9%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning45$148–$353
Plumbing pipe repair30$227–$880
Sewer cleaning23$209–$352
Toilet repair21$209–$383
Sewer repair15$337–$2.1k
Plumbing leak repair14$73–$324
Plumbing leak detection13$114–$308
Water heater installation9$1.3k–$2.1k

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