Experts Reviews · Company report
Mr. Rooter Plumbing of Erie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%61+8.6Replies to reviews 7%69+4.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Mr. Rooter Plumbing of Erie

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 387 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Erie is better than 84% of sink installation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 79% of sink installation services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 61% of sink installation services.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 69% of sink installation services.B
69

Reviews for your job

Customers hired Mr. Rooter Plumbing of Erie for 8 kinds of job.

Mr. Rooter Plumbing of Erie for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$880
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Plumbing pipe repair” · showing 20

joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brandon was nice and respectful and explained things in a way that was easily understood and left no mess. 10/10 service

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brandon and Jason from Mr. Rooter really great guys, very informative, easy to get along with and very good experience. Will definitely be calling them again when needed.

Paid $1,000+Reasonable pricePlumbing pipe repair
JamesLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had an emergency plumbing issue where the house water shut-off was not working and we had a water leak. Mr. Rooter had someone out within 1-hour. Branden did a professional job of working with the city to get the valve replaced. I thought the price was very fair. We had more issues with old PVC pipe. Branden…

Paid $1,000+Reasonable pricePlumbing pipe repairWater tank repairFaucet installation
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service from Brandon! Looked over the job thoroughly and explained all of the options before we moved forward with the job. He fixed the shower leak quickly and efficiently, and very personable! Will definitely be calling again for future projects!

Paid $800–900Reasonable pricePlumbing pipe repair
Russell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brandon did a great job. He explained the whole process Clearly and went above and beyond with the repair

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repair
Sheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have a clog in our bathroom sink that we cannot seem to get unclogged. However we are also thinking of doing a bathroom remodel and because of our problem with the plumbing we know that that needs done first and foremost. Brandon explained how he could fix the plumbing and or just unclog the drain but the…

Paid $1,000+Not surePlumbing pipe repair
john6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This place was just great. Travis got here about an hour after I called, and this was in a period of wretched weather that had to be working plumbers half to death when other perfectly professional plumbers were scheduling out a week ahead. Travis was friendly, knowledgeable, and found the problem quickly; something…

Paid $300–400Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were very helpful an communicated very well even though they had to reschedule.

Paid $400–500Reasonable pricePlumbing pipe repair
Breanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very satisfied with my service from Brandon. He was quick, explained everything well, and did a great job fixing our plumbing issues. Would highly recommend their service!

Reasonable pricePlumbing pipe repairFaucet repairSewer repair
robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Super friendly and efficient. Explained everything well and thorough

Paid $1,000+Reasonable pricePlumbing pipe repair
Chro1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very nice guys they both did awesome work recommend them to family and friends there names are Travis Brent and Brandon Higley thanks alot.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon was great working with us around work schedules to get work done quickly and efficiently. Explained everything step by step.

Paid $1,000+Great pricePlumbing pipe repairWater tank repairWater heater repair
JimLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great Service, reasonable prices, very satisfied with service! Brandon was wonderful! Explained everything he was doing.Came right away & provided service requested quickly getting us back in business. Highly recommend this company for all your plumbing needs.

Paid $200–300Reasonable priceDrain cleaningPlumbing pipe repair
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Travis did a great job fixing our plumbing problem! It was not an easy job, but he persevered and figured out what to do!

Paid $600–700Reasonable priceDrain cleaningPlumbing pipe repair
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Travis was on the ball, knowledgeable, and friendly.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairDrain cleaning+ Professionalism
jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan Ott did the repairs I needed in a timely manner and did the job well.

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repair
William11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a major problem with our kitchen sink and the drains leading from it. Ryan Ott arrived within an hour. He replaced all the pipes and fittings from the sink to the main drain in our basement. Many of the old pipes had to be cut off. Ryan was interested in doing all that needed to be done at the best price.…

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was a hard one for me to have to call and get things completed as you know it can be costly with plumbing issues. Ryan Ott, the technician, was absolutely, friendly, clean, professional, quick to diagnose and fix the issues. He went above and beyond to make sure it was fixed right the first time. He cleaned up…

Paid $300–400Reasonable pricePlumbing pipe repairService not listed
Brevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had an issue and they had a guy here 30 minutes after I called. Brandon was super professional and helpful. Identified the source of the leak and got it done quick. Highly recommend these guys.

Plumbing pipe repair
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Travis, Brandon, and Ryan have all done work for me on separate occasions. Travis cleared a line that has caused significant flooding at my former home. He arrived quickly, even though it was after business hours, and was thorough, kind, and very knowledgeable. At the same house, Brandon replaced an exterior…

Reasonable priceWater heater installationPlumbing pipe repairSewer cleaning

Show more plumbing pipe repair reviews (10 more) →

Price

$417+18% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 63%Overpriced 9%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning45$148–$353
Plumbing pipe repair30$227–$880
Sewer cleaning23$209–$352
Toilet repair21$209–$383
Sewer repair15$337–$2.1k
Plumbing leak repair14$73–$324
Plumbing leak detection13$114–$308
Water heater installation9$1.3k–$2.1k

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