Experts Reviews · Company report
Mr. Rooter Plumbing of Erie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%61+8.6Replies to reviews 7%69+4.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Mr. Rooter Plumbing of Erie

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 387 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Erie is better than 84% of sink installation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 79% of sink installation services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 61% of sink installation services.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 69% of sink installation services.B
69

Reviews for your job

Customers hired Mr. Rooter Plumbing of Erie for 8 kinds of job.

Mr. Rooter Plumbing of Erie for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$352
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.81%

All 23 Google reviews tagged “Sewer cleaning”

Holly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Travis was so knowledgeable and patient with us. He answered all of our questions. Explained everything to us in plain English so we understood what was going on and what we needed to do. Highly recommend!!!!!

Paid $800–1,000Reasonable priceSewer cleaningSewer repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brandon and Jason did a great job taking care of the sewer back up in my basement. The problem was in the sewer main. They notified the township before it became whole neighborhood problem. The North East township repaired the issue and afterwards they even contacted Brandon and Jason to thank them. Great work guys.…

Paid $1,000+Reasonable priceSewer cleaningSewer repair
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I am pleased with the work and the results. Travis did a good job explaining the costs and doing the work involved in cleaning the sewer line. But my wife and I feel that the charges for about a half hour of work were way too high.

Paid $300–400OverpricedSewer cleaning
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Travis, was informative, knowledgeable and clean.

Paid $200–300Reasonable priceSewer cleaning
Connie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Was quick to come out. He explained all options and was able to fix the problem quickly, even on a Sunday afternoon. Thank you!!

Paid $300–400Reasonable priceDrain cleaningSewer cleaning
Raymond1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Called for a sewer backup emergency late at night on the weekend and Rooter Plumbing responded within the hour to snake the blockage clear. They came back the next morning to visually inspect the underground sewer line with a camera to ensure the line was completely clear. I would highly recommend them for their…

Sewer cleaning
MarkLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Travis did a great job.

Paid $300–400Reasonable priceSewer cleaning
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is the best plumbing company I have ever used. Fast, efficient service. Definitely Reasonably priced. Brandon Higley was super nice, clean, polite and honest about the services and pricing before doing anything. I appreciate how much he explained and advised. He could not complete the service as it was a sewer…

Paid $300–400Great priceDrain cleaningSewer cleaning
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brandon was quick and great!

Paid $300–400Sewer cleaning
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Both Travis and Brandon are amazing. They let me hang around and ask questions and explain all options to me. We had complete sewage failure and back up and they have guided me through this and have done everything they can to help my family the DAY OF AND NEXT DAY. Good people. Good results. Highly recommend this company!

Paid $1,000+Reasonable priceDrain cleaningSewer cleaning
Rup2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you are looking for plumber in erie area contact Travis Breton, he is the man. Well experienced and does amazing job. Thank you brother

Paid $200–300Great priceDrain cleaningSewer cleaning
Tyler7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had called Mr. Rooter for a service on scoping out a drain that I had backing up. Brandon was dispatched and showed up promptly and was very easy to work with and was very understanding. Brandon answered all my questions I had and had a solution for every one of them. Brandon is a great asset to the company and is very knowledgeable.

Paid $300–400Reasonable priceDrain cleaningSewer cleaning
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Travis, Brandon, and Ryan have all done work for me on separate occasions. Travis cleared a line that has caused significant flooding at my former home. He arrived quickly, even though it was after business hours, and was thorough, kind, and very knowledgeable. At the same house, Brandon replaced an exterior…

Reasonable priceWater heater installationPlumbing pipe repairSewer cleaning
Shelley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr Rooter staff did a great job! I've never seen harder workers! These are the guys, John C. Johnny, Travis, JP, Chase, Trent. Brandon, hard working dedicated professionals. Highly recommend Mr. Rooter!!

Paid $1,000+Reasonable priceSewer cleaningSewer repair
Karalee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan was fantastic. We had a sewer drain clog and he made sure he was thorough looking for the problem. He explained as he worked and was fast and efficient. We would definitely use your company again. Thank you, Ryan! Thank you, Mr. Rooter Plumbing of Erie!

Paid $300–400Reasonable priceSewer cleaning
daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan was awesome! He showed me what was going on and got the job done in less than 2 hours

Paid $300–400Reasonable priceSewer cleaning
Barbette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Both Brandon and Brandon were professional, courteous, respectful, knowledgeable and achieved all we wanted. We are most appreciative to them both.

Not sureSewer cleaningSewer repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dan showed up quickly, especially consideringit eas the weekend. He was helpful explaining the problem and solved it fast, but was still thorough. Thanks!

Sewer repairSewer cleaning+ Quality
LeeAnn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt and reliable service, even on the holiday. We are very satisfied with the services provided as well as the timeliness.

Sewer cleaning
Zac5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called multiple plumbers in the area today for a sewage backup that put 6in of water in our basement. When we called, they had Travis who thankfully was in the area come to our property. When he arrived he got right to work and helped us unclog the drain and scope out any and all problems. Thank you Travis for…

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Carl16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Mr. Rooter when I discovered a sewer backup in my basement. I got a call back in minutes and a technician named Travis was at my home within an hour. Travis was courteous, professional and knowledgeable. He reviewed his company's policies and procedures and carried through as promised. The work was…

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Nydia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $300–400OverpricedSewer cleaning
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

OverpricedWater heater installationSewer cleaning

Price

$417+18% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 63%Overpriced 9%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning45$148–$353
Plumbing pipe repair30$227–$880
Sewer cleaning23$209–$352
Toilet repair21$209–$383
Sewer repair15$337–$2.1k
Plumbing leak repair14$73–$324
Plumbing leak detection13$114–$308
Water heater installation9$1.3k–$2.1k

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