Experts Reviews · Company report
Mr. Rooter Plumbing of Erie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%61+8.6Replies to reviews 7%69+4.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Mr. Rooter Plumbing of Erie

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 387 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Erie is better than 84% of sink installation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 79% of sink installation services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 61% of sink installation services.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Erie is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Erie is better than 69% of sink installation services.B
69

Reviews for your job

Customers hired Mr. Rooter Plumbing of Erie for 8 kinds of job.

Mr. Rooter Plumbing of Erie for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$337–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.78%

All 15 Google reviews tagged “Sewer repair”

Holly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Travis was so knowledgeable and patient with us. He answered all of our questions. Explained everything to us in plain English so we understood what was going on and what we needed to do. Highly recommend!!!!!

Paid $800–1,000Reasonable priceSewer cleaningSewer repair
JasmineLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

Fall of 2025 I woke up to a flooded out basement. Had these guys out and I was told it was tree roots that caused a clog/break in the sewer line. Did the emergency repair, cost me almost $8,000 as a new home owner. They had to dig up my yard in the front of my house. Fast forward to spring 2026 and the snow melts…

OverpricedSewer repair
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thank you Brandon for the quick and friendly service !

Paid $400–500Reasonable priceSewer repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brandon and Jason did a great job taking care of the sewer back up in my basement. The problem was in the sewer main. They notified the township before it became whole neighborhood problem. The North East township repaired the issue and afterwards they even contacted Brandon and Jason to thank them. Great work guys.…

Paid $1,000+Reasonable priceSewer cleaningSewer repair
Breanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very satisfied with my service from Brandon. He was quick, explained everything well, and did a great job fixing our plumbing issues. Would highly recommend their service!

Reasonable pricePlumbing pipe repairFaucet repairSewer repair
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon was very professional, helpful and informative. The price was reasonable for the job that was done.

Drain cleaningSewer repair
Nadia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My sewer backed up something nasty and Brandon came out and took care of the flooding, priced me for a job on preventing it in the future, and referred me to specialists for cleanup. What a sweetheart.

Great priceSewer repairPlumbing leak repair
Darlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ryan found the problem and worked hard to fix it. He was very informative though out the whole process. Would definitely call Mr. Rooter again.

Paid $500–600Reasonable priceSewer repair
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

I had Mr Rooter out for a clogged sewer drain filled with tree roots. I paid to have to it inspected and the video they showed me was terrible, you could hardly tell what was inside the pipe. They unclogged my drain and it only lasted 3 days before they came out again to unclog it. I then received a quote to install…

Paid $300–400OverpricedSewer repair
Shelley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr Rooter staff did a great job! I've never seen harder workers! These are the guys, John C. Johnny, Travis, JP, Chase, Trent. Brandon, hard working dedicated professionals. Highly recommend Mr. Rooter!!

Paid $1,000+Reasonable priceSewer cleaningSewer repair
Barbette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Both Brandon and Brandon were professional, courteous, respectful, knowledgeable and achieved all we wanted. We are most appreciative to them both.

Not sureSewer cleaningSewer repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dan showed up quickly, especially consideringit eas the weekend. He was helpful explaining the problem and solved it fast, but was still thorough. Thanks!

Sewer repairSewer cleaning+ Quality
ZakaryLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't say enough good things about these guys. They were all incredibly professional and went above and beyond. They were upfront and honest and worked harder than I could have asked for. Jermaine was the man in the trenches (literally) and he worked diligently and I can't thank him enough for the work he put in.…

Sewer repair+ Responsiveness+ Punctuality+ Quality
Cornelius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After my sewage backed up on Easter Sunday, I called a few places and later ended up with Mr. Rooter. I was very impressed with their technician, Stephen Britton. Stephen, made life much easier for me. After going through another company and almost having a disaster, I soon realized that Stephen and Mr. Rooter were…

Sewer repair+ Responsiveness+ Punctuality+ Quality
JacobLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our building had a sewage backup that shut down us down for three days. Stephen and the Mr. Rooter team were quick to respond, professional, knowledgeable, and helped us fix every issue we had. We went from shut down to reopened quickly thanks to their hard work! I could not recommend them more!

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality

Price

$417+18% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 63%Overpriced 9%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning45$148–$353
Plumbing pipe repair30$227–$880
Sewer cleaning23$209–$352
Toilet repair21$209–$383
Sewer repair15$337–$2.1k
Plumbing leak repair14$73–$324
Plumbing leak detection13$114–$308
Water heater installation9$1.3k–$2.1k

Compare with