Mr. Rooter Plumbing of Hampden & Hampshire Counties logo
Mr. Rooter Plumbing of Hampden & Hampshire Counties
Chicopee, MA · 4.7★ (753)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%24+3.6Craft & service 20%50+10Value 10%4+0.4Momentum 8%14+1.1Track record 7%72+5Accountability 5%5+0.3Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22
RankPosition by Experts Score among all companies we track in this category.#86
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$656
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.3.1%

Mr. Rooter Plumbing of Hampden & Hampshire Counties for plumbing pipe repair

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Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$800–900
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#63 / 83
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “Plumbing pipe repair” · showing 20

★★★★★ Tammie · 2 weeks ago

Their service is efficient, professional and fast. I hesitated at first thinking these folks would be the most expensive around, but to my delight the quotes I received were lower than other independents. PLUS, Nick went above and beyond. Service and communication was superb! I will use these folks going forward…

Great pricePlumbing pipe repairSewer repair
★★★★★ Christine · 2 months ago

The plumber explained everything he was doing, was professional but very easy to talk to. Excellent experience.

Paid $1–200Reasonable pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Andrew · 2 months ago

Showed up in a pinch and did an excellent job.

Plumbing pipe repair
★★★★★ Laura · 2 months ago

Jacob was fantastic! He arrived in under an hour after I placed an emergency call. He worked quickly to get my plumbing back up and running!

Paid $800–1,000Plumbing pipe repair
★★★★★ Jonathan · 4 months ago

Dan Karcha was excellent. He diagnosed our leaky shower and fixed it immediately. He saved the day.

Paid $600–800Reasonable pricePlumbing pipe repair
★★★★★ habsfan1236 · Edited 5 months ago

called and three hours later they were here.

Plumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Carol · 8 months ago

Had a bad leak in wall coming from 3 fl apartment down to first floor. Dan from Mr Rooter showed up at schedule time 11am and after doing a little research , found source, fix it and was done by 1:30 Also very friendly and informative about repair.

Paid $800–900Great pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Matt · 8 months ago

After the recent blizzard froze some valves in our house, a technician was able to come out and address the issue that afternoon. Despite most plumbing supply houses being closed, he put in the effort to call around and find an open store. The work was completed in about 2 hours (4 hours total with getting…

Paid $700–800Reasonable pricePlumbing pipe repairFaucet repair
★★★★★ sara · 9 months ago

Dan was great very polite and pleasant did a great job give him two thumbs up great experience

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Jonathan · a year ago

Developed a small pipe leak and I called Mr. Plumber early in the morning. They had a tech at my house in a few hours, and the tech completed the job in a timely manner. The tech was really pleasant to deal with. I will use Mr. Plumber in the future when the time comes

Paid $400–500Reasonable pricePlumbing pipe repair
★★★★★ Jasmine · a year ago

One of the outside faucet started leaking and so we called to get it checked out. Turns out there was a lot of internal water damage. They got the parts and replaced the pipe and faucet. Did a wonderful job and would highly recommend.

Paid $900–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repair
★★★★★ walter · a year ago

The plumber name Omar same to replace a section of leaking copper tubing. He was very personable, explained what needed to be done, AND efficiently replaced the tubing and included valve. I would highly recommend this service!

Reasonable pricePlumbing pipe repairPlumbing leak repair
★★★★★ Linnea · 2 years ago

Very professional , Nick was excellent to deal with and talk to.

Plumbing pipe repair
★★★★ Edna · 2 years ago

Great company

Plumbing pipe repair+ Professionalism
★★★★★ Stephanie · 3 years ago

Friendly and took the time to explain all my options and reasons why my plumbing was so clogged. Gave me advice on how to help keep my pipes clean for future. Thank you!

Plumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Vinsanityg1 · 3 years ago

Fast friendly service

Plumbing pipe repair+ Professionalism
★★★★★ Matthew · 3 years ago

Quick to respond, arrived when he said he would and explained everything as he worked. When he couldn’t fix it, he got the right people on the way to fix it the following morning. Highly recommend them.

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Julia · 3 years ago

My experience with Mr. Rooter was extremely positive. Glen, the plumber thay helped me with my plumbing issue was professional , polite and punctual.

Plumbing leak detectionFaucet installationPlumbing leak repair
★★★★★ Karen · 3 years ago

Thanks to Alessandro & The Mr. Rooter team for taking on a difficult job, finding the right solution, And leaving a happy Customer.

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
★★★★★ H · 3 years ago

This was my first time using the company. I called for an estimate of a leaking pipe and they were able to come that same day. Received a good estimate with options that fit my budget timeframe with pros/cons of each estimate. They came out the following week and showed up on time, finished the job ahead of time,…

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism

Show more plumbing pipe repair reviews (33 more) →

Why it scores 22How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%24+3.6Craft & service 20%50+10Value 10%4+0.4Momentum 8%14+1.1Track record 7%72+5Accountability 5%5+0.3Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction5
Reliability24
Craft & service50
Value4
Momentum14
Track record72
Accountability5

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