Mr. Rooter Plumbing of Hampden & Hampshire Counties logo
Mr. Rooter Plumbing of Hampden & Hampshire Counties
Chicopee, MA · 4.7★ (753)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%24+3.6Craft & service 20%50+10Value 10%4+0.4Momentum 8%14+1.1Track record 7%72+5Accountability 5%5+0.3Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22
RankPosition by Experts Score among all companies we track in this category.#86
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$656
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.3.1%

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Mr. Rooter Plumbing of Hampden & Hampshire Counties for toilet repair

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Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$618
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#71 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 44 Google reviews tagged “Toilet repair” · showing 20

★★★★★ Tracey · 2 months ago

Very knowledgeable and got the job done quickly and correctly. This is the third time we've used Mr. Rooter and have been very satisfied each time. We really like that they charge by the job and not by the hour.

Paid $1–200Reasonable priceToilet repair
★★★★★ Pat · 6 months ago

Omar did a wonderful job repairing the problem with my toliet He was in and out in no time at reasonable price . He was very polite and knowledgeable. A pleasure who business with

Paid $400–500Reasonable priceToilet repair
★★★★★ Carol · 7 months ago

I was given the name of Mr Rooter by Roto-Rooter. I called Mr Rooter to schedule an appointment and they had time to take care of my issue that day Young man by the name of Jacob called to tell me that he was on his way He Arrived within half hour we discussed the issue. He started to work on it immediately. Jacob…

Paid $1,000+Reasonable priceToilet repair
★★★★★ Rosa · 8 months ago

Is my second time calling Mr. Rooter, they are INCREDIBLY RESPONSIBLE, RELIABLE, ON TIME, QUICKLY WORK, RESPECTFUL, AND GREAT PRICES. Jacob work on the toilet and Garage Disposal with new pipes…CALL JACOB GREAT WORKER!!!! Thanks Jacob and Mr. Rooter

Paid $600–700Great priceToilet repairPlumbing leak detectionGarbage disposal repair
★★★★★ Craig · 8 months ago

Technician was very polite and knowledgeable. He took the time to explain the procedure and how it all works. Edwin was very professional and appreciated. Five stars

Paid $100–200Reasonable priceToilet repair
★★★★★ William · 8 months ago

Timely, professional, quality work! 👍🏽

Toilet repair
★★★★★ Jennifer · 9 months ago

Nick was amazing. Very professional from beginning to end and went above and beyond to accommodate the needs of my renters.

Paid $600–700Reasonable priceToilet repair
★★★★★ scott · 10 months ago

They were super nice very polite and came to fix my toilet in a couple hours after calling.

Paid $300–400Toilet repair
★ Kazuaki · 11 months ago

Overcharged and poor-quality work I had a very disappointing experience with Mr. Rooter. They charged $1,100 to replace the ball taps on two toilet tanks, and the technician finished in about two hours. He did not clearly explain the breakdown of labor and parts before starting the work—only the total price. After…

Paid $1,000+OverpricedToilet repair
★★★★ Mary · 11 months ago

A bit pricey for the job but took care of the problem and I was very satisfied.

Paid $300–400Reasonable priceToilet repair
★★★★★ Toni · Edited a year ago

Omar was very helpful and knowledgeable. It was an easy fix and he was very thorough.

Paid $300–400Reasonable priceToilet repair
★★★★★ Lucia · a year ago

Prompt, fair, pleasant. Efficient

Toilet repairFaucet repair
★★★★★ CH · a year ago

Very friendly and did a excellent job.

Reasonable priceToilet repair
★★★★★ J · a year ago

Dan was very professional. Neat and worked efficiently. He reviewed his work with us and. Was very pleasant

Paid $1,000+Reasonable priceToilet repair
★★★★★ Donna · a year ago

Edwin was very organized, clean and informative. I appreciated his attention to detail, his respectful manner, and his patience with my nosy pets!

Paid $500–600Not sureToilet repair
★★★★★ Alan · a year ago

Omar was courteous and explained my options. Methodical and professional.

Paid $700–800Great priceToilet repair
★★★★★ Jim · a year ago

Omar is a good guy

Paid $300–400Reasonable priceToilet repair
★★★★★ Deborah · a year ago

Quick, personable, and reassuring expertise.

Great priceToilet repair
★★★★★ Parag · a year ago

They know exactly what the are doing

Toilet repair
★★★★★ Barry · Edited a year ago

Excellent work

Toilet repair

Show more toilet repair reviews (24 more) →

Why it scores 22How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%24+3.6Craft & service 20%50+10Value 10%4+0.4Momentum 8%14+1.1Track record 7%72+5Accountability 5%5+0.3Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction5
Reliability24
Craft & service50
Value4
Momentum14
Track record72
Accountability5

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