PLUMBERS · CHICOPEE, MA
22SCORE

Mr. Rooter Plumbing of Hampden & Hampshire Counties

Better than 4% of plumbers · #86 of 90

4.7★753 Google reviews
4.65★last 12 months
3.1%1–2★ in 2 yrs (avg 2.6%)
38%complaints answered

Mr. Rooter Plumbing of Hampden & Hampshire Counties for faucet repair

Clear ✕
Jobs reviewed18
★ on this job4.94
Usually paid$500–600
Category typical$208–$611
Rank for this job#63 / 76
Said fair100%
★★★★★ Matt · 8 months ago

After the recent blizzard froze some valves in our house, a technician was able to come out and address the issue that afternoon. Despite most plumbing supply houses being closed, he put in the effort to call around and find an open store. The work was completed in about 2 hours (4 hours total with getting…

Paid $700–800Reasonable pricePlumbing pipe repairFaucet repair
★★★★★ Grammola58 · Edited 8 months ago

I had excellent service from truck# 12 Dan in October when my water heater broke. Today Edwin came and again excellent service for my kitchen faucet.

Reasonable priceWater heater installationFaucet repair
★★★★★ Mary · a year ago

Anytime I've called, Mr. Rooter is quick to respond. They are fast efficient and friendly. I've never had a bad experience with them, and I highly recommend anyone needing any plumbing help to call.

Paid $100–200Great priceFaucet repair
★★★★★ Neil · 3 years ago

Good communication throughput process, prompt, professional, knowledgeable and friendly!

Plumbing leak repairFaucet repairPlumbing pipe repair
★★★★★ Brian · 4 years ago

Very professional. Explained everything that needed to be done and then did it. Would call again and recommend to anyone in need of plumbing repairs

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Steven · 6 years ago

Needed outdated washing machine hook up replaced. Steve came out to the house, diagnosed the issue quickly. Told me exactly what needed to be done and was finished in about an hour. Great service, Timely and professional. Thanx again. If ever I need any thing else, they'll be my first call

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Mr., grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.71★ (34 reviews)2024-Q2: 4.88★ (40 reviews)2024-Q3: 4.89★ (53 reviews)2024-Q4: 4.91★ (33 reviews)2025-Q1: 4.85★ (41 reviews)2025-Q2: 4.86★ (35 reviews)2025-Q3: 4.96★ (48 reviews)2025-Q4: 4.76★ (41 reviews)2026-Q1: 4.72★ (29 reviews)2026-Q2: 4.36★ (11 reviews)2026-Q3: 4.70★ (23 reviews)2026-Q4: 4.63★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$656+37% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 13%Reasonable 69%Overpriced 10%Not sure 9%

Score factors

Satisfaction
5
Reliability
24
Craft & service
50
Value
4
Momentum
14
Track record
72
Accountability
5

Praised for

Google highlights · percentile vs peers

Quality
+138 / −4
Professionalism
+185 / −4
Responsiveness
+169 / −1
Punctuality
+155 / −2
Value
+89 / −9

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