Is Mr. Rooter Plumbing of Hampden & Hampshire Counties any good?
Our verdict: mixed — #86 of 90 plumbers, better than 4%. Customers single out its track record and craft & service; value is where it trails.
Track record — better than 72% of peers
Satisfaction — 5th percentile
Accountability — 5th percentile
Value — 4th percentile
Price $$$: 37% above typical
Mr. Rooter Plumbing of Hampden & Hampshire Counties for drain cleaning
Clear ✕63 customers reviewed a drain cleaning job here and rated it 4.84★. Most paid $500–600 (category typical: $176–$580). For this job it ranks #67 of 79 plumbers we track.
All 63 Google reviews tagged “Drain cleaning” · showing 20
Edwin did a fantastic and difficult job and never gave up until he accomplished the task Pipes having roots growing inside They truly are the roots of all evil
Omar was very friendly, knowledgeable and efficient
The tech that came out was awesome. He was very polite and professional. He fixed the issue. I would recommend the tech that drove truck #5. I’m sorry I don’t remember his name. I have never been good with names.
Best company ever! Omar did a great job and was very personable and professional. He cared about my family and what we were going through. It was the main drain from the house that clogged, and a horrible mess.
Edwin was very knowledgeable and professional. He had a great personality and worked very hard to fix my clogging issue, but it seems it was out in the street. I am on town water sewer, so I will be talking with them. Thank you. I would highly recommend Edwin, and Mr. Rooter!
The plumber was so very nice and got the issue fix with no problems. Cleaned up after can't even tell they where here. Will definitely use them again.
Excellent job, appreciate the quick response
Despite the circumstances of a sewer main being clogged on New Year’s Eve, it was a great experience with Mr Rooter. Nick was great, very transparent about pricing and services. Did the job to my satisfaction, even if he did give me news that I did not want to hear. Extremely thorough job. Sent pictures and videos…
Gets the job done, but pretty expensive and ruined some of our stuff under the sink because they didn’t remove anything before beginning to work on the pipes.
great job done, arrived on time, good communication before coming, took and gave us photoes of the problem, fixed everything and charged a reasonable price for work done.
Excellent and professional. I called for an emergency service at 5:38 PM on Sunday. Nick showed up within an hour. They communicated quickly and effectively. Nick was great. He gave me a quick analysis of his concerns and fixed our immediate issue. Highly recommend.
I had all backup pipes and the arrived early and did a excellent job at a fair price. Kudos to Edwin
We had a clogged kitchen sink. Edwin was our service rep. The price to do the job was a little prohibitive, but as it turned out the job was very troublesome, but he kept at it adding bigger equipment. Finally after a couple of hours he managed to unclog the drain. He said it was the most troublesome job he’s ever…
Very helpful. Thanks for the quick service
Jaden was very knowledgeable and friendly plus he answered all questions I had
On time and reasonably priced.
Had a very bad clog, called Mr rooter, came right out to help. Took them a little while, but they stuck with it and solved the problem. Couldn't be happier.
Omar and his coworker were great. They assessed my situation, were extremely efficient and fairly priced for an emergency.
The service was good, but they are a little pricey.
No complaints here! Jayden was on time, very polite, explained what he was doing, and got the job done. Yes I would definitely recommend this company.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Mr. Rooter Plumbing of Hampden & Hampshire Counties
Is Mr. Rooter Plumbing of Hampden & Hampshire Counties good?
Yes by most measures: 4.7★ from 753 Google reviews and an Experts Score of 22/100 (grade D), #86 of 90 plumbers we track. 3.1% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Mr. Rooter Plumbing of Hampden & Hampshire Counties charge?
Customers reported a typical bill of $656 (middle half $417–$1.2k), 37% above the plumbers median of $480.
What do customers hire Mr. Rooter Plumbing of Hampden & Hampshire Counties for?
Mostly water heater installation (73), drain cleaning (63), plumbing pipe repair (53), toilet repair (43).
Does the owner respond to complaints?
The owner replied to 38% of 1–3★ reviews (category: 82%).
