Is Mr. Rooter Plumbing of Hampden & Hampshire Counties any good?
Our verdict: mixed — #86 of 90 plumbers, better than 4%. Customers single out its track record and craft & service; value is where it trails.
Track record — better than 72% of peers
Satisfaction — 5th percentile
Accountability — 5th percentile
Value — 4th percentile
Price $$$: 37% above typical
Mr. Rooter Plumbing of Hampden & Hampshire Counties for faucet repair
Clear ✕18 customers reviewed a faucet repair job here and rated it 4.94★. Most paid $500–600 (category typical: $208–$611). For this job it ranks #63 of 76 plumbers we track.
After the recent blizzard froze some valves in our house, a technician was able to come out and address the issue that afternoon. Despite most plumbing supply houses being closed, he put in the effort to call around and find an open store. The work was completed in about 2 hours (4 hours total with getting…
I had excellent service from truck# 12 Dan in October when my water heater broke. Today Edwin came and again excellent service for my kitchen faucet.
Anytime I've called, Mr. Rooter is quick to respond. They are fast efficient and friendly. I've never had a bad experience with them, and I highly recommend anyone needing any plumbing help to call.
Good communication throughput process, prompt, professional, knowledgeable and friendly!
Very professional. Explained everything that needed to be done and then did it. Would call again and recommend to anyone in need of plumbing repairs
Needed outdated washing machine hook up replaced. Steve came out to the house, diagnosed the issue quickly. Told me exactly what needed to be done and was finished in about an hour. Great service, Timely and professional. Thanx again. If ever I need any thing else, they'll be my first call
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Mr. Rooter Plumbing of Hampden & Hampshire Counties
Is Mr. Rooter Plumbing of Hampden & Hampshire Counties good?
Yes by most measures: 4.7★ from 753 Google reviews and an Experts Score of 22/100 (grade D), #86 of 90 plumbers we track. 3.1% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Mr. Rooter Plumbing of Hampden & Hampshire Counties charge?
Customers reported a typical bill of $656 (middle half $417–$1.2k), 37% above the plumbers median of $480.
What do customers hire Mr. Rooter Plumbing of Hampden & Hampshire Counties for?
Mostly water heater installation (73), drain cleaning (63), plumbing pipe repair (53), toilet repair (43).
Does the owner respond to complaints?
The owner replied to 38% of 1–3★ reviews (category: 82%).