Is Mr. Rooter Plumbing of Hampden & Hampshire Counties any good?
Our verdict: mixed — #86 of 90 plumbers, better than 4%. Customers single out its track record and craft & service; value is where it trails.
Track record — better than 72% of peers
Satisfaction — 5th percentile
Accountability — 5th percentile
Value — 4th percentile
Price $$$: 37% above typical
Mr. Rooter Plumbing of Hampden & Hampshire Counties for plumbing leak detection
Clear ✕36 customers reviewed a plumbing leak detection job here and rated it 4.81★. Most paid $1,000+ (category typical: $124–$656). For this job it ranks #75 of 81 plumbers we track.
The plumber explained everything he was doing, was professional but very easy to talk to. Excellent experience.
Had a bad leak in wall coming from 3 fl apartment down to first floor. Dan from Mr Rooter showed up at schedule time 11am and after doing a little research , found source, fix it and was done by 1:30 Also very friendly and informative about repair.
Is my second time calling Mr. Rooter, they are INCREDIBLY RESPONSIBLE, RELIABLE, ON TIME, QUICKLY WORK, RESPECTFUL, AND GREAT PRICES. Jacob work on the toilet and Garage Disposal with new pipes…CALL JACOB GREAT WORKER!!!! Thanks Jacob and Mr. Rooter
Dan was great very polite and pleasant did a great job give him two thumbs up great experience
Omar and his coworker were great. They assessed my situation, were extremely efficient and fairly priced for an emergency.
One of the outside faucet started leaking and so we called to get it checked out. Turns out there was a lot of internal water damage. They got the parts and replaced the pipe and faucet. Did a wonderful job and would highly recommend.
Quick to respond, arrived when he said he would and explained everything as he worked. When he couldn’t fix it, he got the right people on the way to fix it the following morning. Highly recommend them.
My experience with Mr. Rooter was extremely positive. Glen, the plumber thay helped me with my plumbing issue was professional , polite and punctual.
Thanks to Alessandro & The Mr. Rooter team for taking on a difficult job, finding the right solution, And leaving a happy Customer.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Mr. Rooter Plumbing of Hampden & Hampshire Counties
Is Mr. Rooter Plumbing of Hampden & Hampshire Counties good?
Yes by most measures: 4.7★ from 753 Google reviews and an Experts Score of 22/100 (grade D), #86 of 90 plumbers we track. 3.1% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Mr. Rooter Plumbing of Hampden & Hampshire Counties charge?
Customers reported a typical bill of $656 (middle half $417–$1.2k), 37% above the plumbers median of $480.
What do customers hire Mr. Rooter Plumbing of Hampden & Hampshire Counties for?
Mostly water heater installation (73), drain cleaning (63), plumbing pipe repair (53), toilet repair (43).
Does the owner respond to complaints?
The owner replied to 38% of 1–3★ reviews (category: 82%).