Is Mr. Rooter Plumbing of Hampden & Hampshire Counties any good?
Our verdict: mixed — #86 of 90 plumbers, better than 4%. Customers single out its track record and craft & service; value is where it trails.
Track record — better than 72% of peers
Satisfaction — 5th percentile
Accountability — 5th percentile
Value — 4th percentile
Price $$$: 37% above typical
Mr. Rooter Plumbing of Hampden & Hampshire Counties for plumbing leak repair
Clear ✕23 customers reviewed a plumbing leak repair job here and rated it 4.91★. For this job it ranks #57 of 70 plumbers we track.
All 23 Google reviews tagged “Plumbing leak repair” · showing 20
I got a call back same day and an appointment for the following morning! The plumber was such a kind person, very considerate, and did fabulous and efficient work. The whole experience made my day!
The plumber name Omar same to replace a section of leaking copper tubing. He was very personable, explained what needed to be done, AND efficiently replaced the tubing and included valve. I would highly recommend this service!
Quick to respond, arrived when he said he would and explained everything as he worked. When he couldn’t fix it, he got the right people on the way to fix it the following morning. Highly recommend them.
My experience with Mr. Rooter was extremely positive. Glen, the plumber thay helped me with my plumbing issue was professional , polite and punctual.
I thought they were really good about coming right away same day as we called and fixed the issue even though I thought they were a bit pricey. Would recommend them for their punctuality and service.
Thanks to Alessandro & The Mr. Rooter team for taking on a difficult job, finding the right solution, And leaving a happy Customer.
This was my first time using the company. I called for an estimate of a leaking pipe and they were able to come that same day. Received a good estimate with options that fit my budget timeframe with pros/cons of each estimate. They came out the following week and showed up on time, finished the job ahead of time,…
Good communication throughput process, prompt, professional, knowledgeable and friendly!
Very timely response. Excellent rep and work done. Especially for a small job
He came very quickly. Worked very hard and got problem fixed for the time being, and was very helpful in informing me what my options are for the future. I appreciated his help very much.
Dan was very knowledgeable and professional. Will call in the future with any plumbing needs!
Steve was absolutely the best plumber I've come across in a loooooong time! Fairly priced, beautiful work and honest about what I needed and didn't try to take advantage of rip me off like I've experienced in the past. Thank you Steve from Mr. Rooter, I'm so grateful and very appreciative of you and your hard work,…
The technician was both respectful and professional; he was also gracious and diligent in completing the job when dealt a difficult task.
Great for emergencies. They got the job done! Extremely expensive so if you can hold off for an appointment with a plumber I highly suggest you do that.
We had an emergency issue and Mr Rooter was the third plumber I called randomly after being brushed off by two companies that claim to offer emergency services and then said they couldn’t respond for a week. From the first moments of speaking with dispatch at Mr Rooter, things were superb. Dispatch was responsive,…
Great service. Showed up very quickly and fixed all my problems with quality products and very careful attention to detail. Highly recommend.
Fast and knowledgeable!
Very professional. Explained everything that needed to be done and then did it. Would call again and recommend to anyone in need of plumbing repairs
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Mr. Rooter Plumbing of Hampden & Hampshire Counties
Is Mr. Rooter Plumbing of Hampden & Hampshire Counties good?
Yes by most measures: 4.7★ from 753 Google reviews and an Experts Score of 22/100 (grade D), #86 of 90 plumbers we track. 3.1% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Mr. Rooter Plumbing of Hampden & Hampshire Counties charge?
Customers reported a typical bill of $656 (middle half $417–$1.2k), 37% above the plumbers median of $480.
What do customers hire Mr. Rooter Plumbing of Hampden & Hampshire Counties for?
Mostly water heater installation (73), drain cleaning (63), plumbing pipe repair (53), toilet repair (43).
Does the owner respond to complaints?
The owner replied to 38% of 1–3★ reviews (category: 82%).
