Is Mr. Rooter Plumbing of Hampden & Hampshire Counties any good?
Our verdict: mixed — #86 of 90 plumbers, better than 4%. Customers single out its track record and craft & service; value is where it trails.
Track record — better than 72% of peers
Satisfaction — 5th percentile
Accountability — 5th percentile
Value — 4th percentile
Price $$$: 37% above typical
Mr. Rooter Plumbing of Hampden & Hampshire Counties for plumbing pipe repair
Clear ✕53 customers reviewed a plumbing pipe repair job here and rated it 4.92★. Most paid $800–900 (category typical: $366–$1.2k). For this job it ranks #63 of 83 plumbers we track.
All 53 Google reviews tagged “Plumbing pipe repair” · showing 20
Their service is efficient, professional and fast. I hesitated at first thinking these folks would be the most expensive around, but to my delight the quotes I received were lower than other independents. PLUS, Nick went above and beyond. Service and communication was superb! I will use these folks going forward…
The plumber explained everything he was doing, was professional but very easy to talk to. Excellent experience.
Showed up in a pinch and did an excellent job.
Jacob was fantastic! He arrived in under an hour after I placed an emergency call. He worked quickly to get my plumbing back up and running!
Dan Karcha was excellent. He diagnosed our leaky shower and fixed it immediately. He saved the day.
called and three hours later they were here.
Had a bad leak in wall coming from 3 fl apartment down to first floor. Dan from Mr Rooter showed up at schedule time 11am and after doing a little research , found source, fix it and was done by 1:30 Also very friendly and informative about repair.
After the recent blizzard froze some valves in our house, a technician was able to come out and address the issue that afternoon. Despite most plumbing supply houses being closed, he put in the effort to call around and find an open store. The work was completed in about 2 hours (4 hours total with getting…
Dan was great very polite and pleasant did a great job give him two thumbs up great experience
Developed a small pipe leak and I called Mr. Plumber early in the morning. They had a tech at my house in a few hours, and the tech completed the job in a timely manner. The tech was really pleasant to deal with. I will use Mr. Plumber in the future when the time comes
One of the outside faucet started leaking and so we called to get it checked out. Turns out there was a lot of internal water damage. They got the parts and replaced the pipe and faucet. Did a wonderful job and would highly recommend.
The plumber name Omar same to replace a section of leaking copper tubing. He was very personable, explained what needed to be done, AND efficiently replaced the tubing and included valve. I would highly recommend this service!
Very professional , Nick was excellent to deal with and talk to.
Great company
Friendly and took the time to explain all my options and reasons why my plumbing was so clogged. Gave me advice on how to help keep my pipes clean for future. Thank you!
Fast friendly service
Quick to respond, arrived when he said he would and explained everything as he worked. When he couldn’t fix it, he got the right people on the way to fix it the following morning. Highly recommend them.
My experience with Mr. Rooter was extremely positive. Glen, the plumber thay helped me with my plumbing issue was professional , polite and punctual.
Thanks to Alessandro & The Mr. Rooter team for taking on a difficult job, finding the right solution, And leaving a happy Customer.
This was my first time using the company. I called for an estimate of a leaking pipe and they were able to come that same day. Received a good estimate with options that fit my budget timeframe with pros/cons of each estimate. They came out the following week and showed up on time, finished the job ahead of time,…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Mr. Rooter Plumbing of Hampden & Hampshire Counties
Is Mr. Rooter Plumbing of Hampden & Hampshire Counties good?
Yes by most measures: 4.7★ from 753 Google reviews and an Experts Score of 22/100 (grade D), #86 of 90 plumbers we track. 3.1% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Mr. Rooter Plumbing of Hampden & Hampshire Counties charge?
Customers reported a typical bill of $656 (middle half $417–$1.2k), 37% above the plumbers median of $480.
What do customers hire Mr. Rooter Plumbing of Hampden & Hampshire Counties for?
Mostly water heater installation (73), drain cleaning (63), plumbing pipe repair (53), toilet repair (43).
Does the owner respond to complaints?
The owner replied to 38% of 1–3★ reviews (category: 82%).
