Is Mr. Rooter Plumbing of Hampden & Hampshire Counties any good?
Our verdict: mixed — #86 of 90 plumbers, better than 4%. Customers single out its track record and craft & service; value is where it trails.
Track record — better than 72% of peers
Satisfaction — 5th percentile
Accountability — 5th percentile
Value — 4th percentile
Price $$$: 37% above typical
Mr. Rooter Plumbing of Hampden & Hampshire Counties for sewer repair
Clear ✕15 customers reviewed a sewer repair job here and rated it 4.93★. Most paid $500–600 (category typical: $454–$2.4k). For this job it ranks #42 of 63 plumbers we track.
Their service is efficient, professional and fast. I hesitated at first thinking these folks would be the most expensive around, but to my delight the quotes I received were lower than other independents. PLUS, Nick went above and beyond. Service and communication was superb! I will use these folks going forward…
Excellent and professional. I called for an emergency service at 5:38 PM on Sunday. Nick showed up within an hour. They communicated quickly and effectively. Nick was great. He gave me a quick analysis of his concerns and fixed our immediate issue. Highly recommend.
I had all backup pipes and the arrived early and did a excellent job at a fair price. Kudos to Edwin
Steve was absolutely the best plumber I've come across in a loooooong time! Fairly priced, beautiful work and honest about what I needed and didn't try to take advantage of rip me off like I've experienced in the past. Thank you Steve from Mr. Rooter, I'm so grateful and very appreciative of you and your hard work,…
Very professional. Alessandro, the tech, explained in detail all the work he was doing. He always kept me "in the know" what was going on. It was easy to get service. Will use again, without hesitation.
Very friendly on time did an excellent job replacing sewer line would highly recommend this company
This company was very pleasant to work with. They re-routed an old outdated sewer pipe in our basement. The work was done on time, very efficiently and the cleanup afterwards was awesome!
Was able to book an appointment the same day. Could not be more pleased with the quality of service.
Tony and the guys were professional, quick and did the work as they quoted! Tony kept in contact with me, prior to the work started, and ensured it was completed on time.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Mr. Rooter Plumbing of Hampden & Hampshire Counties
Is Mr. Rooter Plumbing of Hampden & Hampshire Counties good?
Yes by most measures: 4.7★ from 753 Google reviews and an Experts Score of 22/100 (grade D), #86 of 90 plumbers we track. 3.1% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Mr. Rooter Plumbing of Hampden & Hampshire Counties charge?
Customers reported a typical bill of $656 (middle half $417–$1.2k), 37% above the plumbers median of $480.
What do customers hire Mr. Rooter Plumbing of Hampden & Hampshire Counties for?
Mostly water heater installation (73), drain cleaning (63), plumbing pipe repair (53), toilet repair (43).
Does the owner respond to complaints?
The owner replied to 38% of 1–3★ reviews (category: 82%).