Is Mr. Rooter Plumbing of Hampden & Hampshire Counties any good?
Our verdict: mixed — #86 of 90 plumbers, better than 4%. Customers single out its track record and craft & service; value is where it trails.
Track record — better than 72% of peers
Satisfaction — 5th percentile
Accountability — 5th percentile
Value — 4th percentile
Price $$$: 37% above typical
Mr. Rooter Plumbing of Hampden & Hampshire Counties for toilet repair
Clear ✕44 customers reviewed a toilet repair job here and rated it 4.86★. Most paid $300–400 (category typical: $227–$618). For this job it ranks #71 of 81 plumbers we track.
Very knowledgeable and got the job done quickly and correctly. This is the third time we've used Mr. Rooter and have been very satisfied each time. We really like that they charge by the job and not by the hour.
Omar did a wonderful job repairing the problem with my toliet He was in and out in no time at reasonable price . He was very polite and knowledgeable. A pleasure who business with
I was given the name of Mr Rooter by Roto-Rooter. I called Mr Rooter to schedule an appointment and they had time to take care of my issue that day Young man by the name of Jacob called to tell me that he was on his way He Arrived within half hour we discussed the issue. He started to work on it immediately. Jacob…
Is my second time calling Mr. Rooter, they are INCREDIBLY RESPONSIBLE, RELIABLE, ON TIME, QUICKLY WORK, RESPECTFUL, AND GREAT PRICES. Jacob work on the toilet and Garage Disposal with new pipes…CALL JACOB GREAT WORKER!!!! Thanks Jacob and Mr. Rooter
Technician was very polite and knowledgeable. He took the time to explain the procedure and how it all works. Edwin was very professional and appreciated. Five stars
Nick was amazing. Very professional from beginning to end and went above and beyond to accommodate the needs of my renters.
They were super nice very polite and came to fix my toilet in a couple hours after calling.
Overcharged and poor-quality work I had a very disappointing experience with Mr. Rooter. They charged $1,100 to replace the ball taps on two toilet tanks, and the technician finished in about two hours. He did not clearly explain the breakdown of labor and parts before starting the work—only the total price. After…
Omar was very helpful and knowledgeable. It was an easy fix and he was very thorough.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Mr. Rooter Plumbing of Hampden & Hampshire Counties
Is Mr. Rooter Plumbing of Hampden & Hampshire Counties good?
Yes by most measures: 4.7★ from 753 Google reviews and an Experts Score of 22/100 (grade D), #86 of 90 plumbers we track. 3.1% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Mr. Rooter Plumbing of Hampden & Hampshire Counties charge?
Customers reported a typical bill of $656 (middle half $417–$1.2k), 37% above the plumbers median of $480.
What do customers hire Mr. Rooter Plumbing of Hampden & Hampshire Counties for?
Mostly water heater installation (73), drain cleaning (63), plumbing pipe repair (53), toilet repair (43).
Does the owner respond to complaints?
The owner replied to 38% of 1–3★ reviews (category: 82%).