Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts
Customers highlight punctuality, professional communication, and transparent pricing in their reviews of this plumbing service. Many note the use of trenchless technology for sewer repairs and the thorough cleanup left at job sites. While most praise the efficient handling of emergency calls and sewer inspections, a few lower-rated comments criticize specific instances of perceived rudeness and high repair estimates. Scheduling inconsistencies also appear as a recurring concern among some clients.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
126 Google reviews we collected
Phrases our text analysis found in 78 written reviews
How often each topic comes up in the written reviews
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had an emergency and they worked really hard to fit me in same day and they did it.”
“Company representatives were very helpful explaining the process as work progressed.”
“Excellent job using a unique technology to cure a recurring sewer drainage problem.”
“They installed a new garbage disposal quickly and gave me a great deal.”
“Rooter was exceptionally kind, fast, efficient, and I didn't end up with all kinds of hidden fees and charges on my final bill.”
“Brett was responsive, professional and good at troubleshooting and explaining the project and work that needed to be done.”
“I appreciate their transparency and how quick they were able to work us in.”
“Highly recommend this company for all your plumbing needs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Mr. Rooter Plumbing of Humboldt & Del Norte for 8 kinds of job. Pick one to see what they paid and said.
Excellent job using a unique technology to cure a recurring sewer drainage problem. Company representatives were very helpful explaining the process as work progressed. Larry D
The guys that worked on my plumbing were really hard workers, very respectful, super nice. When they were gone my back patio was cleaner than before they started. Josh and Michael were exceptional. They were all good but I didn't get the name of the other "pipe boys" as I called them.
My wife and I were impressed with the timeliness, efficiency, and professionalism of the crew that came out to replace our wastewater laterals. We appreciated the technology that allowed them to replace the pipes without having to dig a trench through the lawn. Their clean up and finish work left the site looking…
They are amazing. I had an emergency and they worked really hard to fit me in same day and they did it. They were upfront about everything. Very kind and wonderful staff. Thank you very much for all the hard work.
Darrien came yesterday to perform some work that the company gave an estatmate on when the house was for sale. The final price of the work was as listed and Darrien was informative and knowledgable. It was a pleasure to have him and the company work on my house. Thank you.
Quick response to questions. Weather and ground conditions caused a slight delay and more work was required, however, the original estimate was honored. No extra cost to me.
| Job | Reviews | Category typical |
|---|---|---|
| Sewer repair | 16 | — |
| Plumbing pipe repair | 13 | $618–$1.9k |
| Drain cleaning | 10 | $317–$662 |
| Outdoor plumbing system repair | 8 | — |
| Toilet repair | 7 | $264–$721 |
| Faucet repair | 6 | $327–$1.2k |
| Plumbing leak detection | 5 | $251–$840 |
| Shower repair | 5 | $277–$1.7k |
4.8 ★★★★★ 126 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent job using a unique technology to cure a recurring sewer drainage problem. Company representatives were very helpful explaining the process as work progressed. Larry D
Another great service call by Mr Rooter, saving money for their customer.
The guys that worked on my plumbing were really hard workers, very respectful, super nice. When they were gone my back patio was cleaner than before they started. Josh and Michael were exceptional. They were all good but I didn't get the name of the other "pipe boys" as I called them.
My wife and I were impressed with the timeliness, efficiency, and professionalism of the crew that came out to replace our wastewater laterals. We appreciated the technology that allowed them to replace the pipes without having to dig a trench through the lawn. Their clean up and finish work left the site looking practically undisturbed. We give them our highest recommendation.
Punctual Friendly Very informative Not rushed We’d certainly recommend him
They are amazing. I had an emergency and they worked really hard to fit me in same day and they did it. They were upfront about everything. Very kind and wonderful staff. Thank you very much for all the hard work.
Quick and timely repair. Great staff and price for service.
Darrien came yesterday to perform some work that the company gave an estatmate on when the house was for sale. The final price of the work was as listed and Darrien was informative and knowledgable. It was a pleasure to have him and the company work on my house. Thank you.
Quick response to questions. Weather and ground conditions caused a slight delay and more work was required, however, the original estimate was honored. No extra cost to me.
He was 5 min early, Fast service, super polite. Awesome work!
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Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts
