Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Mr. Rooter Plumbing of Newberg logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%90+21.8Value 14%76+10.7Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Mr. Rooter Plumbing of Newberg

Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 15 tank installation · 4.8★ from 431 Google reviews

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Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Newberg is better than 86% of tank installation.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Newberg is better than 90% of tank installation.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Newberg is better than 83% of tank installation.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Newberg is better than 76% of tank installation.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Newberg is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Newberg is better than 100% of tank installation.A
100

Reviews for your job

Customers hired Mr. Rooter Plumbing of Newberg for 8 kinds of job.

Mr. Rooter Plumbing of Newberg for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$450–$2.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Faucet installation”

Marylee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have used Mr. Rooter for my plumbing needs over the last several years. They show up same day, if possible, and expertly take care of the issue. They are great!

Paid $400–600Reasonable priceFaucet installationToilet repair
Vianey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Super chill, very communicative, and very thorough explanations on their process and how to work what was installed on our visit. Great custom service.

Paid $2,000+Reasonable priceWater heater installationFaucet installation
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very responsive and professional, have used Mr. Rooter multiple times. When you have a faucet about ready to fail, it is good to know these guys are available, called and they arrived next more, less than an hour to pull out the old and put in the new.

Faucet installation+ Responsiveness+ Punctuality+ Quality
garry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

on time, did a good job. A bit pricey but it was a needed repair and they had the personnel to cover it where others may gave charged less but couldnt get a plumber to me near as soon

Faucet installation+ Responsiveness
Monty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr Rooter is very professional very detailed communicates well. Very courteous with my tenants.

Plumbing leak detectionFaucet installationGarbage disposal installation
Griff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

We were charged for work that wasn't done and triple charged for another item. $1160 for one hour installing a faucet and garbage disposal that we provided. Edit to add: Management did reach out to discuss our concerns about pricing and we agreed on an accommodation that was acceptable to both Mr. Rooter and…

Faucet installation− Value
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the third time I’ve used Mr Rooter in the past 2yrs. They’ve always been professional, quick to respond and did excellent work! Will continue to use them and will absolutely refer them to others.

Faucet installationSewer repair+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called the company for a few things we needed done. They were able to come out the next day. Kevin was the first tech that came out to inspect the sewer lines. He was very friendly, knowledgeable and able to give me great recommendations. While he was here I asked him about a couple other jobs, but he had to have…

Faucet installationOutdoor plumbing system repairToilet repair+ Responsiveness+ Punctuality+ Quality
SadieLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Professionalism
Michael4 years ago★★★★★

Rating only, no written review.

Faucet installation
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality

Price

$582-17% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$340–$567
Drain cleaning31$248–$478
Plumbing leak detection20$99–$1.1k
Toilet repair20$236–$771
Outdoor plumbing system repair16$490–$1.9k
Sewer repair14—
Faucet repair12—
Water heater installation11$1.1k–$2.4k

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