Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%90+21.8Value 14%76+10.7Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREMr. Rooter Plumbing of Newberg
Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 15 tank installation · 4.8★ from 431 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Newberg is better than 86% of tank installation.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Newberg is better than 90% of tank installation.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Newberg is better than 83% of tank installation.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Newberg is better than 76% of tank installation.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Newberg is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Newberg is better than 100% of tank installation.A
100
Reviews for your job
Customers hired Mr. Rooter Plumbing of Newberg for 8 kinds of job.
Mr. Rooter Plumbing of Newberg for sewer cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5
All 3 Google reviews tagged “Sewer cleaning”
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 48 minutes ago★★★★★
Brett with Mr Rooter was fantastic. He was very knowledgeable and personable. He helped us resolve our plumbing mystery and answered all of our questions!
Paid $1–200Great priceSewer cleaning
Monty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Mr Rooter is very professional very detailed communicates well. Very courteous with my tenants.
Plumbing leak detectionFaucet installationGarbage disposal installation
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★
Great customer service and crew sent out were wonderful.
Plumbing pipe repairSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Price
$582-17% vs typical tank installation
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 23%Reasonable 64%Overpriced 5%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 39 | $340–$567 |
| Drain cleaning | 31 | $248–$478 |
| Plumbing leak detection | 20 | $99–$1.1k |
| Toilet repair | 20 | $236–$771 |
| Outdoor plumbing system repair | 16 | $490–$1.9k |
| Sewer repair | 14 | — |
| Faucet repair | 12 | — |
| Water heater installation | 11 | $1.1k–$2.4k |
