Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Mr. Rooter Plumbing of Newberg logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%90+21.8Value 14%76+10.7Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Mr. Rooter Plumbing of Newberg

Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 15 tank installation · 4.8★ from 431 Google reviews

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Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Newberg is better than 86% of tank installation.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Newberg is better than 90% of tank installation.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Newberg is better than 83% of tank installation.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Newberg is better than 76% of tank installation.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Newberg is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Newberg is better than 100% of tank installation.A
100

Reviews for your job

Customers hired Mr. Rooter Plumbing of Newberg for 8 kinds of job.

Mr. Rooter Plumbing of Newberg for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$771
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Toilet repair”

Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Brett was recommended by my son who lives in Dundee. Brett was on time, friendly, and efficient. Added bonus (he has a great sense of humor) . Made an unpleasant situation more tolerable. Thank you Brett.

Paid $200–400Not sureToilet repair
Marylee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have used Mr. Rooter for my plumbing needs over the last several years. They show up same day, if possible, and expertly take care of the issue. They are great!

Paid $400–600Reasonable priceFaucet installationToilet repair
Kathleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nathan, our technician, was awesome! He was very nice and extremely knowledgeable!! Our sewer pipe was blocked and Nathan found a ball of roots had made it into the exterior sewer pipe rubber boot connected to the house. Our cleanout was only plumbed one direction to the septic and not to the house. He suggested…

Paid $2,000+Reasonable priceToilet repairPlumbing pipe repairSewer repair
GeorgiaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brett is great. I've worked with him several times and he is honest and fair. Always looking to solve the problem and give good advice on next steps. Today I had a simple fix and he didn't charge me!

Paid $1–200Great priceToilet repair
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mr. Flanery came and quickly found why our toilet was leaking. It was a very simple repair, so he tightened it just called it a courtesy call. We are very thankful!

Toilet repair
ERICLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Took about 5 minutes to book an appointment, technician (Brett) arrived in under an hour. Estimate was fast and accurate. Can't say enough good things about Brett.

Paid $1,000+Reasonable priceToilet repair
mbdundee006 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Prompt knowledgeable, have used multiple times

Paid $500–600Reasonable priceToilet repair
MrLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ordered plumbing service for my mom in Oregon. She was very pleased with the technician. Said he was very professional, courteous, and friendly.

Toilet repair+ Responsiveness+ Punctuality+ Quality
jay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bret was incredible. Great analysis of three toilets, made excellent recommendations, removed and replaced all three toilets professionally. Fast, efficient and great price. The family was very pleased with the whole process.

Toilet repair+ Responsiveness+ Punctuality+ Quality
KenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, professional, quick!!!

Toilet repair+ Responsiveness+ Punctuality+ Quality
Monty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr Rooter is very professional very detailed communicates well. Very courteous with my tenants.

Plumbing leak detectionFaucet installationGarbage disposal installation
JasonLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called Mr. Rooter on a Monday evening. This was immediately after I placed a call to a different 'rooter' place where they seemed rather bothered that I would call for assistance. Mr. Rooter was not only happy to discuss my issue with me, they were also happy to schedule a service appointment! When they showed up…

Faucet repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Great feeling of importance. they were quick to get me a same day appointment.

Toilet repair+ Responsiveness+ Professionalism
NicoleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called the company for a few things we needed done. They were able to come out the next day. Kevin was the first tech that came out to inspect the sewer lines. He was very friendly, knowledgeable and able to give me great recommendations. While he was here I asked him about a couple other jobs, but he had to have…

Faucet installationOutdoor plumbing system repairToilet repair+ Responsiveness+ Punctuality+ Quality
Brady7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had an emergency sewer drain clog that was backing up into our shower. I was on hold for a fair amount of time, but once they came on the line, they were very apologetic and friendly. They worked very hard to get us help. In fact, they arrived within 40 minutes of the call. He came out, assessed the situation,…

Sewer repairShower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Chuck3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable priceToilet repair
Kyle4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet installationToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
leon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Toilet installationPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Gale11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Toilet repair

Price

$582-17% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$340–$567
Drain cleaning31$248–$478
Plumbing leak detection20$99–$1.1k
Toilet repair20$236–$771
Outdoor plumbing system repair16$490–$1.9k
Sewer repair14—
Faucet repair12—
Water heater installation11$1.1k–$2.4k

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