Experts Reviews · Company report
Mr. Rooter Plumbing of Pitt County logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%72+17.5Value 14%85+12Replies to reviews 7%26+1.8Craft & service penalty84−1.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Mr. Rooter Plumbing of Pitt County

Greenville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.7★ from 978 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Pitt County is better than 75% of tank installation.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Pitt County is better than 72% of tank installation.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Pitt County is better than 84% of tank installation.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Pitt County is better than 85% of tank installation.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Pitt County is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Pitt County is better than 26% of tank installation.D
26

Reviews for your job

Customers hired Mr. Rooter Plumbing of Pitt County for 8 kinds of job.

Mr. Rooter Plumbing of Pitt County for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 35 Google reviews tagged “Plumbing leak repair” · showing 20

Dianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The pro, Cam, was very friendly, professional, really knew what he was doing, and I would be glad to have his service again! He repaired my problem in a timely manner, cleaned up n acted like a real professional! I was very pleased with Mr. Rooter in general, from Miranda who scheduled the appt. and i think her…

Paid $400–600Reasonable priceFaucet repairPlumbing leak repair
Ginger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They came the same day I called so very efficient. Ryan was very nice and professional. He fixed the issue and made sure I was satisfied. I would highly recommend.

Paid $1–200Reasonable pricePlumbing leak repair
Ann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Cam was exceptional in service and informative about the repairs to be done. Also suggested other services included with my account, first time someone has done that.

Reasonable pricePlumbing leak detectionPlumbing leak repair
Alice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ryan is a great guy . Always does a great job. Great workmanship. Very most polite group of gentlemen.

Paid $1,000+Great pricePlumbing leak repair
MarkLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a plumbing emergency with a leaking upstairs toilet. Plumber Ryan Carter was dispatched same day (THANK GOODNESS) to assist. He quickly diagnosed the issue and resolved. He was courteous, professional, efficient, straightforward, answered all my annoying questions, and went above and beyond in my opinion, which…

Reasonable priceToilet repairPlumbing leak detectionPlumbing leak repair
Ira3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I was most impressed with the professialism and courtesy of Chris and Omani. They completed all requested work and some additional work. I am highly satisfied! I would quickly recommend Mr. Rooter for any plumbing needs. Ira Gray

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet installation
Wanda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Hello, my name is Wanda Smith, and I must say, i am so very grateful for you Business Mr Rooter, and 2 of your staff technicians. They were very efficient and very quick. explain the process to me thoroughly. Your staff being: STORM and LANDON.... ( Landon was a little more reserved, quieter)🤫 I was praying…

Customer photo from Wanda's reviewCustomer photo from Wanda's reviewCustomer photo from Wanda's review
Reasonable pricePlumbing pipe repairPlumbing leak repair
Brittney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very quick response, Very polite and took care of the job! Very happy!

Paid $1–100Great pricePlumbing leak repair
Lerna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The repair guy CAM came in my home and I explained the problem and he fixed it in a few minutes. Very kind and respectful young man. Mr.Rooter get 5stars of EXCELLENCE THANK YOU👍👍👍👍👍

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing leak repair
Teresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan Carter was my service gentleman representing Mr Rooter of Greenville NC. He was very polite, knowledgeable, and efficient at the test that was presented to him. The service was completed efficiently. I would highly recommend him for any plumbing task.

Paid $500–600Reasonable pricePlumbing pipe repairPlumbing leak repair
Allan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First time doing business with Mr Rooter. The techs that came out were courteous, friendly, professional and prompt in accessing the problem. They quickly diagnosed the problem and corrected it. I am very pleased with their work and will recommend Mr Rooter to anyone who needs their services!,,

Paid $500–600Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Requel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Garbage disposal Unit removed and new plumbing installed. Very professional and pleasant Technician. Chris was my Tech. for this job. Really can’t express how much I appreciate this company’s work. Would definitely recommend

Paid $300–400Reasonable pricePlumbing pipe repairPlumbing leak repairGarbage disposal repair
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Plumber Austin was very courteous and worked quickly and efficiently.

Outdoor plumbing system repairPlumbing leak repair
MiltonLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Crew member Austin was very professional and knowledgeable. I X's4 will use them again.

Toilet repairFaucet repairToilet installation
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Timely response. Friendly service. Clean and tidy.

Toilet repairPlumbing leak repair
Wanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and patient

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Shenetta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rapid water leakage under the house, water bill sky rocketed. Without water for a week. Plumber was professional and courteous. Will use again.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did great very professional and helpful

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a novelty.....quoted the price before the work, scheduled when they would be there and showed up exactly as promised. Excellent Service!

Faucet installationPlumbing leak repair
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love the service. Andrew was so professional, quick and well mannered

Plumbing leak repairFaucet repair+ Quality+ Professionalism+ Value

Show more plumbing leak repair reviews (15 more) →

Price

$529-4% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 71%Overpriced 6%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair67$227–$585
Plumbing pipe repair65$295–$755
Drain cleaning63$276–$493
Water heater installation36$1.2k–$2.5k
Plumbing leak repair35$209–$680
Plumbing leak detection34$172–$888
Outdoor plumbing system repair33$479–$1.9k
Faucet repair25$228–$858

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