How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%72+17.5Value 14%85+12Replies to reviews 7%26+1.8Craft & service penalty84−1.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCOREMr. Rooter Plumbing of Pitt County
Greenville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.7★ from 978 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Mr. Rooter Plumbing of Pitt County for 8 kinds of job.
Mr. Rooter Plumbing of Pitt County for plumbing pipe repair
Clear ✕All 65 Google reviews tagged “Plumbing pipe repair”
They are always very responsive to my calls. They handle the majority of my commercial accounts from simple water lines to sewer lines. I have never had an issue with something they have fixed. This photo shows grease from a tenants sewer line that was causing back up they fixed this issue promptly. DON'T PUT GREASE DOWN THE DRAINS.
Tech is very knowledgeable and offered options. Professional!
Had to come back and edit my review because they did it again. Ms. TRISHAUNA had the outright audacity to give me some of the best customer service I have ever experienced very professional with a dash of southern charm to boot. Then she had the nerve to send out Mr. Ryan who just was all around great guy explained…
Cam and Sam with Mr. Rooter were outstanding! From start to finish, they were professional, courteous, and clearly knew what they were doing. They took the time to explain the issue in a way that was easy to understand, worked efficiently, and made sure everything was cleaned up before they left. It’s hard to find…
The nicest young man came out at 11:30 to help us—-and back the next morning. I can’t remember his name
I was most impressed with the professialism and courtesy of Chris and Omani. They completed all requested work and some additional work. I am highly satisfied! I would quickly recommend Mr. Rooter for any plumbing needs. Ira Gray
Hello, my name is Wanda Smith, and I must say, i am so very grateful for you Business Mr Rooter, and 2 of your staff technicians. They were very efficient and very quick. explain the process to me thoroughly. Your staff being: STORM and LANDON.... ( Landon was a little more reserved, quieter)🤫 I was praying…
Cam was very knowledgeable, friendly, polite and helpful. It's good to see you men in the Trades profession.
Came very quickly to help repair my busted pipes. Fast and efficient.
Ryan Carter was my service gentleman representing Mr Rooter of Greenville NC. He was very polite, knowledgeable, and efficient at the test that was presented to him. The service was completed efficiently. I would highly recommend him for any plumbing task.
First time doing business with Mr Rooter. The techs that came out were courteous, friendly, professional and prompt in accessing the problem. They quickly diagnosed the problem and corrected it. I am very pleased with their work and will recommend Mr Rooter to anyone who needs their services!,,
Garbage disposal Unit removed and new plumbing installed. Very professional and pleasant Technician. Chris was my Tech. for this job. Really can’t express how much I appreciate this company’s work. Would definitely recommend
Professional, quick and very thorough technicians. Austin handled everything as promised and gave us a fair estimate for repairs. I would highly recommend Mr. Rooter for all your plumbing needs.
Professional, friendly. Did a great job. Really liked the young men who came.
very professional great work on time
They fixed the problem in a timely and professional manner.
Rapid water leakage under the house, water bill sky rocketed. Without water for a week. Plumber was professional and courteous. Will use again.
He did it quickly and very professionally.
Andrew had to cap a pipe so we could have water he tried a few places when he couldn’t find the part is when he gave me a couple of options and we went with capping the pipe so we can find another fixture at a later time. Very happy with Andrew’s professionalism and the office also kept us informed. Thank You Jeff W
I realized I had a water leak at my new home (moved in 3 months ago) around 4:30pm. I'm new to the area and didn't know who to call. I found Mr. Rooter online, gave them a call and they sent someone immediately. The technician (Mario) was professional, kept me informed throughout the repair and had it fixed very…
This business is ready to charge you as much as they possibly can. They couldn’t fix a pinhole in my pipe and wanted to re pipe my entire house from the minute the guy walked in my door. Do I fixed the pipe after they left me without water on a Thursday to wait until Tuesday for them to start. I fixed the pipe…
The guys were very knowledgeable and friendly. The work was done fast and accurately. Will use again.
From first contact they were professional and kept us in the loop. Our technicians name was Andrew and he was the most professional trades person I’ve ever met. He took his time to explain everything, kept his entire crew focused and on task. His work and the work of the entire crew was great. Big job replacing all…
Prompt, friendly, quality service at a reasonable rate. Could not be more pleased
Awesome service my mom and I are Happy with the service storm and crew gave us.
Very professional and right to the solution of the problem. Very fast in finding the problem and fixing it. Certainly glad i called Mr. Rooter Plumbing.
Excellent customer service
Great service, technician was on time and very professional.
Let’s just say I haven’t had the best of luck but this company always delivers ! Jacko is a exceptional technician, he does a great job each and every-time he comes out. Also , make it easier on your wallet and get the insurance through them for future issues.
They did a great job in a timely manner! Technicians were very knowledgeable and professional 👍👍👍
Service person did a great job.
We had a line clog the day before we were moving. I called Mr. Rooter at 11am that morning and told them that it was an urgent situation, and asked whether they could get to it ASAP. They assured me that a plumber would arrive between 11am and 3pm that day. Several times during that period, someone from the…
No complaints. Work was explained, done promptly, checked to make sure everything was good. The price was good seemed like a good guy that did the work
They are a very expensive company taking advantage of the weekend and making us pay exaggerated prices. I will never deal with you again.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 67 | $227–$585 |
| Plumbing pipe repair | 65 | $295–$755 |
| Drain cleaning | 63 | $276–$493 |
| Water heater installation | 36 | $1.2k–$2.5k |
| Plumbing leak repair | 35 | $209–$680 |
| Plumbing leak detection | 34 | $172–$888 |
| Outdoor plumbing system repair | 33 | $479–$1.9k |
| Faucet repair | 25 | $228–$858 |
