How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%72+17.5Value 14%85+12Replies to reviews 7%26+1.8Craft & service penalty84−1.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCOREMr. Rooter Plumbing of Pitt County
Greenville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.7★ from 978 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Mr. Rooter Plumbing of Pitt County for 8 kinds of job.
Mr. Rooter Plumbing of Pitt County for toilet repair
Clear ✕All 67 Google reviews tagged “Toilet repair” · showing 40
Cam did an excellent job of meeting our plumbing needs.Thanks!
Our technician performed an excellent job. Thank you for a job well done 👍
Had to come back and edit my review because they did it again. Ms. TRISHAUNA had the outright audacity to give me some of the best customer service I have ever experienced very professional with a dash of southern charm to boot. Then she had the nerve to send out Mr. Ryan who just was all around great guy explained…
Ryan did a great job, was professional, knowledgeable and fixed the problem quickly. Will definitely call them again.
Mr Rooter Plumbing was very responsive to my repair needs. While we agreed upon an appointment window, they did call me to see if they could come by earlier since a tech became available. Ryan the tech was pleasant and informative. He provided me with two courses of action and actually recommended the least…
Had a plumbing emergency with a leaking upstairs toilet. Plumber Ryan Carter was dispatched same day (THANK GOODNESS) to assist. He quickly diagnosed the issue and resolved. He was courteous, professional, efficient, straightforward, answered all my annoying questions, and went above and beyond in my opinion, which…
Your plumber, Storm, was very professional. He had a very nice personality and explained everything that need to be done, in full.
Thank you for doing such a wonderful job.
We needed quick, professional help and that’s what we received. Very easy process from start to finish.
Professional and very helpful and friendly
Storm is a great technician. He did a great job.
Excellent Job !!!
I had a great experience with my technician, Ryan. He was extremely pleasant and fixed my toilet quickly. He also took the time to provide me with additional estimates, so I could make an informed decision.
Very prompt and professional. Very knowledgeable.
Professional, quick and very thorough technicians. Austin handled everything as promised and gave us a fair estimate for repairs. I would highly recommend Mr. Rooter for all your plumbing needs.
Crew member Austin was very professional and knowledgeable. I X's4 will use them again.
Timely response. Friendly service. Clean and tidy.
Did a great job.
Great service and fair prices.
Fast service.
Plumber was knowledgeable, polite and friendly. Would recommend him.
like most plumbers a little expensive
Had a backed up toilet. Problem was resolved in about 10 minutes. Good response, professional tech, problem resolved. Just a bit pricey though.
A little expensive but they fixed the problem. Very professional and courteous. storm and Ryan were great.
Austin and his assistant were terrific! Recommend with enthusiasm and without reservation!
David from MrRooter was very professional, friendly and knowledgeable. Great experience.
Toilet stopped up water continuously running.
Very pleased with the service. Austin Conger was very professional.
Professional and on time!
Andrew fixed the issues and did an amazing job. Very professional.
Professional, showed up on time, Did a good job
Worker well mannered kind and understanding fixed my issue with ease and professionalism ! Will recommend
Arrived on time. Was quickly able to remove old one and install a new one.
I have always received excellent service from Mr. Rooter Plumbing Company. Today was no exception. Andre was very professional, efficient and knowledgeable. He had the repair finished in no time!
Came in a timely manner, were very courteous and caring, did a great job, for a far lower price than I expected! So would highly recommend to others.
The team kept me advised of the availability and arrival of the technician. He was courteous and worked efficiently to repair the leak.
Had technician performing the repair within an hour of my call.
Technician was very knowledgeable, and helpful. Very pricey for the services.
Expensive but great job and follow up. Professional employees.
The technician was clean, professional, knowledgeable, prompt, and friendly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 67 | $227–$585 |
| Plumbing pipe repair | 65 | $295–$755 |
| Drain cleaning | 63 | $276–$493 |
| Water heater installation | 36 | $1.2k–$2.5k |
| Plumbing leak repair | 35 | $209–$680 |
| Plumbing leak detection | 34 | $172–$888 |
| Outdoor plumbing system repair | 33 | $479–$1.9k |
| Faucet repair | 25 | $228–$858 |
