How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREMr. Steam Lux Carpet Cleaning
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 1,298 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Mr. Steam Lux Carpet Cleaning for 5 kinds of job.
Mr. Steam Lux Carpet Cleaning for area rug cleaning
Clear ✕All 71 Google reviews tagged “Area rug cleaning” · showing 60
Joshua did an exemplary job cleaning our rugs and carpet today. He was friendly and professional and took time to ask me about any concerns or areas to pay special attention to. He asked me to double check when he was done to make sure there wasn’t anything else I needed. My house looks and smells amazing. I will definitely use Mr. Steam Lux again.
I was extremely happy with Joshua and Mr. SteamLux. He was readily available for a quickly needed appointment. His communication, timeliness, and quality of work were all impeccable. I highly recommend Joshua and Mr. SteamLux. I’m extremely happy and satisfied with their work! I will certainly use them again.
Excellent job and very professional. Definitely will use again! Once again, very pleased! Aiden did a great job!
Update- We scheduled to have our carpets cleaned again by Mr. Steam Lux. I’m happy to report that their service is still absolutely top notch and did not disappoint! Joshua did such a phenomenal job for us, was very knowledgeable, extremely courteous and professional, and just great to work with all around. This…
Did a great job and were done in an hour. Put corner protectors down, pretreated and cleaned up when done. Will use them again.
Aiden did an excellent job and got stains out of.my light grey carpet by a very sick child ! Thank you!
Aiden left my area rugs just looking like I recently bought them. I am so impressed with the clean scent from my sectional... great job Aiden.
This is our second time hiring Mr. Steamlux. We had Aiden come out to steam clean all of our carpets and our sectional couch, and he did a fantastic job! He was professional and thorough with his work. The carpets stains were removed and our couch is refreshed. Aiden clearly takes pride in what he does. Highly…
did a wonderful job cleaning the tiles through out our facility
This was an awesome experience. Aiden Malloy was very professional and did an awesome job. Will use and recommend Mr. Steamlux every time.
Aiden Malloy, was such a nice & professional young man. He was in & out & my place looks & smells wonderful! Thank you :) -Barbara
Always very pleased with the cleaning of our carpets and the technicians are courteous and thorough. Definitely recommend.
Fast and professional!! Excellent service, always arrive on time.
Doug did an excellent job!
Tremendous job on my travertine tile! On time
Aiden was on time, very professional, and responsive to our needs. We are very happy with our clean carpets and furniture. We would definitely recommend Mr. Steamlux and Aiden specifically!
Very professional and did a thorough job. Looks great and definitely recommend 👍
Garrett was very professional and did a great job cleaning my rugs. Highly recommend this company.
Great service by Doug. I would definitely recommend.
Pleased with the process and communication. Aaron helped with the initial call, Garrett (technician) communicated well with us by text before the appointment. On time, efficient, and explained my part of the process post visit. Waiting now for the carpet to thoroughly dry. I think I can expect cleaning and…
Aiden did a great job with our carpets and rug. Will continue to use Mr Steamlux for all our future needs!
The rugs and carpet look new again and all the people stains are gone!! Excellent job and very professional tech!!
Very friendly and professional; quality work and great results. The only knock is they need a more flexible pricing model. I had to buy a package to clean 3 items when I only had 2 needing cleaned. So it would turn out the cost to me split evenly for 2 rugs, even though one is smaller than the other. They did a…
Working with them was wonderful! They were communicative, responsive and did an awesome job. Would absolutely recommend them and use again!
Fantastic!! Thorough, great communication, and awesome results. Will recommend to friends and family, and be using them going forward! Thank you!!
Aaron did an amazing job cleaning our couch and area rug, they look brand new. They were on time, thorough, and above all super friendly. I would highly recommend using their services! Update: Aaron has always delivered exceptional customer service and amazing thoroughness when it comes to cleaning rugs, carpets…
I called to make an appointment on a Saturday and so got a general call center. The young lady I spoke with was very pleasant. She told me it would cost $49 to have our area rug cleaned. I was contacted before the technician came out and he said that the call center had made a mistake and that their minimum cost was…
Aaron and his team are so good! Thank you!!
The company responded quickly and arrived on the date and time agreed upon. (In this day punctuality is a valued virtue) The technician was knowledgeable and prided himself in doing quality work. The finished product met my expectation. The cost was more then competitive for a similar scope of work. I will use them again.
Have used Mr. Steam Lux multiple times as we have two new puppies and he always come through, communication is great and carpets / rugs look amazing. Highly recommend.
Love my clean carpets! Am never disappointed with Steam Lux, it’s the only cleaning carpet company I use. Thanks so much Gabbart!
Great communication before service and day of. Professional tech took his time and cleaned up area when finished. Sofas look like new and I’m happy to have my area rug fresh and clean. Definitely recommend.
Great service all around! Garrett was on time, professional and FAST! Arrival to finish was around an hour and our carpets have never looked or smelled better. Highly recommend Mr.SteamLux, and will continue to use them in the future! (They also use HouseCallPro for their scheduling and notifications which makes…
Aaron and his team are top notch, professional and Friendly. They arrive on time and I am comfortable with the technicians that come to my home! Highly recommend!
They also cleaned our tile floors. Excellent job. Above send beyond what was expected.
We love Steam Lux. They do a great job at our community, Uptown St. Johns. They are great with tile floor cleans as well.
Easy online scheduling. Aaron was on time. He did a fabulous job on my carpets and upholstery. And the price was half of what I paid to a national competitor for the same job. I’m very happy and will be using SteamLux from now on.
Arrived within the specified time. Very pleasant and professional. Cleaned several area rugs, carpet in master bedroom closet, and a chair and ottoman. He also tightened a carpet that had stretched in a bedroom, and advised us on some items he wasn’t able to clean. We will be using him for all our rug, carpet, and upholstery care.
Rugs came out better than expected.Very pleased.
Just wanted to give a shout out to Steamlux! He came out and saved our two wool rugs where another company couldn’t remove the stains. Very upfront that he could ruin them but turned out perfect. Highly recommend Steamlux!
I was very pleased with Mr. Steam lux service. I highly recommend them.
The team at Steam Lux does incredible work every time! There is no one else I would call for a clean that I need. Their tech Garrett was very friendly and extremely professional with his work! Definitely recommend Steam Lux to anyone looking for a carpet cleaning service, they do a great job!
Aaron is an awesome person very professional and does great work. I would recommend Mr Steam Lux to family friends and anyone looking for great reliable service.
We loved our experience with this business! Not only do our carpets look brand new again but the staff was great when it came to attentiveness and friendliness, would definitely recommend!
Very professional move-out carpet cleaning service. On time and very polite. Appreciate you prompt response to my request.
Great experience with Mr Steam Lux! Had our area rug and couches cleaned after the wear and tear of 3 kids and 2 dogs and they look brand new!
Aaron did an amazing job with carpet cleaning at my home. This is the second year in a row, I went for carpet cleaning with Steamlux and I honestly am extremely happy with their service. I've received text messages while they are enroute to my home. Aaron arrived on time, finished the job timely, easy mode of…
Always professional, punctual and our carpets look AMAZING! I recommend Steam Lux to everyone.
I love that I got text message updates to let me know what was happening every step in the way. Garrett was right on time and extremely professional. My area rug and sectional couch look amazing and smell so fresh! I would definitely use this company again!
Aaron and Garrett are the best! If you need your carpet to look new again they are your go to guys!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 225 | $176–$365 |
| Upholstery cleaning | 100 | $203–$421 |
| Carpet steam cleaning | 95 | $158–$327 |
| Pet stain & odor removal | 94 | — |
| Area rug cleaning | 71 | $158–$390 |
