How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREMr. Steam Lux Carpet Cleaning
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 1,298 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Mr. Steam Lux Carpet Cleaning for 5 kinds of job.
Mr. Steam Lux Carpet Cleaning for general carpet cleaning
Clear ✕All 225 Google reviews tagged “General carpet cleaning” · showing 180
Joshua did an exemplary job cleaning our rugs and carpet today. He was friendly and professional and took time to ask me about any concerns or areas to pay special attention to. He asked me to double check when he was done to make sure there wasn’t anything else I needed. My house looks and smells amazing. I will definitely use Mr. Steam Lux again.
I was extremely happy with Joshua and Mr. SteamLux. He was readily available for a quickly needed appointment. His communication, timeliness, and quality of work were all impeccable. I highly recommend Joshua and Mr. SteamLux. I’m extremely happy and satisfied with their work! I will certainly use them again.
I have used Aaron and his team for almost 18 years. Being a property manager and Realtor we rely on good contractors. I know when I send his team to do a job he does a great job. If he can't save the carpet he will let me know that he can't instead of just cleaning it for a buck. He is honest and hard working. I…
Easy to schedule appointment, technician was on time and was updated on arrival time. Joshua was courteous and service was excellent! Highly recommend their service.
Update- We scheduled to have our carpets cleaned again by Mr. Steam Lux. I’m happy to report that their service is still absolutely top notch and did not disappoint! Joshua did such a phenomenal job for us, was very knowledgeable, extremely courteous and professional, and just great to work with all around. This…
Joshua was extremely professional and did a wonderful job cleaning my sofas.
Josh with Mr.Steam Lux was very prompt, professional, and detail oriented. We had several bedrooms, area rugs and misc items cleaned and everything turned out great. Josh had a great personality and attitude throughout the whole visit. Highly recommend.
We have been using Mr. Steam Lux for many years and have always been more than satisfied with the results. I highly recommend Joshua for your cleaning needs, indoor and outdoor.
Aiden did an amazing job! Took his time, used shoe covers and had little wall/furniture protectors to keep the vacuum hose damaging anything. It’s the little things! They cleaned the carpets and also stretched an area that had been ripped for quite some time. I have used multiple companies in the past based on who…
Absolutely love this company!!! Amazing quality of work with great prices & knowledgeable quality Technicians. Another thing that made this company stand out to me is the fact that they do not give you this large window of time that they are going to show up. They showed up ON TIME! & I was even given a text that…
Did a great job and were done in an hour. Put corner protectors down, pretreated and cleaned up when done. Will use them again.
I definitely recommend this company. I have been using them for over 20 years. Aiden was great!
My youngest dog had an accident on my dining room cream colored wool rug. Aiden was dynamite at trying to get the stain out. He tried lots of options; but they didn’t work. He was super professional and went above and beyond in trying to help me.
Aiden did an excellent job and got stains out of.my light grey carpet by a very sick child ! Thank you!
Steamlux has cleaned the carpets at my office and home. They are professional, on time and make the carpets look brand new. Aiden just cleaned my house carpet and did an awesome job! He was also the one who cleaned the carpet and furniture at my office last year and did a great job there as well.
Thank you Aiden for such great service! Carpets look wonderful!
Aaron did an amazing and thorough job - it’s like magic. My carpet is 29 years old and it literally looks like new! Excellent service Prompt and extremely thorough Definitely will use again!!
We got our carpet cleaned by them in May. The technician shampooed the carpets in less than 30 mins. It took almost 4 days for the carpet to dry out and as soon as it did the carpet was dirtier than it was before and our house smelled HORRENDOUS. I messaged the technician letting him know our concerns and I got no…
Honestly, this is a real review! Long story short, bathroom flooded and it over flowed into the hallway and of my guest room and bedroom carpet. It was completely soaked in water. I called and asked Aaron for a quote and told him my situation! He was available the day, I called, and price was very reasonable! He was…
This is our second time hiring Mr. Steamlux. We had Aiden come out to steam clean all of our carpets and our sectional couch, and he did a fantastic job! He was professional and thorough with his work. The carpets stains were removed and our couch is refreshed. Aiden clearly takes pride in what he does. Highly…
did a wonderful job cleaning the tiles through out our facility
Aaron was great to work with
This was an awesome experience. Aiden Malloy was very professional and did an awesome job. Will use and recommend Mr. Steamlux every time.
I have used Aaron for many years now, he does a great job at a very reasonable price. I highly recommend him.
Thanks for the great service Aaron. You did a fantastic job of stretching and cleaning our carpet. See you next year!!
Professional, he did a great job. This is my second time using them!!!!
Always very pleased with the cleaning of our carpets and the technicians are courteous and thorough. Definitely recommend.
Aaron and his team are the best. I've used them for all our home rug and floor cleaning. I highly recommend.
Very professional & on time. In and out very quickly and did a wonderful job. Would recommend to anyone & price was very affordable. Had them clean carpets previously and will use again when needed.
Aiden was professional and did a great job, explaining everything in detail. I will have Mr. Steam Lux back again.
Great job cleaning carpet and very fair price. Professional and knowledgeable technicians. Doug did a great job. Highly recommend.
Doug did a great job cleaning our carpets today. He is professional, pleasant and willing to please the customer. He deserves 5 Star review!!
I’m adding to this 5 star review from their previous service 2 years ago. We had 4 rooms of carpet and 2 areas of tile and grout and hard surface cleaned. Doug Holley did an excellent job! He was very detailed and considerate, working hard to remove some spots. We highly recommend this company! 2 years ago- Aaron…
Always on time and very professional.
Very professional service. And they did a great job cleaning rugs and furniture.
Doug Holley was our technician who came out to clean our carpets. Communication was excellent, he was on time and had wonderful customer service. 5 out of 5. Thanks for coming out and helping us.
Aiden at Steam Lux did a great job on our beach rental condo carpets this week. We had a number of stains on the carpet that had previously been spot cleaned, but kept reappearing. We are hoping that the deep steam cleaning will permanently remove them. Booking was easy and communication was good. Aiden was…
Great team. Very professional! Great job!
Doug was wonderful! Very professional and got the job done quickly. Would definitely hire again. Thank you!
Aiden did a wonderful job cleaning our carpets in our home! This company is quick to respond, very professional and have some nice added touches that made us see why they are 5 stars! Prior to arriving at our home we received a text with a photo of Aiden as well as a map tracker to see when he would arrive. Then…
Aiden was on time, very professional, and responsive to our needs. We are very happy with our clean carpets and furniture. We would definitely recommend Mr. Steamlux and Aiden specifically!
Prompt responses to inquires. Friendly, professional staff was on time. Alert ahead of arrival let me know what type of company vehicle to expect along with the license plate number. GPS tracking of the staff was also available. Booking online was easy and text confirmations were reassuring. A pleasure to do business with this company.
Super professional. Punctual, quick and high quality. 👌
Mathew got our carpets looking amazing! He was very professional and quick.
Had our carpets clean this morning Doug was the service technician. He did an outstanding job, would highly recommend.
Aaron was wonderful. He was on time, did a great job, and was very reasonably priced. I highly recommend Mr. Steamlux. We will be using them in the future.
Aaron was great. He did a wonderful job on the carpet. Thank you so much!!
Today Matthew came and cleaned my couch and my carpets. He was on time, kept me informed the entire time and the results are exactly what I was hoping for. I would 100% use them again and recommend to friends and family!
Excellent job and Matthew is very polite, professional and hard working. I would hire him to work with my company if Mr Steam Lux didn't already have him.
Doug was great. Could not have asked for a higher quality person. Very professional and did a great job with cleaning our carpets.
Great service by Doug. I would definitely recommend.
On time , over helpful & did a wonderful job
Doug was very professional and polite. He did a great and thorough job on some really old carpet. It almost looks and smells brand new. Thanks again for a 5 star job !
My first time using this company and I am impressed. It was so easy to book them online and they were super fast my rug smells so good now! Thank you
This great group belongs on everyone’s contact list. Doug is our go-to guy for professional work and amazing results.
Highly recommend Aaron and Mr. Steamlux. He not only did a fantastic job on our rugs and carpet, but had our couch looking like new. Definitely is our go to for carpet and upholstery cleaning!
Aiden did an amazing job cleaning our carpets, couches and chairs. They look brand new. He was very professional, on time, and the communication was superior! Highly recommend and won’t use anyone else!
We had a thick shag rug cleaned today and are extremely happy with the results! Doug was in touch while en route, very professional during the service, and even checked in with us afterwards to see how it was drying. The price was reasonable and we’ll definitely use them again for any future needs. I highly recommend!
Amazing! Very attentive to detail! My dog made a mess and my house smells so fresh now :) Thank you! Will call again!
Amazing results! We had Garrett scheduled to clean two room after a pipe leak. He was able to remove multiple stains so we booked him for two more rooms. He stretched an old carpet and cleaned it so it looks brand new! Amazing job! Great communication and quick scheduling. We absolutely recommend Garrett and this company!!!
Request Garrett. He always does my carpets and furniture.
Doug did an incredible job cleaning. We had to think on our feet considering a power issue. He was flexible and kind. Excellent service. Second time using this service and plan to use this more in the future.
Aaron was super helpful on being able to get us in last minute. Also Doug was wonderful! Very polite, professional, and over all did an amazing job! I highly recommend! Thank you mr. Steam lux carpet cleaning
Mr Steamlux worked professionally, efficiently and listened to our needs and concerns. Their rep, Garrett was extremely thoughtful and completed his work in a timely manner. Our floors and carpeting are like new and we thank Garrett very much and will call you again in the future. Awesome work Garrett!
Doug was great, his attention to detail was amazing very happy with the result
Showed up on time and did a great job. Very professional.
100% recommend Mr Steam Lux for carpet cleaning needs. Garrett came last week for my scheduled cleaning and was professional and personable. My carpets came out amazing. Today we had a carpet emergency and I was beyond thrilled that they could come assist with what needed to be cleaned the same day. Not only did…
Kudos to Aaron at Mr. Steamlux. Aaron was very responsive, and I got an appointment immediately. Aiden showed up on time, was professional, and did a great job. He also followed up with me to see how the carpeting was drying. I would definitely recommend Mr. Steamlux. Price was reasonable too.
Matthew cleaned our carpet today and I was really happy with the job, happy enough to run him down to add to his tip
Aaron was very professional and pleasant to work with. Customer service was great. My carpet looks like brand new carpet. Very pleased.
Matthew was outstanding. I’ve had nothing but excellent service. Truly ran by amazing leaders that want nothing but quality. Their staff shows excellent customer service. Matthew worked hard on my carpets and did not rush, I’ve had mine steamed before and he took his time
Took care of cat fur and fur balls!! I noticed when it dried it had some light brown spots. They came back and realized my area rug needed a different machine so it would dry better. It’s fabulous now. Just like when we bought it. Going to do it with them every 6 months
Doug from Mr. Steamlux was great! He was on time, and very professional. He answered any questions that my boyfriend and I had. He treated our home with care and respect. After the carpet cleaning was complete, he followed up later that day to see how everything was drying. I will not hesitate to use their services again. Thank you Doug!
Aiden did a great job with our carpets and rug. Will continue to use Mr Steamlux for all our future needs!
Great experience from booking to finished product! Carpets look better than when we moved in. Matthew was very responsive, arrived right on schedule and did a wonderful job. Will be using again!
That boy came on time did great job thank you for 5 star service
As always, these guys were great. I use them at home and at work.
I really don’t know where to start. This might be the most professional company I have ever done business with. Garrett was amazing! Communication was A++++ and he sent a picture so we knew what he looked like before entering our home. We will definitely be using these guys often
The rugs and carpet look new again and all the people stains are gone!! Excellent job and very professional tech!!
Responsive, on time and great job cleaning our carpets, couch, and tile floor. Highly recommended!
Great job
Great job. Doug was neat and personable.
Great Company, professional, on time, fair price, and knowledgeable. They have an automated text, and email of the appointment, and when the tecnician is on the way within 30 minutes. They had a real appointment time of 12:15 and were on time! I called other companies but they all had 2-4 hour appointment windows,…
Great service, booked the appointment and they were able to come out quickly. Went above and beyond with the service.
Working with them was wonderful! They were communicative, responsive and did an awesome job. Would absolutely recommend them and use again!
Fantastic!! Thorough, great communication, and awesome results. Will recommend to friends and family, and be using them going forward! Thank you!!
Doug was very professional. He did an amazing job and will be using the company in the near future for our upstairs carpets. Highly recommend this company
Excellent Prompt service, on time and responsive. will recommend them all friends.
Garrett was on time and communicated excellent with me regarding his findings upon cleaning the carpets. I’ve used this business a few times for my cleaning needs and each time have been impressed with them.
Garrett did a great job, the carpet was a MESS now it looks almost new! He was nice and curteous. Great price
Absolutely amazing. Never thought my carpeting could look this clean again!
Matthew did a terrific job cleaning and deodorizing carpets in our new home! Definitely recommend!
Aaron was absolutely amazing! Our carpets look brand new! He was professional, courteous and impeccable work! Highly recommend!
The guys did a great job! They got stains up that were in the carpet before I moved in! Wonderful job!
Aaron and his team are so good! Thank you!!
Mr. Steamer Lux came with all the materials that was needed to bring my floors back to life. I going to definitely recommend them to all my and associates and even to new construction builders for all their work.
They were on time and worked quickly. We do have thicker carpet padding so it did take nearly two days to dry even with the fans on, as opposed to the 3 hours we were told to expect. But still very happy with the service and will use again.
Aaron is very professional gets the job done on time. Very efficient. Thank you very happy with the carpets.
Huge shoutout to Mr SteamLux! Communication was top notch! Garrett was on time and did a meticulous job!! On top of that he was extremely courteous and professional! I would highly recommend Mr SteamLux!
Love my clean carpets! Am never disappointed with Steam Lux, it’s the only cleaning carpet company I use. Thanks so much Gabbart!
We’ve been using Mr. Steamlux for years. They are always on time, professional and do an amazing job. The carpets are clean and fresh smelling and quick to dry as well as reasonably priced!
Have used this company several times. Garrett did a thorough job on our carpets. 👍🏼
Excellent customer service. Excellent job done. Would recommend.
Aaron and his team are top notch, professional and Friendly. They arrive on time and I am comfortable with the technicians that come to my home! Highly recommend!
Our couch and 4 dinning room chairs now look practically brand new! Thank you!!
Easy to book. Timely service, clean and professional.
They are just wonderful. Always doing a great service, very professionals and having the work done on time.
They also cleaned our tile floors. Excellent job. Above send beyond what was expected.
We love Steam Lux. They do a great job at our community, Uptown St. Johns. They are great with tile floor cleans as well.
Thank you for you excellent service. Highly recommended.
Aaron with SteamLux impressed me so much on his first visit a few years ago, not only have I used him several times since, but will never use another Company ever again. First and foremost, the quality of his work is uncompromising. Secondly, he genuinely cares about your home, taking every precaution not to leave a…
Easy online scheduling. Aaron was on time. He did a fabulous job on my carpets and upholstery. And the price was half of what I paid to a national competitor for the same job. I’m very happy and will be using SteamLux from now on.
Garrett showed up on time with a positive energy ready to explain the process. I shared my concern regarding possible cleaning of two random items, one which was peed on by my cats and was for our newborn twins. Garrett was able to provide a custom quote on the spot and was happy to fit it in. He additionally…
Great job. Smells great too. Very nice guy.
Garrett was wonderful. He arrived on time and completed the job quickly. Quality of his work was outstanding. I would definitely recommend Steam Lux carpet and will use them again for my carpets and tile cleaning!
5 star service, will use again
Aaron at Mr. Steam Lux is the BEST! Does a superb job at a very fair price. I would not trust my carpets to be cleaned by anyone else.
Arrived within the specified time. Very pleasant and professional. Cleaned several area rugs, carpet in master bedroom closet, and a chair and ottoman. He also tightened a carpet that had stretched in a bedroom, and advised us on some items he wasn’t able to clean. We will be using him for all our rug, carpet, and upholstery care.
Aaron with StemLux was amazing! Best service and so professional. Did a great job!! Will definitely use them again for more carpet cleaning plus tile cleaning!
Garrett did amazing job cleaning my carpet, tiles and groud. Thank you for great service! Highly recommended this company!
I used Mr. Steam lux for the first time and I was very satisfied with the outcome! The guy did a great job on the heavy areas and my carpet looks brand new! Thanks so much for your services as I will be back!
We have been using Mr. Steam Lux for years and appreciate that they are always on time, always professional and always do a fantastic job!!!
Amazing. We are so happy To have a clean carpet again, it really makes such a big difference in your mood when your home is clean! Thank you!
Rugs came out better than expected.Very pleased.
Awsome job
Aaron at Mr. Steam was very responsive when I needed my carpets cleaned. He scheduled me quickly, showed up on time and did a great job on all our carpets. We had a leak that flooded one of our bedrooms and he brought a deodorizer to help clean the stains and rid the carpet of odors. I would highly recommend this company.
Nice job. Got all stains out of carpet which was suprising due to having little kids. Doesn’t take too long to do with good pricing. Definitely will use again if needed in my new home.
Fantastic service!!! Aaron did an amazing job on our carpets. They look brand new again.
Ceramic tile
Just wanted to give a shout out to Steamlux! He came out and saved our two wool rugs where another company couldn’t remove the stains. Very upfront that he could ruin them but turned out perfect. Highly recommend Steamlux!
At Aim Realty we have been using Steam Lux for some time now. They are punctual, and get the job done.
Aaron did a great job on the carpets and tile in a condo I was getting ready to list. The carpets had seen better days but looked great when he was done. Condo sold in one day. Thanks Steam Lux!!
I was very pleased with Mr. Steam lux service. I highly recommend them.
While we had some hiccups for the scheduling, they made up for it by performing the service on the day it was supposed to be performed. I had to purchase a carpet cleaning as part of closing out my lease agreement, and my landlord was super happy with the results! Thanks Aaron for the great customer service and a great cleaning of the carpets!
Mr. Steam Liz did an amazing job. Tile looks brand new and carpets that we thought would have to be replaced will last a few more years at least. Awesome job at a great price. Thank you.
Great job! Will have them come back again next time I need my carpets cleaned.
Great job, very professional, and very helpful pointing out issues in the carpets from the prior owner. We are in a rental so this is extremely helpful.
Great service, fair price. Would definitely use again!
Aaron has been cleaning my carpet for the last couple of years he is very professional and responsive . I enjoy our pleasant conversations through the years.
Aaron with SteamLux has cleaned our couches and carpet numerous times and has done an outstanding job every time.
Absolutely amazing company! The booking process is so easy and they literally came out the next day. They have great customer service and communication so I could directly talk with them about questions I had. The whole thing was a seamless process and my carpet looks and smells amazing! I will definitely continue to use them again and again in the future
The team at Steam Lux does incredible work every time! There is no one else I would call for a clean that I need. Their tech Garrett was very friendly and extremely professional with his work! Definitely recommend Steam Lux to anyone looking for a carpet cleaning service, they do a great job!
This company was recommended by most if not all of our neighbors. Aaron was responsive, professional, and just overall such a customer focus owner. He came in and prepped the home and was very cautious of how he worked around the furniture and items in the home. His attention to detail is immaculate. I do not leave…
Aaron is an awesome person very professional and does great work. I would recommend Mr Steam Lux to family friends and anyone looking for great reliable service.
We loved our experience with this business! Not only do our carpets look brand new again but the staff was great when it came to attentiveness and friendliness, would definitely recommend!
I have tried other companies for tile and carpet cleaning but only Mr Steam Lux gets it cleaner and smelling fresh and new again. Prices are reasonable and they do a great job.
Very professional move-out carpet cleaning service. On time and very polite. Appreciate you prompt response to my request.
Great experience with Aaron again - prompt, responsive, thorough, carpets look fantastic! He got rid of stains the other company could not remove last year.
Great experience with Mr Steam Lux! Had our area rug and couches cleaned after the wear and tear of 3 kids and 2 dogs and they look brand new!
I have used Mr. Steam Lux service four times to clean the carpets of my home and my rentals. High quality work, reasonable price, friendly. Highly recommended.
Aaron was great. Good communication and did an excellent job! Thanks!
They were excellent. Just used them as I moved into my new house and in the rental property I vacated. They came same day in the first case which helped my family and I tremendously. Thanks Aaron and the whole team!
Garrett showed up and took to work right away. Very kind and friendly with my 4 year old who was very curious as to what Garrett was doing. Can’t beat the prices and the quality is top notch. Thank you Mr. Steam Lux!
Did amazing job
Satisfied with job overall; Was on time which is important. Price was good though for three rooms. Overall satisfied with basic job done. Would use them again.
Another great job!
Aaron did an amazing job with carpet cleaning at my home. This is the second year in a row, I went for carpet cleaning with Steamlux and I honestly am extremely happy with their service. I've received text messages while they are enroute to my home. Aaron arrived on time, finished the job timely, easy mode of…
I had them clean my entire 2 story home after we moved out after 2 years , and this place was a mess with a paint stain upstairs and they made this house look brand new and they went out of there way to come up with a solution to fix the paint stain after they tried Numerous things to get the paint out they never…
Aaron was absolutely amazing! Our tile floors and carpet look brand new! I did not think they could ever look so amazing! He was very professional, was able to get me in quickly and did an amazing job! Highly recommend!
Always professional, punctual and our carpets look AMAZING! I recommend Steam Lux to everyone.
Aaron and his crew are THE best! They always go above and beyond to make sure everything looks amazing. We won’t use anyone else for our tile/carpet cleaning. I highly recommend!
Aaron is a professional and very conscientious. He does a wonderful job! I highly recommend Steamlux!
Awesome service and 100 percent satisfied with their work. My carpet and couch look brand new. Highly recommend
This was the best carpet cleaning service I have ever had. Strongly recommend for those moving, stress free and quick. I am so grateful.
Very friendly, prompt and cared about doing a good job
Used these services several times with great success. Highly recommend
Aaron and his team are the consummate professionals. I scheduled my appointment with ease They arrived on time, and completed their work in the amount of time promised. My carpets look brand new again!
Aaron and Garrett are the best! If you need your carpet to look new again they are your go to guys!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 225 | $176–$365 |
| Upholstery cleaning | 100 | $203–$421 |
| Carpet steam cleaning | 95 | $158–$327 |
| Pet stain & odor removal | 94 | — |
| Area rug cleaning | 71 | $158–$390 |